Hidden Fees and Different Fees I subscribed to wiser 3 months ago for what I thought was a product costing me circa EUR17 a month. Within 3 months, they charged me EUR113.51 with different a... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
I’ve tried them all
I’ve tried them all. This one is the best. It just works. Categories my transactions perfectly and the savings goals are motivating.
Waste time money
“I like the battery-efficient layout…
“I like the battery-efficient layout and easy navigation though a few minor bugs could be polished.
“Good learning tool overall sometimes…
Good learning tool overall sometimes the audio stops, but still worth using for quick insights.
WiserApp makes learning fast and easy…
WiserApp makes learning fast and easy with short summaries.
This is one of the worst money scams I…
This is one of the worst money scams I have encountered. Customers are encouraged to purchase a package without any clear explanation of recurring fees. I only intended to try the service to assess its value. Upon noticing that I was charged twice initially, I contacted the company and received a generic response stating that the matter was under review. However, the following month I was charged again for a subscription I never intended to continue.
When I raised this issue, I received another generic response claiming that charges cannot be made without customer consent, despite the fact that they clearly were. The system appears to be deliberately designed in a way that prevents users from fully understanding what they are signing up for.
Overall, this has been a complete disaster. I strongly caution others to be extremely careful and to consider spending their money elsewhere—on quality books or services that can be owned permanently—rather than being misled into an unwanted subscription.
Solid tool for personal development…
Solid tool for personal development straight to the point lessons with minimal fluff.
This app has been very helpful and easy…
This app has been very helpful and easy to use
It gives clear and accurate answers, and I enjoy how quickly it responds. A great experience overall
“Useful app with a very clean design
“Useful app with a very clean design; it helps me stay consistent with personal growth every day.
“I’ve enjoyed discovering new book…
“I’ve enjoyed discovering new book summaries quickly the bite-sized format keeps me motivated.
Simple, High-Quality, and Enjoyable Audiobook Experience
English: The app interface is very simple and easy to use. The sound quality is high, and the content is fluent and enjoyable. It's a truly successful audiobook app for everyday use.
Turkish: Uygulama arayüzü çok sade ve kullanımı kolay. Ses kalitesi yüksek, içerikler akıcı ve keyifli. Günlük kullanım için gerçekten başarılı bir sesli kitap uygulaması.
Its interface is easy to use and…
Its interface is easy to use and shorter compared to other solutions.
Unauthorised Subscription Charge
I was charged for a subscription without clear authorisation, and no refund was provided.
Dodgy App with Serious Concerns About Billing Practices
The product is not at all as described and feels misleading. I cancelled the subscription through the Apple App Store, yet the company continued to charge me even after cancellation. This raises serious concerns about their billing practices and overall transparency. My advice to anyone is not to fall for such Apps. I am reporting them to Apple.
Subscription Cancelled but Still Charged
I had a very disappointing experience with this company regarding a subscription cancellation and refund.
I requested to cancel my subscription after being unable to locate a clear or accessible unsubscribe page. I was explicitly informed that my subscription had been cancelled. Despite this confirmation, I was subsequently charged for an annual subscription, and my refund request was refused even after multiple follow-ups.
This raises serious concerns regarding transparency, fair dealing, and compliance with Australian Consumer Law, particularly in relation to subscription practices, cancellation processes, and clear disclosure.
Unfortunately, this appears to be another subscription-based business relying on unwanted or unclear renewals to generate revenue. I would caution consumers against supporting businesses that operate in this way, even if the service itself appears appealing. Practices like this ultimately disadvantage consumers and undermine trust.
I strongly do NOT recommend this app.
I strongly do NOT recommend this app.
I subscribed at a promotional price, but after that my subscription was automatically renewed at a much higher price without clear and transparent confirmation. There is no visible payment or billing history in the user account, so you cannot independently verify past charges, renewal dates, or amounts.
What is even worse — the company refuses to issue refunds even if you have not used the app for months. Actual usage is completely ignored, and all charges are treated as final regardless of whether the service was accessed or not.
Customer support responds slowly and provides only generic explanations. When I requested clear billing details and proof of my explicit consent to the increased renewal price, the only explanation given was that the information was included in a “welcome email”, which is not a proper or reliable way to ensure informed consent for recurring charges.
This lack of billing transparency, combined with a strict no-refund approach even for unused subscriptions, creates a very poor user experience and a serious lack of trust.
Be extremely careful with subscriptions and automatic renewals.
Polite customer service representative.
The customer representative was polite and helpful. They assisted me in resolving my payment issues.
Absolute garbage - crooks who charge for months after you’ve cancelled
Absolute garbage. Poor app with limited benefit and you get charged month after month even after cancelling your subscription.
No one responds to customer service queries when you’re asking about said unnecessary charges. Serial crooks.
It doesn't sound like an artificial…
It doesn't sound like an artificial robot voice. It has a very natural and engaging narrative style.
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