Taskrabbit North America Reviews 52,780

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the staff's professionalism and the high-quality service provided. Many consumers highlight the user-friendly experience, noting that the platform simplifies the process of finding the right person for their needs. People also mentioned how easy it is to find help for very specific jobs. However, some reviewers expressed concerns about the pricing structure, specifically the additional fees, which they find excessive. The opinions about the product are very diverse, with no clear consensus among users.

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience with Djemmy assembling my IKEA PAX closet systems for our master bedroom. He was efficient, incredibly detailed, and clearly a pro at what he does. He worked with precisio... See more

Rated 5 out of 5 stars

I’ve lucked out with Task Rabbit, after getting hit by a city bus in October, I needed basic help with making my bed, folding clothes & putting them away & cleaning. All my task Rabbits have been, ori... See more

Rated 5 out of 5 stars

It was so easy to find a handyman for a very specified job - digging my icy/snowy car out of a parking spot. Other apps don't allow you to have such a direct connection with independent handymen. In a... See more

Rated 5 out of 5 stars

Suberb. Very professional, quick response time, great monitoring of entire process, keeping me updated, and follow up. Workman sent was also superb in all the above mentioned areas. Needed immedia... See more

Rated 5 out of 5 stars

The TaskRabbit app itself is really easy to use, which I appreciate. I also like that TaskRabbit seems fair to its taskers My tasker mentioned he keeps most of what he earns, and that honestly makes m... See more

Rated 3 out of 5 stars

Headline: Fees outpace the service. I’m all for platforms taking a cut for the connection, but TaskRabbit has gone too far. I recently hired a Tasker at a $54/hr rate. Total time was 1hr 45m. Final b... See more

Company replied

Rated 5 out of 5 stars

I really enjoy using Taskrabbit. It’s consistently reliable, and I’ve found a few Taskers who have become my go-to handymen and interior decorators. Pricing feels fair, and the platform makes it easy... See more

Rated 1 out of 5 stars

My best friend had surgery and we needed his house cleaned. We agreed on 2 hours and I asked the cleaning woman to not talk to my friend as he needed to rest and was on medication. When I go... See more

Company replied

Rated 5 out of 5 stars

Asa was on-time, professional and I could tell he understood the assignment and got the job done in a timely matter. This was my first time using the Taskrabbit service and I will certainly use your... See more

Rated 5 out of 5 stars

Great Experience !! Found Task Rabbit in California from New Hampshire to pick up my son's belongings, buy lock, store belongings in storage unit, send photos, lock up and mail key. And this Elit... See more

Rated 5 out of 5 stars

OMGoodness, this was my first hire at Taskrabbit and wow, what a great experience. I hired a true professional, he was quick, tidy and worked autonomously while I was away from my home and I didn't e... See more

Rated 5 out of 5 stars

I'm a senior citizen who used to be able to take care of almost everything concerning my home. It's not like that anymore. TR was recommended and I'm very impressed with all services that are offere... See more

Rated 3 out of 5 stars

I had a good and bad experience the first time I used the app. I hired a tasker to do a time-sensitive yardwork project. He had great reviews! But he canceled on me at the time he was supposed to arri... See more

Rated 3 out of 5 stars

Let me start by saying that my tasker was awesome. He showed up on time and completed the job within the time he estimated. My issue is with Taskrabbit charging 36% of the billable hours on top of the... See more

Company replied

Rated 5 out of 5 stars

The carpenter turned up on time, was very polite, got the job/task done efficiently, and did’t waste time. He clearly knew what he was doing. The ONLY negative is I asked him to take off his shoes as... See more

Rated 5 out of 5 stars

Ethan was extremely professional, punctual, detailed, honest and friendly. We could only hope to have had this level of confidence in past professionals with their huge resume and credential's.we high... See more

Rated 5 out of 5 stars

We had some heavy and medium heavy items that needed to be moved from our car a few blocks to your downtown home, then up a flight of stairs to our loft. Ayoub was very responsive, communicative abou... See more

Rated 1 out of 5 stars

40% markup in surcharges at the rate of $30 per hour for someone who gets paid $75 per hour!? This is a total rip off. I can understand a lower hourly surcharge or a flat rate, but this is ridiculous... See more

Company replied

Rated 5 out of 5 stars

We have used task rabbit for 1.installing shelves, 2.hanging 3 large tvs, 4.installing ceiling led lights, 5. Fixing outside stairs(carpentry). We have used 5 different people from Taskrabbit they hav... See more

Rated 3 out of 5 stars

I don't like that payment didn't process until 2 days later. It messed with my accounting. Also, it's advertised that payment would be processed after services were completed so I was under the impres... See more

Company replied

Rated 3 out of 5 stars

1st scheduled resource was a No Call, No show-2nd resource was responsive and did a solid job (apartment cleaning-2 hours). Price was $90 per hour, plus I gave the resource a tip, so at $100 per hour,... See more

Company replied

Rated 1 out of 5 stars

The job was not completed. One bookshelf and one mirror were assembled, while two mirrors were left unfinished. The Tasker had agreed the work would be completed within a set timeframe, which did not... See more

Company replied

Rated 2 out of 5 stars

This was my first experience using TaskRabbit through IKEA. While the taskers were polite, the service was lacking. Not all delivered items were installed, including a shoe rack. On top of that, unpac... See more

Company replied

Rated 3 out of 5 stars

TaskRabbit's fees are WAY too high. I had to attempt to schedule a task six times over two days before I finally secured a Tasker. The others would decline for one reason or another and one tried to o... See more

Company replied

Rated 3 out of 5 stars

Easy to find tasker based on type of work needed and easy to schedule task. Missing functionality to cancel task without penalty when tasker fails to show up on time or repeatedly reschedules. App for... See more

Company replied

Rated 3 out of 5 stars

This project was my first experience on the platform and it started off poorly when the tasker I had engaged failed to show up. He ghosted me without a word of explanation. I decided to give the... See more

Company replied

Rated 1 out of 5 stars

CAUTION This platform has a 28% Trust & Support surcharge you're not told until AFTER you've paid a deposit. Task Date Jan 05, 2026 at 1:20 pm $36.13/hr x 2.0 hrs $72.27 Trust & Support F... See more

Company replied

Rated 1 out of 5 stars

Excessive additional fees ($60) added to hourly cost - tasker was not prepared with proper tools and took excessive time, increasing cost. Work was poorly done - total costs (hourly rate + fees) over... See more

Company replied

Rated 1 out of 5 stars

I made a very simple order for assistance with moving. The tasker canceled on me the morning of. I was told I was ineligible for a refund as per policy by support for a charge of over $700. I have bee... See more

Company replied

Rated 1 out of 5 stars

Hourly rate jobs cannot be cost controlled. Whether the contractor mis estimates their skills or it’s an outright scam, I was left with a mud/float/texture job only 1/2 done after the 5 hour estima... See more

Company replied

Rated 1 out of 5 stars

From Ray in Pasadena Tx. absolute terrible service and communication. we had furniture delivered from Ikea 10/18 and Taskrabbiit scheduled to assemble 10/22 at 11 am Houston time. no show, no call, no... See more

Company replied

Rated 2 out of 5 stars

This time I wasnt lucky. Service was extremely overpriced and careless. Really the worst professionals on Task Rabbit; ever. Stay away. Why: 1) Used my face towel to clean the bathroom floor instea... See more

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Rated 5 out of 5 stars

Donnell B. is hands down the best Tasker I’ve worked with! He went above and beyond to make my move from Alexandria to Arlington seamless. Donnell is prompt, incredibly hardworking, and has an amazing... See more

Rated 3 out of 5 stars

The person that I chose who completed the assembly job was awesome. However another person that I didn't hire also texted me that she was on her way to complete the assembly.When she finally cancelled... See more

Company replied

Rated 1 out of 5 stars

I received substandard service and was billed in excess of the hours worked by my tasker. He was also not cooperative when I asked him to perform according to industry standards. In addition, when I r... See more

Company replied

Rated 5 out of 5 stars

I am so grateful that someone, somewhere came up with the Taskrabbit concept! Taskrabbit is always my go to when I need help with moving, cleaning, small home repairs, any chores I cannot handle my... See more

Rated 5 out of 5 stars

5 out of 5 stars One of the most efficient, skilled and friendliest people I’ve ever had the opportunity to work with. Showed up early and got to work immediately upon arrival and checked the space... See more

Rated 5 out of 5 stars

Professional and reliable He did an amazing job assembling my IKEA chest of drawers. He was very thorough, kept me updated throughout the process, and made sure everything was done right. I also rea... See more

Rated 5 out of 5 stars

Had a last minute need for some help to move some heavy furniture, and other miscellaneous household items. I wasn't optimistic we'd be able to find help on such short notice, but through Taskrabbit,... See more

Rated 1 out of 5 stars

I would give zero, if possible. Tasker took cash from me, then billed via Task Rabbit for 4 hr when only 1-2 hr at most work done. Plus exorbitant service fee. Task Master refuses to reverse the cha... See more

Company replied

Rated 1 out of 5 stars

Taskrabbit's fees have risen to an outrageous level, and are buried when looking at rates. Adding 40% or more to the hourly rate is bonkers. Other online services get by just fine without doing that,... See more

Company replied

Rated 4 out of 5 stars

I honestly would have given Taskrabbitt I very low score, however after two no shows from Handymen I hired, I was able to find a good Handyman ( third time is the charm). Not only did Taskrabbitt tak... See more


Company details

  1. Flat Pack Assembly
  2. House cleaning service
  3. Removals company

About Taskrabbit North America

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

53K reviews

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Rated 4 out of 5 stars

I don’t like the extra fee per hour

I don’t like the extra fee per hour! I know this is a way of you making money off your contractors but that fee per hour is ridiculous!

6 February 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi there- Thank you for sharing your thoughts. We're always working to make Taskrabbit financially accessible, and your feedback is crucial in helping us achieve this. Please know that our fee is in place to support the safety of our community. You can find more information here: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-Taskrabbit-Trust-Support-Fee- (https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-)

Rated 1 out of 5 stars

Unskilled/Inexperienced Taskers

Used TaskRabbit multiple times throughout many years for my business and it has gotten worse year by year and will no longer use it. The support fees has constantly gone up, there are better platforms and most importantly the value of Taskers has decline significantly. The Tasker market has been oversaturated with new Taskers, with very little experience. Came across a former Tasker on another handyman platform who I have used several times in the past from Taskrabbit, which I was grateful for and he told me Taskrabbit shadow banned him for very minor reasons and heard similar stories from others as well . It’s sad how Taskrabbit has gotten so greedy and unfair to veteran Taskers at the same time.

9 February 2026
Unprompted review
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi there- We apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are extremely valuable to us as we continue to develop and improve, and we've passed this info along to our teams. Please let us know at help.tr.co if you need further assistance.

Rated 2 out of 5 stars

Buyers beware of the unexpected …

There were some schedulung issues with the tasker. I was scheduled for 1:30pm, however the tasker texted me the day of informing me he would be an hour late. Needless to say, the tasker did eventually arrive at the original time of 1:30pm. The tasker showed up in the lobby of my building with a friend, after completing the work he asked for an additional $50 for me to pay his friend. I did Zelle the tasker an additional $50 dollars. I believe the tasker should have informed me of the additional payment upon his arrival, as well as his friend would also be assisting him. Honestly, I felt like he "shook me down" to obtain additional money. Clients beware of unexpected visitors and charges.
Finally, the tasker and "his friend"completed the task in one hour and 15 minutes and I love the finished product. Unfortunately, I can not in good conscious recommend him for future projects.

P.S- the tasker spoke to his friend the entire time in a language other than English. This is where I believe he and his friend discussed obtaining more money from me.

6 February 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

Rated 3 out of 5 stars

Communitations could be a hell of a lot easier and more open

I've found some wonderful help off of TaskRabbit. What I don't like is the fact that once a project is done and closed out it is next to impossible to simply message with a "Tasker" you have used before.

I've tried going back to my old projects to arrange new work with Taskers I've used and the app or website will not allow you to communicate with them again to arrange times that work both ways without opening an entirely new project first. Or, if the project is a bit outside their area it also closes you down--even if the tasker previously indicated in person that they were interested. WTF is the purpose of this!!!

You keep the communications so tight by not allowing ongoing communications without a task in place that it's become a pain in the ass to use the service. This is a disservice to both the tasker and the consumer.
And you try to force the use of your app even if someone does not use Apps for communications!!
Again WTF! I am so sick and tired of businesses assuming everyone is willing to download an app to your personal device. I don't use apps, far to many of them assume they have the right to collect information from my device that I DO NOT want them to collect. That just opens the user to ID theft. I know to much about the dangers of that to be willing to willy nilly download apps.
SO, I use TaskRabbit only when I cannot find help via other avenues. It's simply too frustrating when I can't simply message my favorites to try to arrange future work before I create a job.

...and when you are creating online forms, why do you force the user to delete the sample text you provide vs. setting up the UI so it automatically overwrites your sample text as soon as the users starts to type something different. This is just basic common sense when creating a web form. Then again I should not be surprised that you don't look at how things flow for the actually user. I suspect that also means you don't do ANY user testing which is a basic process flow or should be basic procedure when setting up any user facing interactive pages. Then again I only spent half of my career in UI and the other half in product marketing so what would I know.

6 February 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi Dee- We apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are extremely valuable to us as we continue to develop and improve. Your Tasker has the ability to mark your Task as ongoing. This will allow you to continue to communicate. For more information on this matter, you may visit: https://support.taskrabbit.com/hc/en-us/articles/360037500652-How-Do-I-Make-My-Task-Ongoing. If you need assistance, feel free to contact our Support Team at help.tr.co.

Rated 4 out of 5 stars

Great task person; not great connection with supplier

Our task person was very nice and thorough, but it was obvious he was coming into the project blind when I understood from the vendor I purchased the product from, that these were going to be experienced installers. It was a little frustrating to learn that was not the case and a project I thought would only take a few hours turned out to take two full days.

5 February 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi Esther – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

Rated 2 out of 5 stars

Does not speak English

I engaged Aleksandr for a simple plumbing task. He is Russian. He does not speak English at all. It was nearly impossible to communicate. He was also more than a hour late, and he apologized profusely for an error that he could not explain to me using the translation app on his phone. He did the work OK, I think, and I think he was honest and sincere, but it was awkward and difficult. Why the hell would I hire someone who does not speak any of my languages?

6 February 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi Walter – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

Rated 2 out of 5 stars

We were not satisfied with our…moving assistance

We were not satisfied with our provider. Not prepared to do the work, didn't want to stay the full 2 hours requested and brought a friend to help who was terrible and argumentative.

6 February 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

Rated 5 out of 5 stars

Zachary was great

Zachary was great, I. Wanted to leave him a tip. Your online security would not let me login. It sent a code to my old phone number which is a landline and in another house. Cant change the phone number on the account because it won’t let me login. You might
Consider changing you security procedures, like having an option to get the code by email

6 February 2026
Rated 5 out of 5 stars

Did a great job

Did a great job! He also brought extra tools and parts needed for the project. I appreciate his preparedness.

5 February 2026
Rated 1 out of 5 stars

No follow up as suggested this was…

No follow up as suggested this was supposed to be escalated to a manager

29 January 2026
Taskrabbit North America logo

Reply from Taskrabbit North America

Hi there—we deeply apologize for the poor experience you encountered during your recent task and for the delay in our follow-up. Our support team is ready to listen to your concerns and investigate this matter further for you. Please visit help.tr.co and click the 'Contact Us' button at your earliest convenience so we can assist. Thank you!

Rated 5 out of 5 stars

Claudio was so great!

Claudio was so great! Prompt, polite, helpful. He made our move of a large table and a large box across the city very flawless and effortless. Thank you.

5 February 2026
Rated 4 out of 5 stars

Job well done

The first Tasker canceled, but others were recommended. We had no problem finding someone who could do the job immediately. He kept in constant communication, came on time, and completed the job.

31 January 2026

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