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Tenant Angels Reviews 872

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They appreciate the staff's helpfulness and the personalized, friendly approach. Consumers highlight the professionalism and efficiency of the service, noting the prompt responses and clear explanations provided at every step. People express gratitude for the support received during stressful times, particularly when dealing with difficult housing situations. Customers value the company's commitment to keeping them informed and updated throughout the process. Reviewers also commend the speed and diligence with which the company connects them to legal assistance. The consensus is that the company goes above and beyond to help tenants, demonstrating a genuine passion for their cause.

Based on these reviews

Rated 5 out of 5 stars

They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consu... See more

Rated 5 out of 5 stars

Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they... See more

Rated 5 out of 5 stars

Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more

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Rated 5 out of 5 stars

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more

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Rated 5 out of 5 stars

They were exceptional and I’m truly grateful for them. I’ve waited 3 years to pursue my case and they were patient as well as understanding to my circumstances. Especially Daniel because although he d... See more

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Rated 5 out of 5 stars

Could not recommend Tenant Angels more. Some landlords take advantage of tenants. They expect tenants to not fight back or complain and get away with it. Tenant Angels made holding my landlord to... See more

Rated 5 out of 5 stars

I just want to say a massive thank you to Tenant Angels. When I felt completely let down by the Housing Ombudsman and other authorities that were supposed to help, they stepped in and actually... See more

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Rated 5 out of 5 stars

These guys are literally ANGELS. After an awful experience with our old letting agents and feeling like we were in our own with nowhere to go and no one to listen to us, I found Tenant Angels. If I co... See more

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Rated 4 out of 5 stars

From completing a quick form online to handing over my claims to the solicitor, I have had a seamless service from the team. Dani has been so amazing too. Excellent customer service all round and swi... See more

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Rated 5 out of 5 stars

Thank you to Daniel and Emma from Tenant Angels for all their advice and support throughout last year. We got in touch with Tenant Angels when we discovered our tenancy deposit was removed from... See more

Rated 5 out of 5 stars

Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more

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Rated 5 out of 5 stars

Thank you for your help. We got our deposit back. Tenant Angels helped us all information about our deposit and how to claim through deposit scheme. David Daniels Agency was holding deposit 2 months... See more

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Rated 5 out of 5 stars

Tenant angels were prompt, efficient, helpful and understanding. They clearly explained every stage of the process and made everything stress free and simple . They offer a no win no fee service , fre... See more

Rated 5 out of 5 stars

I was having issues with the fact that my deposit hadn’t been protected and my landlord was hanging onto it . Tenant Angels were an amazing support. We communicated via WhatsApp and I found this incre... See more

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Rated 5 out of 5 stars

Tenant angels provide a highly professional service and genuinely go above and beyond to try to help tenants. Not only do they help immensely, they are prompt in answering any questions or queries you... See more

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Rated 5 out of 5 stars

What can I say other than absolutely amazing. Tenant Angels helped with our deposit claim. From start to finish they were professional, kind, caring and were there anytime we had any questions. They k... See more

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Rated 5 out of 5 stars

Tenant angels has been so helpful in getting my deposit back. The agency I rented with were extremely greedy and unreasonable. Due to our desperation of looking for an accommodation, they took advanta... See more

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Rated 5 out of 5 stars

Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable.... See more

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Rated 5 out of 5 stars

Tenant Angels were amazing, they were always clear, compassionate and patient with my case. I would highly recommend them, I went for one claim and they found another claim I could make that I hadn't... See more

Rated 5 out of 5 stars

Highly recommended. Unfortunately landlord abuse is all too common in this country, with the deck stacked against tenants and landlords who make threats towards tenants who do not know their rights. T... See more

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Rated 1 out of 5 stars

Been told on 2 occasions that they don't deal with deposit under £500 and was told that they cannot help me ok I get that but why have to lie just tell me you don't deal with non British people and... See more

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Rated 5 out of 5 stars

Tenant Angels have offered me so much help within the process of getting my deposit back - especially when I felt hopeless. Daniel communicated with me amazingly, and even messaged me outside work hou... See more

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Rated 5 out of 5 stars

Brilliant company. Explains everything in easy to understand English with no jargon. They explain all your options with absolutely no pressure to proceed. You can go at your own pace . I’ve been in... See more

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Rated 5 out of 5 stars

Dan was very patient and reassuring. Communication was timely and clear. He has put me in contact with a solicitor who will take it from here. Thank you, guys! I find dealing with law enforcement extr... See more

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Rated 5 out of 5 stars

I’ve had an amazing experience with Tenant Angels from start to finish, I spoke to a few places before going ahead but they by far stood out more than others. The communication from their staff ha... See more

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Rated 5 out of 5 stars

Great help along the way, always there to explain things properly as I think reading all the solicitors letters ect gets a bit scary all the jargon ect. Would highly recommend them

Rated 5 out of 5 stars

Tenant angels are definitely there for you in every way. They are fast to respond and make things very easy to understand. I was dreading trying to get my deposit back from my landlord but now I feel... See more

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Rated 5 out of 5 stars

The team is really really nice and patient trying to assist me as much as possible, even with my busy schedule being almost impossible to reply during the day. 5 star for Daniel who did her best cat... See more

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Rated 5 out of 5 stars

My case is ongoing but so far TA has been great 1. Great customer service and care 2. Quick, concise and accurate communication and they gave me update on each step 3. No upfront cost I wish they... See more

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Rated 5 out of 5 stars

Tenant Angels are a fantastic group of people that worked hard to solve my case. Everything with them was smooth and they will find a way to help you with your case. Unfortunately, the law firm I was... See more

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Rated 5 out of 5 stars

I contacted Tenant Angels as I am in dispute with my ex landlord and could find no record of where my deposit was held. Tenant Angels managed to find where our deposit is held and gave us advice on wh... See more

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Rated 5 out of 5 stars

Here's a possible review: Excellent service from Daniel and his team. He helped me with my deposit claim and went above and beyond to ensure a smooth process. He was there to answer all the questio... See more

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Rated 5 out of 5 stars

Tenant Angels have been fantastic from my very first interaction. They explained everything clearly and professionally and answered any questions I had. Thanks to Tenant Angels I am now proceeding wit... See more

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Rated 5 out of 5 stars

I found Tenant Angels when I was searching on Google, as I needed some help with getting my deposit back from my landlord. The overall experience was very pleasant. I have been given all the av... See more

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Rated 5 out of 5 stars

I found Tenant Angels through a Google search and, given the amount of good reviews, I thought it was worth a try. I've been really impressed with how helpful they've been, how quickly they've respond... See more

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Rated 5 out of 5 stars

Tenant Angels were absolutely wonderful in helping us with a deposit protection issue. In particular, Dan was kind, knowledgable and available to speak via WhatsApp about any questions we had. We didn... See more

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Rated 5 out of 5 stars

Tenant Angels definitely justify their name. They have a very simple and easy to follow process, with direct follow-ups at different touch points. I was in touch both on Whatsapp and email and got the... See more

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Rated 5 out of 5 stars

I truly appreciate the support from Organisation trustpilot. They helped me organize my documents properly and guided me through the process of trying to get my deposit back from my landlord. Thanks... See more

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Rated 5 out of 5 stars

Very knowledgeable people who will help you if they can. They offer very good advice at no cost upfront. I would highly recommend that anyone sitting thing about contacting them do so. You have nothin... See more

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Rated 5 out of 5 stars

Tenant Angels couldn't have been any more helpful, friendly and supportive. They acted swiftly and kept me informed every step of the way. If I had question I was given numbers to call and I was als... See more

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Rated 5 out of 5 stars

Tenant Angels were fantastic at helping me claim for an unprotected deposit. I was a little skeptical of whether it would amount to anything but the whole process was straightforward. They answered al... See more

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Rated 5 out of 5 stars

Very supportive and helped us understand the procedure Just was a little upset how much the solicitor takes for a wining case.. not sure why tenant Angels don’t get a cut from this..

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Rated 5 out of 5 stars

Tenant angels have been great from start to finish, every step explained , nothing to much to ask for from them These are the company you want to be dealing with for any deposit claims Apprecia... See more

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Rated 5 out of 5 stars

Top service from start to end and by far the best experience I ever had at a time when I needed a professional advice. I would like to thank Tenant Angels for the exceptional work they did putting m... See more

Company replied


Company details

  1. #33 of 152 best companies in Legal Services

About Tenant Angels

Written by the company

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Written by the company

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Contact info

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4.9

Excellent

TrustScore 5 out of 5

872 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Full professionalism and personalised approach.

Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they always had time for me and checked how I am going (without my feeling to be pushed by them). Whenever I had questions they were very happy to help me and answer them. I recommend Tenant Angels to anyone who wants to claim unprotected deposit.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful and kind

They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consuming (but understandable on their part since they need to ensure that the case was not a scam). But Tenant Angels supported us through the process.

Now we have finally filed the claim against the tenancy agency and the agent (who had ghosted us for 4 months) reached out within a single day. He promised to return the full deposit immediately and begged us to withdraw our claim. We did not do that and currently we are waiting for a proper resolution of our claim. Hopefully, we get properly reimbursed for all the distress that the agency put us through.

13 January 2026
Rated 5 out of 5 stars

Great help along the way

Great help along the way, always there to explain things properly as I think reading all the solicitors letters ect gets a bit scary all the jargon ect. Would highly recommend them

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Tenant Angels were amazing

Tenant Angels were amazing, they were always clear, compassionate and patient with my case. I would highly recommend them, I went for one claim and they found another claim I could make that I hadn't considered. Fantastic staff and company.

18 December 2025
Rated 5 out of 5 stars

Fantastic help and advice

Tenant angels were prompt, efficient, helpful and understanding. They clearly explained every stage of the process and made everything stress free and simple . They offer a no win no fee service , free advice and support , so you have nothing to lose . I wouldn't hesitate to recommend them

15 January 2026
Rated 5 out of 5 stars

Using Tenant Angels was very professional and easy

Using Tenant Angels was quick, easy and very professional. They gather the data and passed it to one of their approved solicitors and the case was assessed. The solicitor is in the process of serving our landlord legal documentation asking why they withheld part of our deposit and not placing our deposit into any of the government approved TDP schemes, which is illegal. We are very confident that we will recover all of our withheld funds and succeed in our case. Thank you to all at Tenant Angels, especially Lottie, for all your help and professional advice.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

So grateful to Daniel and Emma of Tenant Angels

Thank you to Daniel and Emma from Tenant Angels for all their advice and support throughout last year. We got in touch with Tenant Angels when we discovered our tenancy deposit was removed from the protection scheme early for 9 continuous weeks, and after asking us all the details of our case, were very thorough in making sure we could have a successful case.

Though in our case things were solved out of Court, their consistent and empathic communication was a great help and relief during a very stressful time. We could not recommend Tenant Angels enough for helping tenants like us fight rogue landlords, and all as a free service.

Please keep up this exceptional work that you do! Thank you for everything, and all the best wishes from us.

Maria Miret & Family

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support

Amazing support!
Everything was so smooth, they always check back on you, and are actually, so friendly and super caring! Couldn't recommend enough

5 January 2026
Rated 5 out of 5 stars

Amazing initiative!

Could not recommend Tenant Angels more. Some landlords take advantage of tenants. They expect tenants to not fight back or complain and get away with it.

Tenant Angels made holding my landlord to account a breeze. I filled in the relevant information and they informed me that I had a potential case. They were clear about what would happen next and very open to take any questions. After that, they put me in contact with solicitors and I now have a case against my landlord for my deposit plus more.

7 January 2026
Unprompted review

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