Wheelie Bins Reviews 241

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the high-quality products, noting their solid construction and accurate descriptions. Consumers also appreciate the efficiency and speed of the delivery service. The ordering process is generally considered easy, and staff are helpful throughout the process. People highlight the reliable service and wide range of bins available. The company's communication regarding the delivery process is well-received, with many reviewers mentioning timely updates and helpful delivery drivers. Overall, the positive aspects of the product and service contribute to a strong customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

The price was competitive and the purchase was easy. The delivery was great, driver advised when due for delivery snd followed instructions where to put it. The bin is of solid construction... See more

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Rated 5 out of 5 stars

Purchase acknowledged. Delivery date & time sent. A 40 minute warning of delivery arrival time to my address sent. All by email. Bin arrived as predicted & in great condition. Couldn’t ask for mo... See more

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Rated 5 out of 5 stars

Communication. I emailed as concerned if not home for delivery. I had an email and phone call straight back. A text and phone call then from delivery driver on the day. They did communication and the... See more

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Rated 5 out of 5 stars

The bin was delivered quickly, even though it was very close to Christmas. It was an easy website to use. Good quality item. Would definitely recommend Wheelie Bins

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Rated 5 out of 5 stars

I ordered four wheelie bins which proved to be good quality when they arrived. Ordering was easy and staff were helpful. Can't really fault them. Would just mention that the bins were delivered acr... See more

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Rated 5 out of 5 stars

Easy to order, delivery was quick, driver put the bins by back gate for me instead of leaving them on my drive, no complaints thank you.

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Rated 5 out of 5 stars

Great reliable service and a wide range of bins. Especially the darker green Moss coloured 240L ones.

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Rated 5 out of 5 stars

Efficient,product was good, the company kept us informed of delivery process and it arrived when we were told.

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Rated 5 out of 5 stars

Simple to order, very friendly and helpful delivery team.

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Rated 5 out of 5 stars

Quick and reasonable delivery. Nice product. Exactly what I needed

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Rated 5 out of 5 stars

Wheelie bin arrived with lock fitted. Delivery on time and driver followed instructions.

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Rated 5 out of 5 stars

Very good service. Quality item delivered on time.

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Rated 5 out of 5 stars

Product as described. Delivery was on time and perfect.

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Rated 2 out of 5 stars

The wheelie bins themselves are fine, but the delivery process is not good. We are a business and are only in the office on certain days. despite telling them at least four times and two phone calls... See more

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Rated 2 out of 5 stars

Delivery was split between two deliveries due to the bins coming from two different distribution points. Initially the wrong quantity and type of recycling bin was delivered, then the freight company... See more

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Rated 5 out of 5 stars

The product as described and despatch spot on received on time

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Rated 1 out of 5 stars

Your distribution partner was absolutely useless. It took nearly three weeks to receive our bins which were fine but I would not buy anything else from you if I had to deal with your forwarding agent... See more

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Rated 4 out of 5 stars

Great product. Good website and helpful staff.The reason for 4 stars and not 5 is because, having ordered two bins, they were delivered with one bin inside the other. These were impossible to separate... See more

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Rated 1 out of 5 stars

Their delivery prices are completely misleading. "Single Stack of 80/120/140/240 Litre Wheelie Bins - £16.00" Try and order anything including a 240L bin and the price escalates to £55.75. They s... See more

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Rated 3 out of 5 stars

Ordering was easy however I was disappointed with the delivery. The bin was delivered to the billing address and not the shipping address which was mentioned on the invoice. It was collected quickly a... See more

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Rated 4 out of 5 stars

Good product. Delivered when the driver said he would. It would good to keep your customer's informed as to the progression of their order. But........I'm very happy, thank you.

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Rated 4 out of 5 stars

Beautiful bins well made but delivery was def not 24 hours after order

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Rated 4 out of 5 stars

Bin is great. Only thing is it's a slightly different shade of purple from the Council Bins

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Rated 5 out of 5 stars

Very helpful on phone..quick and efficient delivery

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Rated 5 out of 5 stars

Super fast delivery! Bin made of excellent, quality materials.

Company replied


Company details

  1. #34 of 45 best companies in Waste-Management Service
  2. #32 of 39 best companies in Construction equipment supplier
  3. #19 of 23 best companies in Construction Material Wholesaler
  4. #37 of 42 best companies in Office supplies shop
  5. #7 of 10 best companies in Office supply wholesaler
  6. #9 of 12 best companies in School Supply Shop

About Wheelie Bins

Written by the company

www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.

Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.

Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.

What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.

Shop By Wheelie Bin Size

140 Litre Wheelie Bins

240 Litre Wheelie Bins

360 Litre Wheelie Bins

660 Litre Wheelie Bins

1100 Litre Wheelie Bins


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

wrong product sent

27 January 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Cibi,

Thank you for your review, as a small business we appreciate the feedback. We apologise that there was an issue with your order and the wrong bins were delivered.

I can see that you emailed us about this and we were able to rectify the issue as quickly as possible but this does take time as we have to organise for a collection and due to the size and quantity ordered this has to be done on a pallet rather than just a simple courier collection.

I believe the issue has been resolved, albeit still an inconvenience but we believe we handled the situation as best as possible and are sorry you felt this warranted a one star review on our services.

Many thanks

Rated 5 out of 5 stars
Wheelie Bins logo

Reply from Wheelie Bins

Hi Josh,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Efficiency

Very good service. Quality item delivered on time.

21 January 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Jackie,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Simple to order

Simple to order, very friendly and helpful delivery team.

2 January 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Paul,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Great reliable service and a wide range…

Great reliable service and a wide range of bins. Especially the darker green Moss coloured 240L ones.

15 January 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Jonny,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

The bin was delivered quickly

The bin was delivered quickly, even though it was very close to Christmas. It was an easy website to use. Good quality item. Would definitely recommend Wheelie Bins

17 December 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Debra,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Fantastic quality and service

Fantastic quality and service. Very pleased.

2 January 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Annette,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Wheeler bin

The bi I ordered was exactly how I saw it on the website it was the right size so that the bin men could take the rubbish away .

9 December 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Jason,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Quick and reasonable delivery

Quick and reasonable delivery. Nice product. Exactly what I needed

8 December 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi James,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Great service and delivered quickly

Great service and delivered quickly

24 November 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Joe,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant

14 November 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Russ,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 2 out of 5 stars

Overall poor delivery service

Delivery was split between two deliveries due to the bins coming from two different distribution points. Initially the wrong quantity and type of recycling bin was delivered, then the freight company delivering two 660 Ltr general waste wheelie bins delivered them on a pallet one stacked on top of the other and it was impossible to get them apart without a lot of help. The delivery driver was very unhelpful. These measured over 2m in height - taller than me and weigh a lot. It is very easy to sell these online but the customer service around the delivery is awful.

19 November 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Deborah,

Having looked at the email chain between yourself and our sales team, I can see that there was an issue with the wrong item being delivered to you from our distribution centre which I can only apologise for and believe was rectified quickly.

Regarding the bins being stacked, unfortunately this is the only way we are able to send larger units without having to split them and consequently charge for an extra pallet which we believe is a less effective way of transporting these.

As we use an external delivery company, we are limited on how much control we have over their delivery terms and they are only responsible for delivering the items to the delivery destination, it is then down to the drivers discretion how much they will assist on the other end.

I believe our customer service was much more helpful than you have implied as we responded promptly to you at all times throughout your order and any time you got in contact with us we were quick to respond and contacted our distribution centre as soon as possible to find out what had happened there, I apologise that you do not feel the same way.

As always, we will help where we can and our team are always available via email or phone to deal with any issues that arise but we can only assist with issues where we are aware.

Many thanks

Rated 5 out of 5 stars

Great service

Great service

4 November 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Paul,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Good customer service.

Good customer service.
Fast deliver

3 November 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Terri,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Customer service was great and sorted…

Customer service was great and sorted out my query very quickly.

15 October 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Anita,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Would recommend anyday

Early delivery and satisfactory product

29 October 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Martin,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Recommended

Product as described. Delivery was on time and perfect.

27 October 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Heather,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

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