Wiserapp Reviews 116

TrustScore 2.5 out of 5

2.4

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Consumers frequently report unexpected charges and express concerns about billing transparency. Many people mention they were charged even after canceling their subscriptions, with some describing the cancellation process as difficult and confusing. Some even had to cancel their credit cards to stop recurring charges. On a positive note, many users found the app interface simple and easy to use, with well-structured features and quick loading times. People appreciated the clear and insightful book summaries, highlighting the app's usefulness for learning in a short amount of time. However, there are conflicting opinions about the app itself, with some finding it underwhelming and not personalized enough.

Based on these reviews

Rated 1 out of 5 stars

Hidden Fees and Different Fees I subscribed to wiser 3 months ago for what I thought was a product costing me circa EUR17 a month. Within 3 months, they charged me EUR113.51 with different a... See more

Rated 1 out of 5 stars

I bought the subscription for 3 months of service. The same day I was charged: Monthly Infographics add-on subscription: $19.99 Additional 1 eBook: $9.59 and $9.99 that showed up on my USAA accoun... See more

Rated 1 out of 5 stars

The product is not at all as described and feels misleading. I cancelled the subscription through the Apple App Store, yet the company continued to charge me even after cancellation. This raises serio... See more

Rated 1 out of 5 stars

I never subscribed to Wiser, never used their app, and don’t even have an account or login. Yet somehow, I was charged. I contacted their support, and they claimed I needed to cancel “my account”... See more

Rated 5 out of 5 stars

English: The app interface is very simple and easy to use. The sound quality is high, and the content is fluent and enjoyable. It's a truly successful audiobook app for everyday use. Turkish: Uygul... See more

Rated 5 out of 5 stars

The Wiser App experience was very enjoyable. It was easy to start using the app. The process moved quickly, nothing was complicated. The whole process is simple and practical. I would recommend it wit... See more

Rated 5 out of 5 stars

This app has been very helpful and easy to use It gives clear and accurate answers, and I enjoy how quickly it responds. A great experience overall

Rated 1 out of 5 stars

Absolute garbage. Poor app with limited benefit and you get charged month after month even after cancelling your subscription. No one responds to customer service queries when you’re asking about sa... See more

Rated 1 out of 5 stars

SCAM! They are double charging your credit card without any consent. Only thing that I learned in the past with these app is to make it visable in Instagram and other social media accounts. That is... See more

Rated 1 out of 5 stars

SCAM ALERT... It's almost impossible to cancel the subscription. I still can't. Problems: - I canceled my subscription, but charges continued. - The WISERAPP provides no dashboard or proof of... See more

Rated 1 out of 5 stars

Did not sign up and have had payments taken from my credit card without authorisation. Have cancelled card and told banking scam and that it is Wiser. Have put in a complaint with telecommunications o... See more

Rated 1 out of 5 stars

Subscribe for 1 month all title. But i got 3 transaction. 1) 1 month all title (which i authorize) 2) 3 month all title (which my bank auto processed) 3) 15 books (which i dont even aware)... See more

Rated 1 out of 5 stars

Ordered a basic subscription to this app and immediately there appeared 3 charges totally about $45.00! When I contacted their robotic customer service (no live person provided of course) I was told I... See more

Rated 4 out of 5 stars

“Useful app with a very clean design; it helps me stay consistent with personal growth every day.

Rated 1 out of 5 stars

If I can put a 0 star, I would. This app is a scam, it pops up a free trial, and then it immediately takes the payment from us even before the trial ended. Email four times with no response whatsoever... See more

Rated 1 out of 5 stars

I was charged €17.60 on May 27, 2025, even though I deleted the Wiserapp app a long time ago and do not have any active subscription in my Apple account. The app does not show up in my subscriptions... See more

Rated 1 out of 5 stars

First of all, the app shows misleading ads. It claims to help you learn English, but that’s simply not true. There are no real tools for language learning — just shortened versions of audiobooks... See more

Rated 1 out of 5 stars

It is a scam, like most reviewers, i was scammed, i tried the app and didn't like it, can't cancel my subscription although i thought i did, twice now. Also the app is designed in an away you would... See more

Rated 1 out of 5 stars

I downloaded the app and needed to accept premium account to use it or even try it, I downloaded a book, because I've already paid for my premium account, without any information to be charged again .... See more

Rated 1 out of 5 stars

I have been charged for services I never bought. Also I have been charged twice for the same subscription. They just charged me double. Customer services only reply with autogenerated mails, sayin... See more

Rated 1 out of 5 stars

It is a SCAM. They write in app that to cancel the membership you have to login to their website But there is no such option on the website. They randomly deducted 40€ per day from my bank account and... See more

Rated 1 out of 5 stars

Please avoid!!! My experience is the same as others mentioned. They have been taking money out of my bank without me knowing, and I have been ghosted by all support emails when trying to get the money... See more

Rated 1 out of 5 stars

I just want to thank all of you for the reviews, I was so close to paying for Wiser app and decided to check reviews thank goodness. These scammer fake companies should not be aloud to advertise on so... See more

Rated 1 out of 5 stars

Be Cautious with the wiser app. They use deceptive tactics to sell infographics and are not transparent about it. When I requested a refund, they refuse, saying its not covered in their teams and cond... See more

Rated 1 out of 5 stars

I can see from reviews below they were paid as no details neither about services or app just generic of how great wiser is. Scam, app crashes and the books provided are just really bad. If yo... See more

Rated 1 out of 5 stars

Damn thugs! You stole my membership money for your service without ever having put me in a position to use it. Despite numerous e-mails of complaint you never answered me and now you have charged my c... See more

Rated 1 out of 5 stars

I tried Wiser on the free 3-day trial and quickly realized it wasn’t for me. The voices were clearly AI-generated, which I couldn’t engage with, and the app felt clunky — if you pause, it restar... See more

Rated 1 out of 5 stars

Someone needs to do something about this company! They charged me twice when I signed up and then when I cancelled they continued to take money from my bank! I have tried to contact them to ask for a... See more

Rated 1 out of 5 stars

I am extremely disappointed with this service. I was charged twice for a subscription I didn’t even intend to activate, thanks to a poorly designed mobile interface that makes it easy to tap the wro... See more

Rated 1 out of 5 stars

This is one of the worst money scams I have encountered. Customers are encouraged to purchase a package without any clear explanation of recurring fees. I only intended to try the service to asses... See more

Rated 1 out of 5 stars

Total scam! It is full of upsells, and you end up with a non-refundable purchase and non-working links, where you are supposed to download their app, but of course, you cannot.

Rated 1 out of 5 stars

Overpriced, low quality ai generated content. A pain to listen to and no wat to get your money back or even talk to support. Basically a scam company so stay away

Rated 1 out of 5 stars

I subscribed to Wiser and was given a clear renewal date in my confirmation email: January 7, 2026. Despite this, I was charged on December 10, 2025, almost a month earlier than th... See more

Rated 1 out of 5 stars

It’s a Scam. I wanted to subscribe for 18.99 3months subscription. But it tricked me into adding 19.99 + 9.59 + 9.99 Also, their website doesn’t show all these subscriptions. Total Scam… unbeli... See more

Rated 1 out of 5 stars

The concept itself is ok, but it's impossible to cancel. Cancelled twice, they still renew and charge you. Can't reach customer service. Scammers

Rated 1 out of 5 stars

THIS IS A SCAM AND FRAUD SOMEONE HAS TO STOP THEM THEY KEEP CHARGING ME AFTER DELETING THE APP AND THEY SAID THEY WILL STOP. I KNOW THAT THIS START UP APP TRADE LICENSE IS IN UAE WHERE I LIVE AND I W... See more

Rated 1 out of 5 stars

SCAMMERS - NOT REAL!!! DO NOT SIGN UP. They do provide you with anything and will NOT cancel your subscription and will not reply to emails. Their website is a loop. They will continue to take money f... See more

Rated 4 out of 5 stars

Good learning tool overall sometimes the audio stops, but still worth using for quick insights.

Rated 1 out of 5 stars

They charge without your consent. Also, they make it impossible to cancel your subscription. Absolute scammers don’t trust them

Rated 5 out of 5 stars

Beautiful layout and high-quality content. I like how Wiser makes learning effortless. It keeps me engaged without wasting time.

Rated 1 out of 5 stars

I subscribed to this app because it was clearly advertised with a “14 days money-back guarantee.” After using the app, I realized the content and functionality were not as described, so I requeste... See more

Rated 1 out of 5 stars

SCAM. The same as all reviews. Multiple unauthorised charges, one from the APP shop for an infographic. I reported them to Apple as well as changed my card and reported it as scam to my bank.

Rated 1 out of 5 stars

I tried this app but it just wasn’t for me. It didn’t feel very personalised, and I found myself spending too much time exploring to find something that actually suited me. To me, it felt more lik... See more

Rated 1 out of 5 stars

Paid for and downloaded the app, it’s glitchy and doesn’t work. Customer service is refusing to provide a refund. Bunch of crooks- avoid this company at all costs.



Contact info

2.4

Poor

TrustScore 2.5 out of 5

116 reviews

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Rated 1 out of 5 stars

This is one of the worst money scams I…

This is one of the worst money scams I have encountered. Customers are encouraged to purchase a package without any clear explanation of recurring fees. I only intended to try the service to assess its value. Upon noticing that I was charged twice initially, I contacted the company and received a generic response stating that the matter was under review. However, the following month I was charged again for a subscription I never intended to continue.

When I raised this issue, I received another generic response claiming that charges cannot be made without customer consent, despite the fact that they clearly were. The system appears to be deliberately designed in a way that prevents users from fully understanding what they are signing up for.

Overall, this has been a complete disaster. I strongly caution others to be extremely careful and to consider spending their money elsewhere—on quality books or services that can be owned permanently—rather than being misled into an unwanted subscription.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Simple, High-Quality, and Enjoyable Audiobook Experience

English: The app interface is very simple and easy to use. The sound quality is high, and the content is fluent and enjoyable. It's a truly successful audiobook app for everyday use.

Turkish: Uygulama arayüzü çok sade ve kullanımı kolay. Ses kalitesi yüksek, içerikler akıcı ve keyifli. Günlük kullanım için gerçekten başarılı bir sesli kitap uygulaması.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Dodgy App with Serious Concerns About Billing Practices

The product is not at all as described and feels misleading. I cancelled the subscription through the Apple App Store, yet the company continued to charge me even after cancellation. This raises serious concerns about their billing practices and overall transparency. My advice to anyone is not to fall for such Apps. I am reporting them to Apple.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Subscription Cancelled but Still Charged


I had a very disappointing experience with this company regarding a subscription cancellation and refund.

I requested to cancel my subscription after being unable to locate a clear or accessible unsubscribe page. I was explicitly informed that my subscription had been cancelled. Despite this confirmation, I was subsequently charged for an annual subscription, and my refund request was refused even after multiple follow-ups.

This raises serious concerns regarding transparency, fair dealing, and compliance with Australian Consumer Law, particularly in relation to subscription practices, cancellation processes, and clear disclosure.

Unfortunately, this appears to be another subscription-based business relying on unwanted or unclear renewals to generate revenue. I would caution consumers against supporting businesses that operate in this way, even if the service itself appears appealing. Practices like this ultimately disadvantage consumers and undermine trust.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

I strongly do NOT recommend this app.

I strongly do NOT recommend this app.

I subscribed at a promotional price, but after that my subscription was automatically renewed at a much higher price without clear and transparent confirmation. There is no visible payment or billing history in the user account, so you cannot independently verify past charges, renewal dates, or amounts.

What is even worse — the company refuses to issue refunds even if you have not used the app for months. Actual usage is completely ignored, and all charges are treated as final regardless of whether the service was accessed or not.

Customer support responds slowly and provides only generic explanations. When I requested clear billing details and proof of my explicit consent to the increased renewal price, the only explanation given was that the information was included in a “welcome email”, which is not a proper or reliable way to ensure informed consent for recurring charges.

This lack of billing transparency, combined with a strict no-refund approach even for unused subscriptions, creates a very poor user experience and a serious lack of trust.

Be extremely careful with subscriptions and automatic renewals.

2 January 2026
Unprompted review

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