Eversure Reviews 593

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the politeness, knowledge, and professionalism of the staff. People highlight the attentiveness and helpfulness of the team, especially when adjustments or changes to policies are needed. Many reviewers specifically mentioned individual staff members by name, praising their efficiency and clarity in handling inquiries. Consumers are satisfied with the service provided, describing transactions as seamless and experiences as going like clockwork. The price is a point of contention, with some finding it competitive and cheaper than other providers, while others express concerns about unexpected price increases or automatic renewals without prior notification. Response times also vary, with some people receiving quick replies and prompt assistance, while others report delays and difficulties in getting the required paperwork or responses to their queries.

Based on these reviews

Rated 5 out of 5 stars

First contact by phone excellent. Ian was knowledgeable and was able to answer my questions and directed me to their policy wording and conditions. Having read through these I called back and Diego c... See more

Rated 5 out of 5 stars

The measure of an insurance company is decided when, and only when, it comes to handling your claim. We were unfortunate enough to have an accident in our hire vehicle and though it wasn't our fau... See more

Rated 5 out of 5 stars

My wife was having a day out with our daughter and grandchildren. My wife managed to puncture two nearside tyres while driving across Dartmore. After contacting Eversure and waited for a short time,... See more

Rated 5 out of 5 stars

Brilliant cover and company. We were in the unfortunate position of having to make a claim. Was very wary of how it would be handled though as it turned put, I had no need to be. Claims process wa... See more

Company replied

Rated 5 out of 5 stars

As long as all the "electronics" keep working all is well with the world,......but I would much rather talk to a real "Person" ....and I expect you save money by getting me to print out all the docum... See more

Company replied

Rated 5 out of 5 stars

I haven't had to claim yet, however, I have had to adjust my premium a few times due to me increasing the equipment I have. The team at Eversure have been super attentive and helpful. I get emai... See more

Rated 5 out of 5 stars

First of all great price for my caravan ins. When I recieved my documents online I asked for paper copies, which I recieved promptly. I then had a question about some more information which I needed a... See more

Rated 5 out of 5 stars

Just changed over to eversure from a different provider having had a renewal price almost twice the price of Eversure for the same level of cover. Dealt with Kayleigh on the telephone who was easy to... See more

Rated 5 out of 5 stars

I've had a bike insurance policy for a few years with this company. Recently I needed to amend my cover. I was able to do this by email and Chloe, the agent who dealt with my request made it very easy... See more

Rated 5 out of 5 stars

Price quoted and option to pay by direct debit. Agent was polite and thorough with no waffling and was concise in his explanation. Will be passing your details to a friend who is looking to insure her... See more

Rated 5 out of 5 stars

The most pleasant people I have spoken to on the telephone recently. Nothing was a problem, everything was explained to me, and when I needed to change some details on the policy, it was done with n... See more

Rated 5 out of 5 stars

Really good quote .I even got additional key and legal cover which still beat other quites that i had .Was happy to proceed immediately Diego was very clear and helpful. I did have option to have au... See more

Rated 1 out of 5 stars

not even worth 1*. A claim passed to companies "AXA then onto Sedgwick" asking the same questions time and time again . So far and still on going after about 6 weeks. I have spoken to 3 different... See more

Company replied

Rated 1 out of 5 stars

I bought Breakdown insurance with this company, gold standard, with inward travel. My certificate of insurance advises I get onward travel included. The battery failed in my EV (16 miles from home), &... See more

Company replied

Rated 5 out of 5 stars

Can only comment on application process but it was easy to apply. Had one query , but they called me to answer it and young man was helpful and polite.

Company replied

Rated 5 out of 5 stars

I have always had good service from the staff at eversure when insuring or changing details with my caravan cover. Good prices on providers etc. I would reccomend giving them a call to see what they... See more

Rated 5 out of 5 stars

I deleted the email with my static caravan policy on it by mistake without taking note of policy number or saving the email. I contacted the Eversure service desk and Hannah sorted everything out in... See more

Rated 1 out of 5 stars

They issues last years dates on my insurance certificate which they refused to admit despite evidence, their suppliers call centre told me my policy was inactive when it wasn't. Leave me with a £220 b... See more

Company replied

Rated 5 out of 5 stars

We needed to amend our caravan policy due to a house move and placing the caravan in storage. Beverly from customer services was extremely helpful and efficient and provided a full tick list of questi... See more

Rated 5 out of 5 stars

I have bicycle insurance with Eversure. I've needed to make a set of changes over the last 18 months (changing cover for sportives, cover abroad, extra bikes etc) and they have always responded very... See more

Rated 5 out of 5 stars

I bought this caravan insurance based on price and coverage. It was a very competitive price and dealing with the their representative Gave was a trouble free one, Gave was knowledgable and very help... See more

Rated 5 out of 5 stars

Eversure have been excellent regarding their communication with me; from the first contact to the last. They have consistently been prompt in their replies to my questions and requests, also clear, fr... See more

Rated 5 out of 5 stars

Recommend by Money Supermarket and I research reviews before buying. So I felt confident that they were the right insurance cover for us. Far cheaper than all the other quotes we received. Thanks Eve... See more

Rated 5 out of 5 stars

Site was really easy to obtain quote. Really clear about levels of cover and charges and best prices and lowest excess. GABE was really friendly and helpful processing my purchase and issuing docum... See more

Rated 1 out of 5 stars

WILL NEVER USE AGAIN. Insured my bicycle July ‘24. It was stolen Nov ‘24. Eversure wouldn’t pay out as I couldn’t prove appropriate lock used. Eventually I accepted this BUT when Eversure tried to au... See more

Company replied

Rated 5 out of 5 stars

Wanted to change insurance policy. Unable to change under existing insurer. Contacted me back within minutes with alternative provider. Gentleman very helpful, explained new policy clearly and concise... See more

Rated 1 out of 5 stars

Bought excess cover via MoneySavingExpert link, received an email with a blank reference no. saying that documents would arrive within minutes. Nothing has arrived, so am without cover, and no ref... See more

Company replied

Rated 1 out of 5 stars

sent online contact form to cancel my breakdown cover- no reply at all tried using the online chat- nobody answered they do not have phone number to ring and i have not talked to anyone for week... See more

Company replied

Rated 5 out of 5 stars

Eversure provided me with good value and comprehensive cycling cover and as soon as I sent emails with queries, both Scarlett and Kayleigh were able to deal with the matter courteously and profession... See more

Rated 1 out of 5 stars

Claim denied for reasons that made no sense. Underwriter takes weeks to respond to emails, each time, and the last one has gone 8 weeks with no response. Escalating to the ombudsman. Don't buy insu... See more

Company replied

Rated 4 out of 5 stars

I have just renewed my e-bike insurance with Eversure. I found them on a comparison website. Their price was fantastic and the cover/benefits matched exactly what I had with the old insurer. Th... See more

Rated 5 out of 5 stars

It was so easy to sort out a new quotation for my camera insurance renewal and the agent I spoke to was very helpful with any questions I had. They sorted the renewal over the phone and the cover sta... See more

Rated 1 out of 5 stars

As many others have said previously,avoid this company for excess car insurance. I had no email notification of automatic renewal,just that the money had been taken from my account. The only way to co... See more

Company replied

Rated 2 out of 5 stars

Eversure used to be so good. I have used them many times in the past. However it’s now so difficult to make changes or cancel their sneaky auto renewals that I won’t use them ever again. 6 attempts no... See more

Company replied

Rated 5 out of 5 stars

Dealt with Charli, Was a smooth process, she was kind and polite and was able to deal with my policy change quick and affective. That's why I believe Eversure is the best company for Photography... See more

Rated 2 out of 5 stars

Why would anyone insure a caravan for £11,000 when they have just paid £14,000 for it ??? Make sure you check the figures before submitting the insurance form with this lot. The underwriter was M... See more

Company replied

Rated 1 out of 5 stars

Got a policy for breakdown coverage and eu insurance. When I got an email that policy will renew automatically when it runs out. I wanted to contact them to not auto renew my policy for the la... See more

Company replied

Rated 1 out of 5 stars

Needed to make a change to my renewal and get no help from Live Chat. Only wanted 1 person removing from the policy, but have to do the online contact form and then wait. Outcome is start a new policy... See more

Company replied

Rated 5 out of 5 stars

Hello. Eversure were brilliant & very competitive, Excellent & quick service & thank you too Charli & the team. Regards. Jeff Ball.

Rated 5 out of 5 stars

Lovely personal service. My Insurance was explained fully, not rushed. Was patient with my questions. A nice experience in comparison with some other companies I had spoken to. And £100 cheaper th... See more

Rated 5 out of 5 stars

The staff member Kayleigh very helpful and quick to resolve my enquiry and the cost implications below what i expected so pleasantly surprised. Used Eversure for many years and always had good service... See more

Rated 1 out of 5 stars

I require a certificate of insurance....a document which is referred to in the paperwork that accompanied the policy ....but not actually sent nor received. I filled in the contact form and requested... See more

Company replied

Rated 5 out of 5 stars

It was so easy as I didn't have to list individual items with a value <£2000 and it was cheaper than other specialist camera insurers. What's not to like?

Rated 3 out of 5 stars

completed your form for a quote.No response. Hastened- received e-mail saying reply in 48 hours. No reply received - hastened again similar response. Eventually had to telephone to get the necessary q... See more

Rated 5 out of 5 stars

Following the passing of my father I made contact with Eversure Customer Services to cancel his insurance. Hannah in Eversure Customer Services carried out my request with efficiency and even follow... See more

Rated 1 out of 5 stars

I have a break down cover with them. They just take money out of account without telling you how much your renewal price is. When you ring them they are not interested in cancelling the policy as this... See more

Company replied

Rated 5 out of 5 stars

Caravan moved into secure storage. Eversure informed by email. Policy changed and small refund made. Quick and efficient


Company details

  1. #211 of 230 best companies in Insurance agency
  2. #13 of 13 best companies in Caravan and Motorhome Insurance Company
  3. #10 of 11 best companies in Cycle Insurance Company
  4. #157 of 165 best companies in Insurance broker
  5. #113 of 126 best companies in Insurance company

Contact info

4.1

Great

TrustScore 4 out of 5

593 reviews

5-star
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Rated 5 out of 5 stars

simple easy application

simple easy application, 5 stars

10 February 2026
Eversure logo

Reply from Eversure

Hi John,

We're happy to hear that purchasing insurance from Eversure was simple and easy for you. Thank you for your positive feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

Read lots of good reviews

Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure.

The process was really easy & straightforward, really competitive quote, hopefully I will never have to claim, but nice to know everything is covered just in case.

10 February 2026
Eversure logo

Reply from Eversure

Hi Matt,

We appreciate you choosing us for your photography equipment insurance. We're happy the process was easy and the quote competitive. It's great to know you feel secure with your coverage. Thanks for the positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Good System, competitive pricing.

Our bikes are not “standard” but your system allowed us to include unusual makes and models, all at a very reasonable price.

10 February 2026
Eversure logo

Reply from Eversure

Hi,

We're happy to hear that our system accommodated your unique bikes at a reasonable price. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy and straightforward

Easy and straightforward

10 February 2026
Eversure logo

Reply from Eversure

Hi Di,

We're glad to hear that you found the Eversure website to be easy and straightforward to use.

Kind regards,

Anna

Rated 5 out of 5 stars

Great insurer

A great company for camera insurance. Reasonable premiums and good service if you make a claim.

9 February 2026
Eversure logo

Reply from Eversure

Hi Michael,

We're happy to hear that you had a positive experience with our camera insurance and claims service. Thank you for your feedback and for choosing us.

Kind regards,

Anna

Rated 5 out of 5 stars

easy and friendly

9 February 2026
Eversure logo

Reply from Eversure

Hi Norman,

We're so happy to hear that you find Eversure easy and friendly to use.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use and a good price for…

Easy to use and a good price for comprehensive cover

9 February 2026
Eversure logo

Reply from Eversure

Hi Michelle,

We're happy to hear that our comprehensive cover is easy to use and offered at a good price. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to understand and navigate cycle…

Easy to understand and navigate cycle insurance policy at a competitive price, I rang the helpline with a couple of queries and it was dealt with easily, many thanks.

9 February 2026
Unprompted review
Eversure logo

Reply from Eversure

Hi,

We're happy to hear that our cycle insurance policy was easy to understand and competitively priced. We're also glad our helpline was helpful and addressed your queries easily. Many thanks for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy online service

I have used Eversure for the last two years for my caravan insurance and found the online process very easy to oversee.

8 February 2026
Eversure logo

Reply from Eversure

Hi Millie,

We're happy to hear that you found our online process easy to use for your caravan insurance over the last two years. Thank you for sharing your positive experience!

Kind regards,

Anna

Rated 5 out of 5 stars

Very good cover for my electric bike

Very good cover for my electric bike, the only problem with companies, they hope you forget about payment on repeat. This is a not required when people are watching the pennies.

31 January 2026
Eversure logo

Reply from Eversure

Hi,

We're happy you like the e-bike cover! You're able to turn auto-renewal off at any time by filling in our contact form found at https://www.eversure.com/contact.aspx. Thanks for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

All went smoothly

All went smoothly. Jack on the online chat was very helpful.
Entering the date of review is weird. Only if you miss it out and try and move on--it then shows the format, in a strange way????

6 February 2026
Eversure logo

Reply from Eversure

Hi,

We're glad you found the online chat helpful! We appreciate your feedback regarding the date entry. Thanks for your review.

Kind regards,

Anna

Rated 4 out of 5 stars

Easy enough to follow the process for…

Easy enough to follow the process for getting the quote. Most details and aspects of cover clear - but should be made more obvious if the usage selected makes a difference to the premium or not. Could do with an option to de-select automatic revewal.

7 February 2026
Eversure logo

Reply from Eversure

Hi,

We appreciate you sharing your feedback. We're happy to hear that the quote process was easy to follow. Thank you for your feedback regarding the usage selected and automatic renewal.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to do policy

Easy to do
Suited all of my requirements

6 February 2026
Eversure logo

Reply from Eversure

Hi Andrew,

We're happy to hear that our product was easy to use and suited your needs. Thank you for your positive feedback; it means a lot to us.

Kind regards,

Anna

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