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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and perfect fit of the mats, often comparing them to factory-made products. Consumers highlight the durability and premium feel of the materials, noting their resistance to wear and tear, easy cleaning, and stylish appearance. People appreciate how the mats enhance the interior of their cars, providing both protection and a touch of luxury. The order process is generally straightforward, and many reviewers express satisfaction with the customer service, particularly when modifications or assistance are needed. Reviewers are impressed by the level of customization and attention to detail, with some mentioning personalized requests being perfectly fulfilled. Consumers also appreciate the secure fit of the mats, which stay in place without sliding, and the complete coverage they provide.

Based on these reviews

Rated 5 out of 5 stars

WOW. These Witamats floor mats are next level! The quality is top-tier—super thick, premium, and built to last. The fit in my Tesla is absolutely PERFECT, like factory-made for my car. Zero sliding,... See more

Rated 5 out of 5 stars

As a dog owner in the Midwest, my Tesla Model Y takes a beating—snow, road salt, muddy paws, wet fur, and the occasional rogue coffee. WiTAMATS handle all of it without blinking. The fit is spo... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first to buy the mats but looking at all the 5 star reviews I decided to take the plunge and purchase them for my Kia Sportage.. I am sooo glad I did, I was honestly blown away... See more

Company replied

Rated 5 out of 5 stars

I purchased a set of Vitamats Galaxy Custom Car Mats for my Tesla Model 3 Highland and am thrilled with the quality and look of these mats. I haven't found another set of mats that competes on this le... See more

Company replied

Rated 1 out of 5 stars

Ordered the diamond line galaxy with the top carpets in black wit red stitching for 2021 Audi TT convertible front only. Received black with white stitching front and back with no top carpet. Emailed... See more

Company replied

Rated 5 out of 5 stars

Thank you Witamats for the amazing mats you made for my new Ford F150 truck! The fit was perfect and the quality of craftsmanship was amazing and better in person than I expected. I’m so grateful tha... See more

Company replied

Rated 5 out of 5 stars

The team at Witamats made my experience easy from start to finish. I reached out to modify my order and Tina from support responded right away, helping me add the extra mats I needed. The mats themse... See more

Rated 5 out of 5 stars

I’m really impressed with the quality of the car mats I received. The fit is perfect, and they cover the entire floor area beautifully. The material feels premium, durable, and easy to clean. The st... See more

Rated 5 out of 5 stars

I ordered Witamats for my Porsche 911, having seem an on line advertisement. I placed an ordered, received an order confirmation via emai very straightforward. I just received them! They are truly out... See more

Rated 5 out of 5 stars

The quality is excellent — the stitching is precise, the leather feels premium, and they fit the floor contours of the Model Y like a glove. They stay in place securely, even with daily driving, and t... See more

Rated 5 out of 5 stars

I decided to give Witamats a try and I am super glad I did. These mats fit my SUV perfectly any driver knows that your mat can sometimes move around. Not these they are super snug and I have had no mo... See more

Rated 1 out of 5 stars

Witamats offered me to replace the mats with really bad quality and crooked M logo that I paid extra for. They promised to improve the stitching quality and make the logos smaller. Sadly I was send... See more

Company replied

Rated 5 out of 5 stars

Great quality! The quality is above average compared to others that offers the same product, and the price competitive as well. I tried and bought three different items from different vendors, and thi... See more

Rated 5 out of 5 stars

These floor mats look so good in my Tesla, I absolutely love them and highly recommend to anyone needing a quality floor mat that will make your car look so much better too. Thank you Witamats!!!!

Company replied

Rated 5 out of 5 stars

Had a wonderful experience with this company. They make it super easy to purchase some very high-quality floor mats. I purchased a set for my Porsche Boxster. I'm getting ready to purchase another set... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, ordering from a company i never heard of before, but when I got the mats for my 2023 Mercedes EQE SUV, I was blown away by the look and quality! The front and back mats... See more

Rated 5 out of 5 stars

I had ordered a set from Whitmats but they were cheap, creased, arrived in a plastic bag and I'll fitting. So I ordered a set from Witamats who asked me for a detailed video of my VW ID.3. After 8 we... See more

Rated 5 out of 5 stars

The perfect floor mats! They really cover the entire floor, and they're childproof, waterproof, and dirt-resistant. They're durable and very pretty. We ordered from Spain and we're already going to pl... See more

Company replied

Rated 5 out of 5 stars

Let me first say that I have taken up the "Witamats philosophy" in my life. That is, "Don't respond to the naysayers, just provide outstanding workmanship and let your product speak for itself!" I... See more

Rated 5 out of 5 stars

Witamats customer service is top notch! They were very focused on the details of my order, keeping frequent contact with me to make sure everything was in according to my specific custom wishes for m... See more

Rated 5 out of 5 stars

The Witamats turned out excellent! We are very pleased with the end result of mats for our Tesla Model 3 and Y (see photos). The support team was also able to expedite shipping so they arrived in time... See more

Rated 5 out of 5 stars

At first I received mats for the XC90 6-seater, but my vehicle is a 7-seater — after I emailed the company, they quickly made and sent a new set. Great customer service, support, and communication, an... See more

Rated 5 out of 5 stars

Beautiful high quality mats. I ordered the interior and trunk mats for a 2025 Porsche Cayman S. The mats look just as great as the pictures show. They cover the entire footwell, so they provide ful... See more

Company replied

Rated 5 out of 5 stars

Just received my new floor mats from Witamats for my Porsche Macan S, and they're awesome! They fit great, look very professional, feel great, and the blue stitching really compliments the midnight bl... See more

Rated 5 out of 5 stars

Man I was skeptical at first, and yes it was a little pricey. But if you are really looking for luxurious type of floor mats that will actually send you the right product that fits your needs in a car... See more

Rated 5 out of 5 stars

Great product! The best mats what I have seen in my life! My X5 looks fantastic ! Great communication with customer service, fast shipping! I could not be more happier will order for my wife car Acura... See more

Rated 5 out of 5 stars

Recently purchased two different sets & love them both. The way they look in your car is amazing. Have gotten several comments from people inquiring about them. Glad we made the purchase.

Rated 1 out of 5 stars

Really bad fit for my van, 2019 citroen berlingo. Sent from China, crammed into a bag and really creased when opened. Returns policy complicated and costly. Overall very bad experience and would n... See more

Company replied

Rated 5 out of 5 stars

I ordered full mats for my car, including trunk. They emailed asking how many seats my Q7 was almost instantly, I told them it was 7 but don't use 6 and 7 so want a full trunk. The mats arrive... See more

Rated 5 out of 5 stars

Got the mats in a reasonable amount of time considering their custom made to fit. I bought the complete package for my 2021 volkswagen atlas. I love them. Very clean look and install very easily.... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Witamat Floor Mats – Excellent Fit, Protection, and Value I installed Witamat floor mats in my Ford F-150, and I’ve been extremely impressed with the quality, fit, and overall val... See more

Company replied

Rated 5 out of 5 stars

Witamats car mats are definitely worth every penny and every waiting week. The colours and textures are exactly what I expected based on the photos. The materials and the workmanship are high qua... See more

Company replied

Rated 5 out of 5 stars

These mats are amazing! They fit perfectly and give an elegance to my car I could’ve never imagined. Highly recommended for anyone looking for that extra something.

Company replied

Rated 5 out of 5 stars

When I bought my car recently, the floor mats in it, while OEM were horrible. Color-coordinated, but attracted every bit of dirt and became almost black. After an extensive search, scouring the... See more

Rated 5 out of 5 stars

These mats are absolutely gorgeous and very sturdy. I’ve had them for nearly a year and they look like just took them out of the box! I would highly recommend them to anyone looking for a combination... See more

Rated 5 out of 5 stars

Just got these installed in my 2017 Cadillac XTS. The quality of the materials and the fit are outstanding. They are every bit as good as you advertised. Also the shipping was well within the time fra... See more


Company details

  1. Car Equipment Accessories Store

Written by the company

Your Luxury Car Mats Are Proudly Manufactured in Our Factory


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

High-quality Service

If you’re looking for high-quality, custom-fit mats for your Tesla, this company delivers. They offer a wide selection of styles for the front, rear, and trunk areas, all tailored specifically to your Tesla model. The fit is precise, and the quality feels premium.
What truly sets them apart is their attention to detail and customer service. Within a day or two of placing my order, they reached out to confirm the exact specifications of my Tesla—something that would have directly impacted the fit had they not verified it. Once confirmed, communication was seamless, and the mats arrived earlier than expected.
The packaging was fine, but the overall experience, craftsmanship, and responsiveness far exceeded expectations. I will absolutely be returning to purchase additional mats and would confidently recommend them to other Tesla owners who value quality and service.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

The mats are fit to the exact size for my BMW

The mats are fit to the exact size for your automobile. I initially thought they could not be the correct mats for my vehicle and foolishly sent an email asking for a return. Fortunately I read the instructions regarding the installation and videos if I needed them and found with proper sequencing the mats were installed correctly.
I apologized to the support team and thanked them for their assistance.
The mats look beautiful in my X3 BMW
AJC

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic quality, perfect tailored fit.

I had ordered a set from Whitmats but they were cheap, creased, arrived in a plastic bag and I'll fitting. So I ordered a set from Witamats who asked me for a detailed video of my VW ID.3. After 8 weeks the mats arrived in a box, all perfect. At first I thought they would not fit due to a bridge linking the front mats, until Rick texted me back very promptly and explained it goes in the gap of the central console, unique for an ID.3. So these are truly tailored and made specifically for my car.
Perfect fit, fantastic quality and just as they claim. And such prompt and terrific customer service. Highly recommend.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Give your car a mat lift!! And then


WOW. These Witamats floor mats are next level! The quality is top-tier—super thick, premium, and built to last. The fit in my Tesla is absolutely PERFECT, like factory-made for my car. Zero sliding, zero gaps, just a flawless fit. They instantly upgraded the look of my interior and give amazing protection. If you own a Tesla, Witamats are a MUST. 10/10 highly recommend!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience from start to finish with…

My experience from start to finish with this company was outstanding and the product speaks for its self if you want luxury mats I would highly recommend them

9 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the amazing words! 🖤 We’re so happy your entire experience with us was outstanding. Enjoy the luxury—your car deserves it! 🚗✨

Rated 5 out of 5 stars

These floor mats look so good in my…

These floor mats look so good in my Tesla, I absolutely love them and highly recommend to anyone needing a quality floor mat that will make your car look so much better too. Thank you Witamats!!!!

30 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Wow—thank YOU!! So happy to hear your Tesla is looking even better with our mats 😍 Really appreciate the love and recommendation. Enjoy every drive in style! 🚗⚡

Rated 5 out of 5 stars

Worth every penny and more 10/10

I was very hesitant at first to buy the mats but looking at all the 5 star reviews I decided to take the plunge and purchase them for my Kia Sportage.. I am sooo glad I did, I was honestly blown away with the detail and quality of the mats 10/10 and I recieved them only two weeks after placing my order.. if anyone is hesitant about buying from Witamats Just go for it and take the plunge just like I did. You won't regret it!

28 January 2026
Unprompted review
Witamats logo

Reply from Witamats

This means so much—thank you! 🙏 We know buying custom products online can be a big decision, so we’re thrilled you took the leap and loved the results! Your Kia Sportage deserves nothing less than 10/10! 🚗❤️

Rated 5 out of 5 stars

These car mats are made very well

These car mats are made very well. They look amazing and the fit is perfect. The quality is really good too. I have had them in a car for a year now and they still look brand new after wiping them down with the cleaner I use for the dash. Highly recommend them to anyone that wants to add a very nice look to their car.

28 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the wonderful feedback! 😊
We're thrilled to hear the mats still look brand new after a year—that truly means a lot to us.
We appreciate your recommendation and support! 🚗✨
– The Witamats Team ❤️

Rated 5 out of 5 stars

Luxury leather floor mats

Luxury leather floor mats. Very easy to clean and maintain. I recommend witamat Luxury products
You will not find these quality floor mats any other place.

3 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your kind words! 😊
We’re glad to hear you love the luxury look and how easy the mats are to maintain.
Your recommendation truly means a lot to us—thank you for choosing Witamats! 🚗✨

Rated 5 out of 5 stars

These folks are awesome

These folks are awesome, custom mats for both my Cybers, I think the first they have made for Cyber may not sure. Anyway these are American made in Cali

16 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thanks so much for your awesome review! 🙌
We’re thrilled to create custom mats for both of your Cybers—and you're right, your order may have been one of our first for the Cybertruck!
We truly appreciate your support!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Repeat Buyer, 100% Satisfied

I’ve ordered 3 sets of mats from them for 3 different vehicles, and 100% pleased with every aspect of them. Their customer service is top shelf. I had an issue with the monogram on one of my mats and they replaced it, no charge, lightning fast. These mats dress up your ride like nothing else I’ve seen. And they wear & last great under daily use. I give them my highest marks. Trustworthy company.

23 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Wow—thank you so much for your amazing review and continued support! 🙏
It truly means a lot to us that you’ve chosen Witamats for three different vehicles.
We’re so glad our team could quickly resolve the monogram issue, and even more thrilled that you’re enjoying the look and durability of your mats.
Your trust means everything to us—thank you again! 🚗✨

– The Witamats Team ❤️

Rated 1 out of 5 stars

I Ordered custom floor mats from this…

I Ordered custom floor mats from this company and provided all required information in advance, including my vehicle model, photos, and VIN number, to ensure proper fit.
However, the mats I received did not fit my car correctly.( It took 3weeks to get the mats)
Instead of offering a straightforward return and full refund, the company asked me to record additional videos and wait for a redesign. They then offered only a 50% refund without a return, which I declined. I clearly requested a full refund and return instructions, but they have continued to push alternative solutions rather than processing the refund.
This has been frustrating and time-consuming. I simply wanted to return the incorrect product and receive my money back.
Based on my experience, the return and refund process is not customer-friendly. Please be cautious when ordering.

22 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi Kim,

Thank you for your feedback, and we’re truly sorry for the frustration this situation has caused.

We understand that the issue was related to the front mats, while the rear and trunk mats fit as expected. Since all of our products are custom-made, our usual process includes verifying any fitment concerns before moving forward with returns or remakes. This helps us offer the most accurate support and avoid repeated issues.

That said, we’ve now processed a full refund for your order to fully resolve this matter, and we respect your decision not to proceed with further troubleshooting.

We truly appreciate your feedback and are committed to improving our service. If there’s anything else we can assist with, please feel free to reach out to us at [email protected]
.

– The Witamats Team ❤️

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! This is not an American based company. Everything is built and shipped and correspondent from in China. I placed one order they said it was already in the mail five weeks ago. So I placed a second order for the design and logo that I wanted and I still haven’t received any of my mats. The phone number to the company is it continuously ringing phone with no voicemail. If you get a email response back from them it’s sent to you on midnights and they just say due to their high volume of success that there’s a delay. They send tracking numbers that don’t track the package. It just says labels were made someplace in America. But don’t truly track the package. All I know is it’s been 5 to 6 weeks. No one will respond to my emails. I can’t get a live person and both of my orders have not been sent, but they got my money. This is a scam.

21 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi Roger,

Thank you for sharing your feedback—we’re truly sorry for the frustration this experience has caused you.

We’d like to clarify a few key points for transparency, and to reassure both you and other potential customers reading this:

1.Your order was not ignored or delayed intentionally
It was shipped in two separate packages via ocean freight—a method we use to keep shipping costs low while still offering high-quality, custom-made mats.

Package 1 is estimated to arrive at the U.S. port around February 1st

Package 2 is expected around February 8th
FedEx will then scan the packages and update tracking information once they take over final delivery.

2.We’ve proactively provided shipping updates
Our team has already sent you detailed shipping information for both packages, including estimated arrival times and an explanation that FedEx tracking will only update after the packages clear U.S. customs.

3.We are not a scam or low-quality brand
Witamats serves over 57,000 customers worldwide and we’re proud of our commitment to quality and customer care. Like many trusted brands, we manufacture in China to provide premium products at a fair price.

We completely understand your concerns, and we’re more than happy to assist further.
To anyone reading this: Please know we stand by our service and are always available at [email protected]
if you have any questions or concerns.

Warmly,
Witamats ❤️

Rated 5 out of 5 stars

These mats are amazing

These mats are amazing! They fit perfectly and give an elegance to my car I could’ve never imagined. Highly recommended for anyone looking for that extra something.

4 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the kind words! 😊
We’re thrilled to hear the mats fit perfectly and added a touch of elegance to your car—that’s exactly what we aim for!
Truly appreciate the recommendation 💫

– The Witamats Team ❤️

Rated 5 out of 5 stars

The perfect floor mats

The perfect floor mats! They really cover the entire floor, and they're childproof, waterproof, and dirt-resistant. They're durable and very pretty. We ordered from Spain and we're already going to place another order! Thank you!

19 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the wonderful feedback all the way from Spain! 🇪🇸
We’re so happy to hear the mats are a perfect fit and holding up well with everyday life—they were made for exactly that!
Can’t wait to prepare your next order 😊

– The Witamats Team ❤️

Rated 5 out of 5 stars

Great customer service & quality

Witamats designer and customer service worked with me in detail to make sure that the floor mats fits correctly (my vehicle was a new application for them).

Very happy with the quality and fit of the floor mats.

12 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your kind feedback! 😊
We’re so glad our team could work closely with you to ensure the mats fit your vehicle perfectly—especially since it was a new model for us.
Delighted to hear you're happy with the quality and fit!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Great product

Great product, seller asked for exact measurements to ensure that your mats are a true fit. Email response was always fast as well as delivery.

18 November 2025
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the great review! 😊
We’re glad the custom-fit process worked well for you and that you had a smooth experience with our team from communication to delivery.
Appreciate your support!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Had a wonderful experience with this…

Had a wonderful experience with this company. They make it super easy to purchase some very high-quality floor mats. I purchased a set for my Porsche Boxster. I'm getting ready to purchase another set for my Ford Mustang.

15 July 2025
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the kind words! 😊
We’re thrilled you had a great experience and that the mats worked well for your Porsche Boxster.
Can’t wait to get started on your Mustang set next—thanks again for your trust and support!

– The Witamats Team ❤️

Rated 1 out of 5 stars

Messed up entire order and will not respond when asking for assistance

Ordered the diamond line galaxy with the top carpets in black wit red stitching for 2021 Audi TT convertible front only. Received black with white stitching front and back with no top carpet. Emailed customer support. No response. Called multiple times. Either busy signal or it rings and no one ver picks up. What a scam. Now have to work with myCC company to reverse the charges since they shipped something other than what I ordered and will not responded to request for assistance.

12 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi Robert,
We’re very sorry for the trouble caused
We received your email at 12:10 PM (EST) on Tuesday, January 13, and due to a recent high volume of messages, it took us a bit longer than usual to respond—we typically need 1–2 business days to go through emails one by one.

Our team has already replied to you around 9:00 PM (EST) on January 14, and we’re currently verifying your order details. Please don’t worry—we’ll make sure to replace your mats with the correct ones once we confirm everything.

We truly apologize for the frustration, and thank you for your patience and understanding 🙏

—Witamats Team ❤️

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