ecommerceChris Reviews 268

Chris is a real pro, who knows his business like the back of his hand, has great contacts and relationships, and quite simply does what he says he will do, on time, on budget, and with unparalleled results.
Fantastic experience!

We had a number of complex Amazon listing challenges that were impacting our business, and EcommerceChris was able to step in and provide exactly the expertise we needed. Leah was outstanding to work with, knowledgeable, responsive, and extremely thorough. She quickly identified the root causes of our issues, clearly explained Amazon’s requirements, and guided us through the resolution process step by step. Her understanding of Amazon’s policies and systems is impressive, and her ability to navigate tricky listing and category restrictions made a real difference. Thanks to her efforts, our listings were restored and stabilized. Highly recommend EcommerceChris, and especially Leah, for anyone dealing with Amazon listing or compliance issues.

Chris and his team were terrific!
Within about 8 days they had the problem resolved. Chris definitely knows what he is doing. I had previously hired RB consulting who didn't make any progress on my Amazon account suspension in the 10 weeks I used them! Chris got me reinstated in 8 days!

Chris responded very quickly, he was on vacation and still took time to reach out to help with our case.

He was able to get the violation removed from our account in one attempt.

Our Amazon account was deactivated so we hired Chris to help us reinstate the account. Chris was very patient and responsive during our stressful time. Within 12 days our account was back online! Thanks Chris!

Chris is truly the guy you go to when all else fails. My Amazon account had been deactivated for nearly 30 days, and after multiple failed appeals I turned to him as my last option. Within just 5 days, he got my account reinstated. I honestly wish I had reached out to him sooner. From the very beginning, he was clear about the right approach to take, and he delivered exactly what he promised. Amazon is the only business I know well, and thanks to him, I feel like I’ve been given my life back. I mean every amazon seller will need Chris at some point.

THANK YOU CHRIS

Leah at eCommerce Chris saved our Amazon account! We had a tough product misclassification issue that caused our account to be deactivated and only Leah with eCommerce Chris could get the job done. We first tried working with a less expensive consultant, but it was just a waste of time and money. Leah was knowledgeable, resourceful and professional and accomplished our reinstatement in 1/3 the time we had tried other approaches.

Great experience ,very resourceful

I would 100% recommend Chris and his team! They saved my Amazon business after 3 weeks of no luck on my own. They are legit and so helpful!

We received a notification by Amazon regarding the potential suspesnsion of our seller account and our first appeal was rejected, but with Chris' help our second appeal solved the issue. Thanks!

They know what they are doing. Amazon has become a big bureaucracy, and they can help navigate the system .

The team at ECommerceChris is amazing. They were able to get a highly regulated ASIN of ours live on Amazon for sale when all other methods we previously used failed. Their follow-up and follow through is amazin. I would highly recommend their services.

After 2+ months of fighting Amazon on my own & with another agency, I engaged ecommercechris, specifically partnering with Leah, and had positive results in just over two weeks. Through multiple rejections without information, Leah continued to pivot strategies and target people until we had a resolution. I would highly recommend it if you're in an Amazon bind!

After my Amazon listing was suspended for over a month due to restricted keywords, I tried everything—Seller Support, Account Health, escalations, flat file uploads—you name it. But nothing worked, and I couldn’t even update the listing because it was already suspended.

Just when I was about to give up, I decided to give EcomChris a try. I had the pleasure of working with Leah, and it was the best decision I made. As soon as we implemented the changes she suggested, my listing was reinstated!

But it didn’t stop there. My inventory had also been incorrectly marked as "defective" due to the restriction issue, making it unsellable and at risk of disposal. Leah guided me through an escalation process that finally reached the right team, and thanks to her, my inventory was reclassified as sellable.

Leah went above and beyond—resolving not just the listing suspension but also saving thousands in inventory. I can’t recommend EcomChris enough for anyone facing ASIN restrictions. Thank you again, Leah!

Chris is definitely the guy you want on your side when it comes to working on any sort of Amazon appeal and having a light when caught in the Amazon darkness. Highly recommend!

They knew exactly what to do and got my Amazon listing reinstated quickly. Super professional, responsive, and effective. Highly recommend!

It took longer than we hoped but ultimately Chris and his team got our account reactivated again. I'm not sure it would have happened without their help. We struggled for several weeks trying to get our account reactivated before reaching out to ecommercChris. It took them just under 2 weeks. We are very happy to get back to selling!

Quick to action and got a result!
I thought I was at a complete dead end but Ecommerce Chris came to the rescue and solve our brand registry issue. Worth every cent.

I thought I would never sell on the Amazon Platform again. My account was suspended in May 2024. After several unsuccessful appeals and escalations, I reached out to Chris. After three months of generic responses from Amazon, Chris and Emily used their expertise to find another avenue to reach the Amazon Team. It was unbelievable. Chris and Emily worked hard to resolve my issue.
Thank you, Chris and Emily. I will forever be grateful to you guys.

Chris and Emily at ecommerceChris are very responsive and worked on our Amazon issue very efficiently. The problem we had was resolved quickly.