Deepstash Reviews 56

I found an unexpected charge on my account, taken without any warning or chance to opt out. When I asked for a refund, support refused and tried to offer time instead. After I questioned their behavio... See more

Renewed my annual plan without notice and quietly doubled the fee (€49.98 → €102). Support hides behind boiler-plate, AI-generated emails and refuses to show any proof that a renewal reminder was ever... See more

I found a random £100 payment had been taken from my account. Checking into it, I see it's Deepstash charging me without having given any notice of the upcoming charge, and giving me the choice wheth... See more

Will not honour money back guarantee. Despite several mails they have refused to proceed my claim for refund. The only reply was a life time subscription, but since refusing it no more reply.... See more

I'm enjoying using the app but the constant rewards are actually interfering with my use of the app and are very annoying. Also, I googled to ask how to complain to deepstash and the search answers di... See more

The same scam everyone else is talking about. The app itself is well made and stuff, but they can't be charging you out of thin air. I was convinced my card details were compromised when I say a rando... See more

Horrible customer service, horrible app, don't waste your money. Make sure you cancel subscription THROUGH THE APP. The subscription does not show up in your subscription tab through the play store. S... See more

They promise a refund within 30 days (if you meet the conditions). Unfortunately, you then learn that getting your money back is impossible. Even if you meet the conditions for a refund, customer supp... See more

⚠️ Sharing my experience in case it helps others I was finally able to get a refund, but only after replying publicly to a comment from the CEO on LinkedIn (Vladimir Oane Co-Founder... See more

They promised 7 day trial of free cancellation, but it is actually 6 days and they take your money on the 7th. It is not enough you cancel on the 7th. And they charged the whole year despite the c... See more

App is fine but not that effective. Big issue is customer service, been trying to contact the app support for over a week and every email has been completely ignored. Subscription payment is managed o... See more

It’s a nice concept, but they don’t care about their customers or the quality of the content in the app. I paid for a discounted subscription, but after using it for a while, I realized it wasn’t... See more

Cannot cancel account. Canceled in app and cancelled in Stripe, but neither actually stopped their billing! This is outright fraud, if you make the mistake of signing-up you cannot actually gety out... See more

I purchased the pro subscription of this app for around $11. Prior to paying this I was ensured that I had a 30 day money back guarantee. Within 2 days I realised the app was not for me, so I requeste... See more

When I signed up a free seven day trial was advertised and then I was offered a discounted price of $39.99 so I took it expecting the same trial. Apparently the subscription I’ve paid for did not hono... See more

Total scam. App is buggy and looks like they used AI summaries. Worst part is they prevent you from cancelling. App says "go here to cancel" and then drops to nothing. I have sent customer service 4... See more

I hate it when they get you to go through a long account setting up asking information and preferences of all kinds and only then, at the very end, you find out you have to pay. Zero respect for the u... See more

Bad UX and CS A “7-day free trial” is advertised when you’re shown the yearly plan, but if you choose the monthly option, the free trial quietly disappears. That’s not made clear upfront, and i... See more

I would give zero stars if I could. I could not get the app to work and requested a cancellation and refund within an hour of purchasing a 3 month plan. Not only did they not refund me, they charged a... See more

I signed up to Deepstash after seeing ads that presented the offer as 3 months for around $50 with the ability to cancel at any time. On the first day, immediately after entering my card de... See more

Awful app with very poor content. I am extremely disappointed with this after it showed great promise. Also, make sure you cancel or they auto renew. Awful, just awful!

This app is highly disappointing and unfair in its practices. It does not send reminders before charging your account, and it refuses to provide any proportional refund for unused services. Such b... See more

A year ago this company charged me AFTER I have deleted my account as I did not find it useful. The company still charged me even though ALL my account details should have been removed. But a yea... See more

The “free” account isn’t free. I cancelled the subscription I signed up for. Guess who had to order a new card to stop getting charged? What an absolute scam. And since in my apple account and in the... See more

Sneaky renewal 'terms'. Signed up for a trial which I barely used and without any notice they took the next quarter from my account. Asked them for a refund and they said they wouldn't as i 'agr... See more

My wife signed up for this website under the 30-day money back guarantee. She quickly realized that she didn't like it, and went to cancel the trial. She was directed to a page that made no... See more

I downloaded the app and forgot about the renewal as life is busy. Emailed immediately about a refund, was given a b*llsh*t excuse about cancellation terms and offered 24 months free at the end of the... See more

Avoid at all costs. Deepstash take money from your account with zero warning, whilst hiding how to cancel the subscription (doesn't show up in Google Play) - worse than that, they ignore all e... See more

Deepstash advertises a “30 day money-back guarantee”, but in practice getting a refund is extremely difficult. I had to follow up repeatedly, was ignored for days, and was repeatedly offered a fre... See more

I had a really disappointing experience with Deepstash. I had no idea I’d even entered into a subscription — nothing showed up in my Apple subscriptions, and I only found out when I was unexpectedl... See more

I cancelled the subscription on my app then still the charged my with even more amount than that. without any warning. i have emailed the support team lets see what happens. this is so ridiculous, I a... See more

They took my money and blocked withdrawals ᑕᒪO—TTEᖇ;ᗯᗩᐯEŞ intervened and am happy to get my funds back

AVOID! Unfortunately another company geared towards getting recurring revenue by burying the auto renewal in the sign up documentation, which is basically theft. The customer service team are con... See more

Awful, fraudulent app. They make money by betting you can’t figure out how to cancel, and even after you have cancelled (and been assured your account has been cancelled) that you can’t even figure o... See more

No warning of auto renewal, steals your money, then refuses to refund. Do not trial this app!!!

Very deceptive app for locking you in with no payment notifications or cooling off period. The content is very generic and repetitive not worth anywhere near the cost.

My husband was interested in the app and decided to do the 30 day free trial. He signed up and didn’t even do anything on the app and 2 days later we were charged $67. I messaged them and they said we... See more

They trick you with a money back guarantee. But they just keep ignoring your emails. Never got it back.

Poor quality app.... intentionally hard to figure out how to get refund

This company lies to you. They claim to remind you when the trial ends, but never do it. DO NOT INSTALL THIS APP!

Avoid like the plague! 30 days money back is a hook. To get the money back took many many emails and eventually legal threats. Just don't.

Scammer company. Clearly 30-days money back, which they dont honor. Stay away.

I asked for a refund and they just ignored email I guess

Terrible subscription renewal and refund policy - complete fraud