Vouch Reviews 39,998

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform's user-friendly design, which makes the entire process straightforward and efficient. People highlight the clarity and directness of the information requested, as well as the interactive nature of the forms. Consumers also value the system's robust feedback mechanism, which helps to address any delays that may arise during the process. The company's staff receives high praise for their helpfulness, knowledge, and adaptability. Reviewers mention specific team members who provided exceptional service, noting their professionalism, friendliness, and responsiveness. People also appreciate the quick response times and the proactive communication, which keeps them informed every step of the way. The company's commitment to customer service is a recurring theme in the feedback.

Based on these reviews

Rated 5 out of 5 stars

Amazing Fastest process and very crystal Thanks for updating every step After completing the process On the behalf of vouch Some is calling to help regarding the cheapest and electricity pro... See more

Rated 5 out of 5 stars

First time using Vouch and had a fab experience. Quick, efficient and simple to use! One point would be being able to go back and edit information. If you aren't technically savvy, this might bec... See more

Rated 5 out of 5 stars

The referencing went smoothly. The system assisted with some delayed during the process through its robust feedback mechanism. The forms were interactive, easy to follow and complete. The wordings wer... See more

Rated 5 out of 5 stars

Staff are realy amazing and gud people realy understand my situation and they give people chance especially my circumstances so I woukd recommend this company with. 10 stars not 5 vouch are gud stuff... See more

Rated 5 out of 5 stars

Referencing had never been easier with Vouch. I was able to provide all the details required from me as a Tenant and Vouch reponse in verification has been superfast as well. Within 3 days, I did al... See more

Rated 5 out of 5 stars

Natasha at FENIX Property was calm, helpful and efficient. The whole process started with my phone call to enquire about a new listing on 3rd October. With Natasha's help, and using the VOUCH... See more

Rated 5 out of 5 stars

Martins staff were incredibly helpful, knowledgeable and adaptable, around the whole office in Stirling were spot on.all we can say is a great big thank you. Forgive my use of my phones keyboard, You... See more

Rated 5 out of 5 stars

I am amazed about this app. It helped me a lot with process of the documentation for renting a new house. Following the steps was easy and saves a lot of time. The email reminders about what was com... See more

Rated 5 out of 5 stars

I liked the way the questions were laid out; simple and clear......with way to give answers was very obvious. Process was also very quick, with my employment referee contacted within 30 minutes o... See more

Rated 5 out of 5 stars

As a tenant, I had a great experience from start to finish. The team at Vouch were professional, friendly, and very responsive, always keeping me informed and making the process smooth and stress-free... See more

Rated 5 out of 5 stars

My experience of using Newton King for the first time to find a rented property has been amazing. Within 10 days all been arranged with no problems whatsoever. I am very impressed by their quick resp... See more

Rated 5 out of 5 stars

Very prompt and direct no hassles dealings. Had wandered and wondered almost frustratingly seeking closure to my accomodation palaver, until I came across them. Whithin 3 days of connecting them I wa... See more

Rated 5 out of 5 stars

A very pleasant experience , The viewing and tenancy experience was very good , a lot better than some of the more formal viewings . Anthony portrayed a relaxed atmosphere with no hidden agenda . He e... See more

Rated 5 out of 5 stars

Absolutely fantastic service from the Vouch team to arrange all utilities in one quick call! Spoke with Cal who was able to arrange my broadband/gas/electric within a 10 minute phone call and even a... See more

Rated 4 out of 5 stars

I recently used Vouch as part of my rental application, and the whole process was super smooth. Everything was done online — I received a link, uploaded my documents, and filled out the necessary fo... See more

Rated 3 out of 5 stars

I cannot fault the professional, amicable approach of Adam when I was asked to contact Vouch. There was a bad software problem not allowing me (and other clients of the same agency) access to all the... See more

Rated 5 out of 5 stars

Very easy, and Simple... Kostas, the main person I have been dealing with is very professional and makes things understandable and clear. Very Kind and approachable. Any questions I may have or... See more

Rated 5 out of 5 stars

Exceptional and attentive service by Mae at VRES. I was looking for a few places around the area and had spoken with many agents and landlords but Mae was able to win me over with quick replies and sp... See more

Rated 5 out of 5 stars

Ross was super helpful with providing me any information I needed for this property. He was always quick to answer the phone or respond via text. He really made the effort to connect with myself, as w... See more

Rated 5 out of 5 stars

Vouch was really easy to use, quick and effective. The customer service is also lovely, and incredibly helpful. Sent updates along the way via both text and email when things were completed the next s... See more

Rated 5 out of 5 stars

I really appreciated having a support group I could email as I needed help completing this online form which was very unfamiliar to me. Last time I applied for a private rental was almost 16 years ag... See more

Rated 5 out of 5 stars

Simple process although i recommend making the next page button larger, or change location. Needed a minute to figure out where it was. Great that you get instant updates when refs are completed. Made... See more

Rated 5 out of 5 stars

Vouch referencing site was user friendly and easy to navigate, felt like a step by step guide. Referencing was pretty fast meaning they're actual working at getting it done in good time, however the s... See more

Rated 5 out of 5 stars

From start to finish the team was professional and always available to help,can’t speak too highly of the way they guided me though the success.Moving housing is without doubt stressful,the team allev... See more

Rated 5 out of 5 stars

Michael from the support team was extremely helpful. Over three days, he tirelessly assisted us with an issue, resolving it just before Christmas. He was consistently friendly and understanding throug... See more

Rated 4 out of 5 stars

The site is easy to use, but is not really aimed at students. One of the questions was how many people were living at the property. When you added the name of the other students, it wanted you to uplo... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I can’t fault Vouch.co.za. The site is well designed, looks professional, and works like a charm. Uploads, verification, feedback — all of it was smooth. Plus the way they keep you updated alon... See more

Rated 5 out of 5 stars

I'm not very techy, and usually have a nightmare with things online like this, but it was easy to follow and fill out. No frustrating parts where continue doesn't work, or it's not clear why you can't... See more

Rated 5 out of 5 stars

My contact with Vouch was,I was guided through the process,step by step,at times while filling the application I thought to myself that this or that isn't necessary but I was encouraged to see the imp... See more

Rated 5 out of 5 stars

The progress of my application process was so easy. The steps to follow in uploading documents was so quick that would take few minutes to complete if you have all necessary documents available with y... See more

Rated 4 out of 5 stars

My husband & I needed some guidance along the way which we received, but overall, the system worked well. I was surprised by the number of reminders to start/complete that we received, but it did serv... See more

Rated 5 out of 5 stars

This was the quickest and most seamless process I’ve ever experienced. One example - my manager emailed me to say he’s just received reference request while I was still finishing off on the Vouch si... See more

Rated 5 out of 5 stars

They kept me well informed about the application process. No need for worrying when filling up the application as the system saves the information automatically in case you don't complete you can easi... See more

Rated 4 out of 5 stars

essy to log info and docs, speedy final respose. the only reason why i didn't rate you at 5 start it is to do with the fact that the utilities you recommend are not the most competitive on the market... See more

Rated 5 out of 5 stars

It was my first time using them and the lady I spoke to was very patient made sure all my worries where clarified. She also supplied me with supportive documents and links where I could get further h... See more

Rated 5 out of 5 stars

It was a truly reliable and swift service. I found it very secure which made me feel comfortable when storing confidential information. It also kept the user up to date with where your referencing st... See more

Rated 5 out of 5 stars

I had such a wonderful experience with this company. They were patient, friendly, and always available to answer my questions. I truly appreciated how they explained every step clearly and made me fe... See more

Rated 5 out of 5 stars

Very helpful and easy to navigate. Quite impressed with the speed references were requested from the relevant parties. Nice touch in remembering where I left off and not having to restart if not com... See more

Rated 5 out of 5 stars

What helped me was that my neice is more familiar with I.T. communications etc she helped go through the application process and needed to contact you on a few points. I noticed your prompt no fuss su... See more

Rated 5 out of 5 stars

Customer service is very good and very prompt/swift response for all the application related queries over the chat and also the phone. Less wait time than any of other service providers. Much apprecia... See more

Rated 5 out of 5 stars

Going through this estate agents was so easy, was easy to understand. Estate agent was very friendly called Cris. He was so helpful and explained everything in detail. Definitely recommend this compan... See more

Rated 5 out of 5 stars

Five stars! This app is intuitive, beautifully designed and solves a real problem. Vouch is miles ahead in terms of user exprience.

Rated 5 out of 5 stars

I was very impressed with the service I experienced went to see property then contacted them later that day everything was put in place next day forms filled out and put in over weekend all info sent... See more

Rated 4 out of 5 stars

I have never used a programme like this for the rental of a property before. It did not accept me at first because I do not use the exact version of the first name that's on my birth certificate, so t... See more


Company details

  1. #7 of 11 best companies in Applicant Tracking System

Written by the company

Vouch the future of tenant referencing

Full tenant reference for only £7.75!

Written by the company

Core equips you with everything you need to streamline the referencing process, delivering greater efficiency without sacrificing control or oversight. It’s the smarter way to reference.

No Contract - No Risk

No contract, No set up fee, no risk!

Give Vouch a try - No fix contract required - we promise the service will make you want to stay!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40K reviews

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Rated 5 out of 5 stars

Extremely fantastic

Extremely fantastic, I love how active caring and quality services they are rendering keep it up will recommend to anyone who need a good and better place to rent to seek your services thanks very much and keep it up

11 February 2026
Rated 5 out of 5 stars

Rhea from Cosey Homes

Above and beyond. Thankyou so much. Bit of a struggle at 1st but Rhea from Cosey Homes was absolutely fantastic. I can't thank her enough. I would not of been able to do it without this lady.

7 February 2026
Rated 1 out of 5 stars

Bugs, broken flow

There were a number of things broken in the system. For example, it did not allow me to put in a Canadian postal code, it did not allow me to add my documents properly, it showed it was complete on my end but not on the other end. And when I did open banking I saw a very different number than the viewers. This system needs to be reworked and assessed for bugs throughout the entire flow.

10 February 2026

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