Variety Funerals Reviews 8

Reply from Variety Funerals

Dec 30, 2025

Thank you so much for your recommendation. At Variety Funerals, we strive to maintain the highest levels of dignity and compassion.

We are so pleased to hear that our communication and advice helped guide you through this period. Thank you for trusting us with your Dad’s arrangements.

Team Variety 🌻

Reply from Variety Funerals

Dec 9, 2025

We are incredibly grateful for this wonderful review and the 5-star rating.

Providing a kind, helpful, and efficient service is our highest priority, and we are pleased we could offer you a faultless experience during this time.

Thank you for recognising our team's efforts.

Team Variety 🌻

Reply from Variety Funerals

Nov 20, 2025

Thank you so much for this incredibly thoughtful 5-star review.

We truly appreciate you sharing your initial concerns about using a non-conventional, non-local service. It means the world to us that we were able to completely put you at ease and provide a "smooth reassurance" every step of the way.

Your high praise—describing our team as empathetic, informative, efficient, attentive, and available—is the highest compliment we can receive.

We are honored that you trusted Variety Funerals to take such good care of your father and provide the support you needed during this time.

Thank you for trusting Variety Funerals 🌻.

Reply from Variety Funerals

Oct 24, 2025

Thank you so much for taking the time to share your experience with Variety Funerals and for giving us this wonderful 5-star review. We are truly touched by your incredibly kind words, especially during what we know is a profoundly difficult time following the passing of your darling wife.

It means the world to our team that we were able to be courteous, incredibly helpful, and professional throughout the process. Our main focus is always to provide compassionate, seamless support to families, allowing you the space to grieve.

We are so grateful for your recognition and your hope that your review will contribute to a deserved higher rating. Feedback like yours is invaluable and reaffirms the dedication of our entire team.

Team Variety 🌻

Reply from Variety Funerals

Sep 29, 2025

Thank you so much for your five-star review and for sharing your experience.

We're so glad that you found our service transparent and that our staff were able to make a potentially daunting and traumatic task much less so. Providing a professional service from start to finish is what we aim for.

We also truly appreciate you confirming your positive experience with our payment process. We strive to give families ample time and clarity, and your feedback helps reinforce that this is working as intended.

Thank you again for your high recommendation and for choosing Variety Funerals🌻

Reply from Variety Funerals

Sep 29, 2025

Thank you so much for your wonderful review.

We're so glad to hear that we were able to make an emotional time a bit easier by sorting everything out in a very considerate way. Our team is dedicated to handling each step with a caring manner and providing full, clear explanations.

It means a great deal to us that everything happened exactly as promised. Thank you for choosing Variety Funerals🌻

Reply from Variety Funerals

Aug 22, 2025

Dear Mira

Thank you for your review. First and foremost, our aim at Variety Funerals is to provide dignified and affordable funeral services. We work on very low margins to offer the most competitive prices in the country. This model, while beneficial to our clients, relies on timely payment for us to continue operating and serving communities

During our conversations, you mentioned that you were only able to pay the deposit of £300 and were "unsure" how you would pay the remaining balance. While we are sympathetic to your financial situation, we cannot move forward with arrangements without a clear plan for the full payment. It would be irresponsible of us as a business to provide a service that a client cannot afford, as this would put both parties in a difficult and distressing situation.

Our team members are trained to handle all inquiries with the utmost empathy and professionalism. We believe that refusing a service when it is clear that payment cannot be made is a responsible business decision, not an insensitive one.

We simply cannot take on the risk of providing a service that we cannot afford to provide, without payment. We are very grateful for you to have provided your review that highlights this fact.

We truly wish you the best in finding a funeral director who can assist you during this time.

Best Regards

The Variety Funerals Team

Reply from Variety Funerals

Jul 15, 2025

Thank you for taking the time to share your feedback regarding your recent interaction with Variety Funerals.

We understand that you had specific questions about the cremation location for an unattended direct cremation and you were adamant that the crematorium had to be chosen by you.

It's important for us to clarify our service offering in this area: for our unattended direct cremation service, the crematorium is allocated by Variety Funerals.

We aim to be completely clear and transparent about this from the outset, as it allows us to offer the most competitive pricing for this particular service. While this may not have been the answer you hoped for, it is a fundamental aspect of our unattended direct cremation package.

We pride ourselves on being clear about our services, and we regret that our communication of this policy came across as dismissive rather than transparent.