James J. Fox Cigars Reviews 499

I bought cigars and accessories as a gift for a Client - once received, my Client enthused as to the stunning gift packaging and the care taken. Brilliant service post placing the order as I neede... See more

Easy to select and order. Good communication throughout and delivered expertly wrapped and on time. We knewJames J. Fox by its reputation and could be absolutely certain that the cigars were genuine... See more

The best selection of cigars iv seen in the world, outside cuba possibly. The staff is excellent. I will mention Ciro, who has helped me purchase almost 100 cigars over the past 3 months. He even coor... See more

My order was processed and delivered next day in the NE of Scotland. There was an issue with the order due to a descriptive error on the website. This was quickly resolved to an amicable outcome and... See more

The single cigar was bought as an engagement gift for my Godson (let's hope his fiancee appreciates it). Choosing and paying for the cigar was relatively straightforward using the JJ Fox website and... See more

Excellent service from start to finish. Highly recommend. Friendly helpful staff (especially Nic and Keira) Bought online with assistance from staff and delivered next day. Thank you and best wishe... See more

This is the second time I have shopped with James J Fox cigars and as last time the experience was very good. I appreciated the description of the cigars as I am buying blind. The description enabled... See more

Beautiful product delivered safely and on time. Very good mild yet satisfying cigars Extremely well packaged Top marks thank you

My order was a minimal one but received the same courtesy from the company. I ordered a single cigar for a stocking filler for my son. The one i ordered was not available so they offered to replace wi... See more

Been looking for a cheap cigar punch as I never used one before, ordered ang within two hours it was dispatched and arrived the very next day. Have yet to use it in action but I don't think for a mome... See more

Arrived on time and well packaged. Cannot say how the cigars have travelled as they are a Christmas present for my Brother-in-Law who is a bit of a cigar connoisseur so hopefully all will be to his sa... See more

Easy to order. Immediate response when Post Office delayed the delivery risking missing Christmas. It is when things go wrong that you establish the effectiveness of a company's processes. Well do... See more

Good selection of samplers at reasonable prices. Online purchase process very simple and the cigars arrived just two days later in Northern Ireland. I had two very happy chaps enjoying a cigar this ev... See more

Great items. Order made online arrived swiftly and very well packaged. Definitely would recommend to do business with again.

Item was not delivered for many days beyond a reasonable time frame. Royal Mail failed to deliver and provided almost no coherent communications about the matter. Exceptionally poor considering the br... See more

Easy to use website, I could find what I was looking for easily. There's a wide selection products which is great. I received my order very quickly, will definitely use them again.

Excellent across the board. An easy to navigate website and postage is always very prompt. As you’d expect from such an esteemed company, their products are outstanding.

I brought as a birthday gift, delivery was quick & efficient, really smart gift packaging for the product. Whilst choosing from a wide range of quality cigars & purchasing online was very straightfor... See more

Excellent professional service.Informative at all times, about order progress. Very good packaging too.Tobacco arrived promptly and in optimal condition. One of the few tobacconists left,still stock... See more

Update: After being contacted privately by a very kind manager named Keira everything got sorted out and delivered in a very short time. Thank you Keira, my partner and I really appreciated the eff... See more

The box of Montecristo Edmundo cigars which arrived this week were very dry. After spending nearly a thousand pounds its very disapointing to receive cigars in such a poor quality condition.

Excellent service as the cigars arrived only a few days after my order. They were well packaged and secure. I had asked for gift wrapping which was lovely and the included matches were a nice touch... See more

Prompt replies to any questions I had. Excellent Knowledge as regards all aspects of Cuban cigars. Totally professional from the start of my transition to the finish.

Excellent customer service Items ordered were out of stock but rang and offered a more expensive product at no extra charge. Very grateful.

Excellent company to deal with. Super helpful responses to a query when I couldn't find the item I was looking for. Excellent delivery and beautiful wrapping. Thank you very much. Gift was truly a... See more

The service of this over hundreds years cigar shop is great. Their high profession level and excellent service will make their business last for long.

Really prompt delivery & even had a really helpful call from a kind lady asking if I wanted my cigar sampler & Churchill cigar book wrapped together. Will continue to use JJ Fox. As an aside I bought... See more

Excellent customer service. Very welcoming and friendly staff. Vast array of cigars too. Spoilt for choice. Looking forward to my next visit.

Very happy with their website, great choice of products and the speed of the delivery was fantastic... The Cigar I chose was very nice indeed. I highly recommend James J Fox Cigars to all.

The online customer experiences at James J Fox Cigars was excellent as it was easy for me to find the cigars I wanted. The cigars I bought were of a very high standard.

I’ve been using James j fox for over twenty years,and I’ve never had any complaints with the service both online and in the shop itself 10/10 always.

I bought the Puro Prestige Havana Cigar Case in green ostrich leather for my husband as an anniversary gift. He was so thrilled with it. The item is well crafted and is a beautiful piece.

Great company to buy from, they were very helpful and quick with my order and would definitely buy from again.

Ordering was pretty easy and straightforward. Delivery was pretty quick and the cigarillos arrived in excellent condition, due no doubt to the fact that the parcel was labelled fragile. Well done!

Personal service from JJ Fox's staff is greatly appreciated. The popular item I wanted was out of stock, but they offered an alternative that was superior to my original choice, but at no extra cost.... See more

Top Class,seamless and very personable service from ordering to special arrangements to collect cigars.High class product coupled with high class service

Excellent online store. And I should mention the remarkable service at the physical stores (such as from Sam at the Selfridges store). My store of choice.

Excellent service, good quality, fair price. Will carry on ordering from these guys.

Great website with lots of information and suggestions , quick delivery and very well packaged. Always good stock .

This is by far the most professional and responsive online cigar shop I have encountered. All inquiries regarding products and logistics receive prompt replies, and the shipping is also extremely time... See more

The best and original cigar lounge and the world's best varieties of cigars. My place for cigars!!! The online order for cigars is first class.

Superb, easy to navigate website. Lots of product choice that’s all of the very best quality. Delivery is very quick and well packaged. Five stars across the board.

Ordering was very easy I did speak with the company regarding the order and they were extremely helpful and couldn’t have asked for such great service

Amazing selection and great advice followed by prompt delivery. What more could you want . Drew Miller

All the cigars are in a really good condition coupled with excellent service. The range of cigars on offer is superb

My selection of Cuban Cubans cigars went down really well with my friends circle - I would certainly buy again.

Royal Mail failed to deliver my order in the specified (paid-for) time. Ciara (if that's not the spelling, hope you know who I mean) of the web team was extremely helpful, sympathetic and unnecessaril... See more