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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the reliable service provided by the platform, highlighting the friendly and helpful nature of the staff. Consumers also mention fast turnaround times and sellers' willingness to assist with questions, contributing to a smooth and dependable process. People have reported positive experiences with specific sellers, who are dedicated and trustworthy. However, some reviewers report issues related to response times and customer service. Some users express frustration with delays and a lack of effective support, with some describing the customer service as terrible. A few reviewers also mention negative experiences with products, such as non-functional software codes or issues with accounts being recovered after purchase. Therefore, consumers should proceed with caution and carefully check seller reviews before making a purchase.

Based on these reviews

Rated 4 out of 5 stars

Reliable service and quick delivery Great experience overall. Many sellers deliver very fast (as described), and the site is trustworthy. I’ve never had a problem with payments or refunds; if somethin... See more

Company replied

Rated 4 out of 5 stars

In general a site i've used to buy wow gold for ~20 times, it's legit and works, sometimes the sellers are clowns, but g2g has customer's back. However, do not use your card as payment method, opt for... See more

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Rated 4 out of 5 stars

Only reason this isn't a 5-star is because of the initial wait. The time difference between the buyer / seller must be taken into account. Not sure if you can expect an "immediate" response / turn aro... See more

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Rated 5 out of 5 stars

Deliveries have been made exact and mostly on time , the few that weren't were rectified very quickly. Only gripe is the delivery times and when they go offline they leave their offers open so u coul... See more

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Rated 5 out of 5 stars

Simply the best seller on the platform, goes along with everything. Twice the internet went down, I died in a dungeon, no problem, and immediately found and completed a new group at my request. Always... See more

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Rated 5 out of 5 stars

Recently I had an issue with a seller who said their team would activate something for me but never did. I contacted support and they handled the situation quickly and professionally. Thank you to... See more

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Rated 5 out of 5 stars

At first, I was skeptical (like anyone would be), but I asked questions and they answered everything instantly. 💯 Professional ⚡ Fast turnaround 🎯 Exactly what they promised They completed... See more

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Rated 1 out of 5 stars

No custoumer support,every steam account gets pulled back after one month.G2G needs very important updates about how sellers are stealing accounts,and money back support.I am in a case with an steam a... See more

Rated 5 out of 5 stars

Very safe and quality feedback from the seller and unreal communication, if there was anything you needed to ask, or check up on, you'd have an answer within 5 minutes max! very friendly and willing... See more

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Rated 5 out of 5 stars

Delivery was a little later than expected/described, but still under 24 hours. Could be many factors like sleeping or eating lunch and dinner so not really complaining, was way easier and smoother tha... See more

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Rated 5 out of 5 stars

I used G2G to purchase a Coursera gift card from a third-party vendor and I’m very satisfied with the experience. The platform was easy to navigate, payment was secure, and the delivery was extremely... See more

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Rated 5 out of 5 stars

I barely leave Reviews but this team ALWAYS delivers on Point without any Issues. Very reliable and friendly Team. Never had any problems when I bought and I bought often. Definetely recommend it!!

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Rated 5 out of 5 stars

I’ve had a really good experience using G2G so far. All the sellers I’ve encountered and bought from were friendly, helpful, and available to reply within a short period of time, which made the whol... See more

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Rated 5 out of 5 stars

This seller is hands down the best gta booster. Extremely fast service, great pricing, unmatched communication, he just does not have any downsides. It's my second time ordering and he never fails to... See more

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Rated 5 out of 5 stars

I had a terrible experience with G2G. If a seller scams you by not delivering the item or the 1 year premium account is disabled after a couple of months, G2G doesn’t refund your money. That’s rig... See more

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Rated 5 out of 5 stars

Excellent service, excellent webpage, I do everything on a mobile phone with no problem if I’m away from desktop. I would say order verification from g2g is anywhere from 15-30mins but after the order... See more

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Rated 5 out of 5 stars

One of the best sites out there honestly, it's incredibly easy to browse and find exactly what you're looking for. The sellers are passionate about what they do, and some go above and beyond to ensure... See more

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Rated 1 out of 5 stars

First and last time using G2G. Tried buying a virus software code, didn’t work, bought another one, didn’t work. Ended up buying one directly through the supplier and worked perfectly. Straight away r... See more

Company replied

Rated 1 out of 5 stars

I’ve had a terrible experience with G2G. First off, their website is insanely slow—sometimes it takes up to 10 seconds just for a simple page to load, which is incredibly frustrating. As a seller, thi... See more

Company replied

Rated 1 out of 5 stars

Do yourself a favor and don’t buy Apex accounts from G2G. I was scammed. I bought two “ranked-ready” accounts, and both were taken back after purchase. Seller: GreekGirlbby Gav... See more

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Rated 1 out of 5 stars

Their "48-hour dispute window" is a scam mechanic. Sellers stall endlessly, dispatch fabricated "delivery proof," then vow they fulfilled the order. A full week later? No product arrives. Moderato... See more

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Rated 1 out of 5 stars

Dear everyone who has used G2G, If you have been scammed on G2G, please contact PayPal immediately. Send PayPal your proof, especially: Screenshots of the chat log/conversation with the selle... See more

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Rated 1 out of 5 stars

I lost access to the Valorant account I purchased. The account appears to have been taken back or stolen. I also spent 24€ on this account, and I can provide screenshots as proof. I reque... See more

Rated 1 out of 5 stars

Way too many scams! The moderation team is not effective! Every time you buy products, whether it's Netflix, ChatGPT, Discord, or any other account, the seller always ends up withdrawing the account b... See more

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Rated 1 out of 5 stars

G2G really fell off. I tryied getting some adopt me pets for my girlfriend. Bought them around 5 times since everytime i got them the seller told me i had to wait since theyr out of stock or the pet... See more

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Rated 1 out of 5 stars

Bought a CS2 account that was premier ready. Changed password and email adress. Seller took back the account. Site wouldn’t refund me because the order had exceeded the insurance period and is no... See more

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Rated 1 out of 5 stars

I recently bought 225 Blue Gem Locks, on growtopia from G2G website, buyer delivered the Blue Gem Locks (BGLS) in one go, meaning game moderators could see that it got delivered, in so i got suspended... See more

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Rated 2 out of 5 stars

The service from sellers has been good in my experience however G2G recently started asking for selfie verification to place orders. For numerous reasons I do not trust my personal information being... See more

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Rated 1 out of 5 stars

TICKET #5060729 - FINAL 24 HOUR NOTICE $361 USD Bitcoin refund owed 5+ days no response BLOCKCHAIN ALREADY CONFIRMED PAYMENT i have the HASH Order no. 1768767844598OT7A Placed... See more

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Rated 1 out of 5 stars

⚠️ Be careful with $1 Xbox Game Pass accounts. These are usually shared accounts sold to many people at the same time. When multiple users play simultaneously, Microsoft kicks players out of games... See more

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Rated 1 out of 5 stars

I attempted to purchase a product using Rapid Transfer, and the money was deducted from my bank account. I have proof of the transaction in my bank statement, but the product was never delivered. I... See more

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Rated 1 out of 5 stars

Hello, Worst customer service you can see indeed! G2g Site did Suspend to my account and i don't have access to see my money there and they refused to help me to unlock my account, also they are alwa... See more

Company replied

Rated 1 out of 5 stars

Well, I bought an Sonic Adventure 2 Key off G2G, everything went well, when I tried to redeem the key. It was discovered it was an DLC key, which meant I could only use it when I own the base game (Wh... See more

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Rated 1 out of 5 stars

Level 90 buyer (>10K USD in purchases) I've seen g2g decline over the years they now openly support scam sellers who will reclaim accounts and refuse to work with you. You cannot even access the manag... See more

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Rated 1 out of 5 stars

HORRIBLE site. No decent support, they demand a bunch of documents, then ban you for trying to insist on sending documents. They made me spend almost an hour trying to take photos and provide proof fo... See more

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Rated 1 out of 5 stars

Poor experience. Poor customer service. Vendor lied and did not supply what was advertised. Provided proof, and G2G offered me a $5 credit to their store. Had to get my bank involved. G2G is dishonest... See more

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Rated 1 out of 5 stars

I am extremely disappointed with G2G’s "GamerProtect." After buying Throne and Liberty coins, the game hit me with a negative balance penalty for "suspicious trade"—a known developer action against... See more

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Rated 2 out of 5 stars

If I receive an item (account) but it’s of poor quality, the shipment is automatically confirmed. At that point, all I can do is leave a negative review, and that’s it. The refund process is extremely... See more

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Rated 1 out of 5 stars

I’m disappointed by the service of some sellers, they need to be more responsible for their jobs. Bad response time, bad delivery time, only thing that’s good, its their reviews (in my opinion they’re... See more

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Rated 1 out of 5 stars

Seller is ALWAYS online and ghosting my messages despite I was kindly asking, not getting response for a day is super disrespectful and whenever I submit a ticket to G2G it's getting closed in a s... See more

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Rated 1 out of 5 stars

Do not buy in here if you don't want to risk getting scammed you will meet very cool people selling legitimate services items and all kind of stuff but also shit ton of scammers looping the g2g rules... See more

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Rated 2 out of 5 stars

sellers are only for money not for value. recently i buy netflx account from seller "victw". they delivery working netflx account. account works when delivery. when i marks as delivered after 1 hour s... See more

Company replied

Rated 2 out of 5 stars

Hi, I recently completed an order on G2G. The buyer has confirmed receipt, and I have uploaded the delivery proof. However, the payment is still showing as floating, and the order is not appearing... See more

Company replied

Rated 1 out of 5 stars

Like the OOF user said DO NOT BUY FROM SELLER "ISNT". This seller is running a calculated account recycling scam. I purchased two "Full Access" Minecraft accounts on Dec 9nd, 2025. Ex... See more

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Rated 1 out of 5 stars

G2G SAW MY PAYMENT AND DENIED , BECAUSE BITCOIN PAYMENT DOESNT HAVE A BUYER PROTECTION- I NEED MY REFUND SCAMMERS I THINK WE NEED A CLASS ACTION TO FBI TO INVESTIGATE- MAYBE THE SI... See more

Company replied

Rated 2 out of 5 stars

G2G contains sellers who sell STOLEN Minecraft accounts. What this means is that if you decide to buy an account, it could dissapear at any moment, due to the original seller gaining back access. Be... See more

Company replied


Company details

  1. Gaming services

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

54K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

he is a very fast very responsive…

he is a very fast very responsive seller and even made a deal with me in messages because i only wanted i fex guns but he only had listed bulk but he quickly gave me a custom order very nice and fast

11 February 2026
Unprompted review
G2G logo

Reply from G2G

We're overjoyed by your satisfaction and support. Your feedback is a source of inspiration for us.

Rated 1 out of 5 stars

i didnt get my order

i didnt get my order and he just confirmed it never trade with this guy ok

11 February 2026
Unprompted review
G2G logo

Reply from G2G

Hello Coul Hlib,

We apologize for the inconvenience regarding your order. To ensure your transaction is protected and to investigate the delivery status, please provide your Order ID. We would like to review the interaction and assist you in reaching a resolution.

Rated 1 out of 5 stars

I was a seller on G2G for several years…

I was a seller on G2G for several years under the store name “Gamerxpro.” Recently, my account was permanently suspended for allegedly soliciting private or offsite deals.

I respectfully deny this allegation. At no point did I confirm or complete any transaction outside the G2G platform. In fact, I clearly stated in chat that transactions should be conducted through G2G.

Despite multiple requests, I was never shown the exact message that supposedly violated their policy. The responses I received repeatedly stated that the decision was final and no further clarification would be provided.

While I appreciate that platforms must enforce rules to maintain marketplace safety, I believe transparency is equally important. If a seller is permanently banned, they should be provided with clear and specific evidence of the violation.

I was allowed to withdraw my remaining balance, which I appreciate. However, the permanent suspension without detailed explanation has been disappointing after years of activity on the platform.

I hope G2G considers improving communication and transparency in enforcement decisions.

11 February 2026
Unprompted review
G2G logo

Reply from G2G

Hello Sajid Sultan,

We appreciate your patience and the detailed feedback regarding your account suspension. Maintaining a secure environment requires strict adherence to our safety protocols. To allow us to conduct a thorough review of your case findings, please provide your registered email address or a ticket number. Your input is vital in helping us maintain our marketplace standards.

Rated 5 out of 5 stars

Great Job!

They did a great job, Good price and fast delivery! TY, this is my 3rd time buying and will be back!

11 February 2026
Unprompted review
G2G logo

Reply from G2G

We're excited to have customers like you. Your positive feedback is a great encouragement.

Rated 5 out of 5 stars

Excellent service!

Excellent service and very kind! Would buy from them again!

11 February 2026
Unprompted review
G2G logo

Reply from G2G

We're thrilled by your satisfaction. Your feedback fuels our passion for excellence.

Rated 1 out of 5 stars

shit response times when order placed…

shit response times when order placed if they don't have stock, they ignore you until they do, don't place order. The people of G2G just use AI as a response mechanism, whole thing is shite

11 February 2026
Unprompted review
G2G logo

Reply from G2G

Hello Elgarr Dobbi,

We understand your frustration regarding response times and stock availability. Our goal is to provide a smooth experience for all users. To help us investigate the specific seller's conduct and improve our service, please provide the Order ID associated with this experience. We appreciate your feedback as we work to refine our platform.

Rated 5 out of 5 stars

Fast, Legit, and Hassle-Free – Highly Recommend G2G!

Just purchased a Windows key from G2G and I'm really impressed. The service was lightning fast I got the key delivered to my email almost immediately after payment. It activated smoothly on my PC with no trouble at all. The seller was reliable, the platform feels trustworthy, and the prices are very competitive. If you're hesitant about buying digital keys online, G2G made it a positive and stress-free experience. 10/10, will use again!

11 February 2026
Unprompted review
G2G logo

Reply from G2G

We're thrilled by your satisfaction. Your feedback fuels our passion for excellence.

Rated 2 out of 5 stars

Multiple Violations”? Show Me the Evidence.

G2G replied to my review claiming “multiple instances of non-compliance” — but still refuses to specify what these violations actually are.
Let me be clear about my account history:
∙ Violation #1 (2023, Items Category): I listed Valorant codes in Items because G2G didn’t have a Gift Card section at the time. Tracy Chen personally reviewed my case (Ticket #2484214), understood the situation, and gave me a second chance. I kept my promise for 3 years with zero issues.
∙ Violation #2 (2025, Manual Top-Up): A customer refused login credentials and begged for a code. My trainee sent one to satisfy him. Customer redeemed it, then lied and reported “Not Received.” I provided Xbox API proof. I accepted the refund loss.
That’s it. Two incidents in 3 years across DIFFERENT categories. Both caused by dishonest buyers, not malicious intent.
Questions G2G still won’t answer:
1. Where are these “multiple violations”? I count TWO in THREE YEARS — both involving buyers who lied.
2. Your Manual Top-Up Policy (Nov 2025) says credit card payments = suspension. Where does it say gift card codes = permanent ban? I’ve never used a credit card.
3. Why was a Final Warning issued at 8:42 AM on January 12, then changed to Permanent Ban at 9:08 AM? What happened in those 26 minutes?
4. I reported 9 sellers using credit cards with video proof (Ticket #5030618). All 9 are still active. Why am I banned for something NOT in your policy while actual violators sell freely?
What G2G is holding:
∙ $6,000+ frozen for 6 months
∙ Paid inventory I can’t access
∙ 3 years of my life building on this platform
My offer still stands:
I will accept any conditions — extended fund hold, probation, monitoring, anything. I am not a threat to your marketplace. I helped BUILD it. I reported bad sellers. I followed the rules.
Two mistakes in 3 years — both involving dishonest buyers — should not end a career.
G2G, please reach out to me via email. You know this isn’t fair. One real human review is all I’m asking for.
User ID: 136930 | Level 120 | 3+ Years |

19 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST!

Set up an account to make a purchase for game currency. Thankfully I messaged the seller before purchase, asking how I would receive the currency, eg redeem code to email etc..
Their answer : give me your Microsoft account username and password and I'll do it for you.
Play safe and stay away from g2g!

11 February 2026
Unprompted review
G2G logo

Reply from G2G

Hello christine thomas,

Thank you for bringing this security concern to our attention. Protecting your account information is paramount, and we encourage users to stay within our secure platform protocols. To help us take appropriate action, please provide the seller's name or the specific listing you were inquiring about. Your vigilance helps us keep the marketplace safe for everyone.

Rated 1 out of 5 stars

No Support, Easy to Get Scammed

These people let scammers scam on their platform. I’m new to PSN and I purchased my first gift card from G2G around 3 to 4 days ago. I got a $100 card for $68, which already sounded too good to be true. The seller didn’t have any good or bad ratings at that moment, but I trusted their protection policies and thought they would be there for me in case something went wrong.

I received the key instantly and it was a 13-digit code. I spent almost $70 on this. As you know, the PlayStation Store only accepts 12 characters. So I reported it immediately and the seller issued another code within a couple of hours. Then he kept asking me to confirm that the order was received so he could “activate” the code.

That itself is a scam, because there is no connection between a gift card seller and activation. Also, G2G clearly says not to confirm the order without trying the card and verifying it. I kept messaging him, and he kept forcing me to complete the order so the money would be released to him. I haven’t even viewed the code yet, because I already know it’s not going to work.

Meanwhile, I saw that three other people got scammed by him too. They mentioned the exact same story. Then the seller added three fake reviews, probably by creating fake profiles and completing dummy orders, so now he has 50% good and 50% bad ratings.

I sent a support email to G2G at the same time, and it created a ticket (#5114683). From that moment, it has been 3 working days with no reply. Since it passed 3 days, they released the money to that scammer a few hours ago and marked the order as completed.

They had 3 working days to check my issue. They can clearly see what is going on because all the chat is on their platform. All the red flags are there. I even attached screenshots. They can refer to other user reviews that happened on the same day. I’m sure they received complaints from them too. They can see that I haven’t even viewed the code. If I view the code, it gets marked as viewed. So there is no issue with refunding at all.

They had 3 days, but they didn’t care. The only option to contact them is via email, which goes to the ticket system. No live chat or any other method. I even messaged them on social media with my ticket ID, and still no response.

So if you wish to get scammed, this is your company.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

8 February 2026
Unprompted review
G2G logo

Reply from G2G

Your feedback is a great source of motivation for our team. We appreciate your support.

Rated 5 out of 5 stars

Safety here

The best and most reliable and secure website; I recommend everyone use it.

11 February 2026
Unprompted review
G2G logo

Reply from G2G

Your positive feedback brightened our day! We're dedicated to making your experience even better next time.

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