Wild Highlands logo
Visit website

Wild Highlands Reviews 1,000

•
TrustScore 5 out of 5

4.9

Outdoor sports shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being passionate, courteous, friendly, and caring. Consumers appreciate the overall experience, often mentioning the beautiful location and breathtaking scenery. People highlight the delicious coffee and cakes, emphasizing the excellent quality of the products. Reviewers also value the service, noting the friendly and efficient interactions with the team. The location is frequently mentioned as a standout feature, with stunning views that enhance the overall experience.

Based on these reviews

Rated 5 out of 5 stars

The product, the delivery window and everything in general about this small roaster is great AND have impeccable customer service which the make personal. AOTA is hard to find in one place these days.... See more

Rated 5 out of 5 stars

I’ve been a WH customer for several years and I have always had brilliant service from the team. They work hard to provide the very best in customer service together with great coffee. They are a chee... See more

Rated 5 out of 5 stars

I have always found Wild Higlands staff passionate in all they do, very courteous, friendly and care for their customers. Their outlets are fabulously positioned, spotlessly clean and offer so much mo... See more

Rated 5 out of 5 stars

Love everything about the experience of having a cuppa and cake in the open air with spectacular breathtaking scenery all around … very friendly and helpful staff at all times and nice bonus of the o... See more

Rated 5 out of 5 stars

Beautiful coffee stop at Lomond Shores next to The Maid of the Loch on the bonnie banks of Loch Lomond. Delicious coffee, lovely staff and perfect setting for a coffee andca chat.

Rated 5 out of 5 stars

I have had nothing but great experiences whilst visiting the site at Balloch. Fantastic, friendly staff. Great tasting coffee and lovely cakes. Keep up the great work and standards.

Rated 5 out of 5 stars

Excellent location looking over Loch Lomond with Ben Lomond in the distance. Young friendly team always service with a smile. And of course the coffee is always good.

Rated 5 out of 5 stars

Amazing coffee in a beautiful spot with stunning views of the loch. The staff are so warm and friendly — I’m so glad I discovered this place, it’s a must-visit for us every year!

Rated 5 out of 5 stars

Absolutely love everything about Wild Highlands. The coffee, the staff and the location on the beautiful banks of Loch Lomond.

Rated 5 out of 5 stars

Bought as a gift. Buying process and delivery was good, efficient and on time. The coffee has been well received.

Rated 5 out of 5 stars

Great coffee. Great dispatch time. Great delivery time. Just great overall and make any purchase from WH personal.

Rated 5 out of 5 stars

What a great team. The coffee is amazing I had to reorder my coffee before the subscription was due.

Rated 5 out of 5 stars

Friendly service with great coffee. Excellent views looking over Loch Lomond.

Rated 4 out of 5 stars

It’s like a well loved jumper, giving you what you are expecting every single time. Repeatable experiences are great and Wild Highlands fits the bill for my regular daily drinker both the d... See more

Rated 5 out of 5 stars

Excellent coffee, friendly staff and amazing view of Loch Lomond.

Rated 4 out of 5 stars

I received a discount code that wasn't recognised when checking out. Contacted via email and received a refund. Great customer service, great delivery but most importantly great tasting coffee. Due... See more

Company details

  1. #12 of 92 best companies in Outdoor sports shop
  2. #2 of 11 best companies in Cafe
  3. #5 of 66 best companies in Coffee Roasters
  4. #7 of 55 best companies in Coffee store
  5. #6 of 51 best companies in Coffee wholesaler
  6. #1 of 32 best companies in Tea Shop

Information provided by various external sources

Love the Outdoors ~ Love Bees ~ Love Coffee

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I’ve been a WH customer for several…

I’ve been a WH customer for several years and I have always had brilliant service from the team. They work hard to provide the very best in customer service together with great coffee. They are a cheerful bunch and I am very happy that I am their customer.

26 January 2026
Rated 5 out of 5 stars

The Whole Beans

The product, the delivery window and everything in general about this small roaster is great AND have impeccable customer service which the make personal. AOTA is hard to find in one place these days.

26 January 2026
Rated 5 out of 5 stars

Fantastic coffee

Fantastic coffee, great communications and customer service; I have a subscription and wouldn’t consider getting coffee from anywhere else!! I even bought Christmas coffee for family members from Wild Highlands!

24 November 2025
Rated 5 out of 5 stars

Bought as a gift

Bought as a gift. Buying process and delivery was good, efficient and on time. The coffee has been well received.

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look