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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers express widespread dissatisfaction, particularly concerning the platform's website, payment processes, and overall service. People report issues such as campaigns being frozen and requests for additional deposits, leading to frustration. Many reviewers feel that the products offered are not unique and sometimes resemble items from other marketplaces. Consumers report financial losses from campaigns and express concern over the lack of refunds for unfulfilled projects. Reviewers also feel that the company does not provide adequate support or accountability when projects fail, leading to a loss of trust in the platform.

Based on these reviews

Rated 1 out of 5 stars

I’m a creator and the experience is horrible absolutely horrible. They have no customer service to help me when setting up the account. My campaign went live as soon as I started getting paid they fro... See more

Rated 1 out of 5 stars

4 years since our substantial startup payment to Phantom Chess & still nothing delivered... They lead you along the garden path releasing updates occasionally saying they're improving this & that, the... See more

Rated 1 out of 5 stars

So you can get some good ideas on there but where the tech ones are concerned, don't bother. If anything you may get repackaged aliexpress items that are not unique but now it seems you are just fun... See more

Rated 1 out of 5 stars

Not only does kickstarter not protect investors but also they do nothing against fraudulent companies who create campaigns over and over. I’ve lost a lot of money on a few campaigns and that’s really... See more

Rated 2 out of 5 stars

I have never (yet) not received an item however shipping costs have become ridiculous. I am finding that generally the shipping doubles the cost. I purchased trekking poles for $80 and had to spend th... See more

Rated 1 out of 5 stars

Kickstarter has turned into a place of legalized piracy. Over the last year, I’ve lost money and received zero rewards from three different companies, including some “big name” ones. It’s absurd tha... See more

Rated 1 out of 5 stars

Generally I'm supportive of entrepreneurs and smart ideas. I'm a commercial scuba diver and backed the SeeAir project. It's a floating compressor. The Hong Kong company went radio silent to the 2003... See more

Rated 1 out of 5 stars

Reported a project for a blatantly dishonest claim / scam. The project ("Planto") claims to be a lamp "powered entirely by water (...) no batteries". Whereas in fact it has a battery in the ba... See more

Rated 1 out of 5 stars

In recent years, Kickstarter has turned into a safe haven for scammers. It is becoming increasingly rare for projects to actually follow through or offer refunds when things go wrong. It feels like... See more

Rated 1 out of 5 stars

I have attempted at least 4 different products on this legalized thievery platform. Only once did I actually receive a finished product. This is over several years of participation. Just hundreds of d... See more

Rated 1 out of 5 stars

Unfortunately Kickstarter are the biggest cowboys of them all on their own platform. They’re clearly aiding in people being robbed of their hard earned cash by happily taking their commission or for... See more

Rated 1 out of 5 stars

Sadly, I can't give lower than 1* otherwise I would. Purchased a police patrolman watch. However, i'm sure i'm not the only one caught out by the companies clever advertising. These watches are cheap,... See more

Rated 1 out of 5 stars

They're making money off your back without doing anything for it (except host a website that barely needs any upkeep). They do nothing about scammers. Since they're in the middle they could per... See more

Rated 2 out of 5 stars

I have had a couple of successful experiences with Kickstarter. However my last backing of a project with this company resulted in the creator disappearing with everybody's money. Kickstarter is holdi... See more

Rated 1 out of 5 stars

I have backed about 5 projects. Literally only 1 was successful and I received it. The rest shut down, failed, or disappeared without a trace. I'm not talking small projects. I'm talking projects that... See more

Rated 1 out of 5 stars

Please heed this warning…after good experiences with products received a few years ago, on the last 6 months I have not received two products…essentially scam artists taking money and not providing p... See more

Rated 1 out of 5 stars

Backed a board game called Fluffy Dragons, which went completely silent - even though the organiser has been actively backing other projects, they've just run off with our money. I understand that... See more

Rated 1 out of 5 stars

I love participating in new research and being able to have new things on the market. But I do not like being scammed. These creators make prototypes and give a short window of delivery. They take our... See more

Rated 1 out of 5 stars

A pirates nest of scammers and fraudsters. And Kickstarter loves it. They get lots of free money without lifting a finger! What's even better you ask? The scammers don't have to do anything to be paid... See more

Rated 1 out of 5 stars

I have backed a few projects on Kickstarter and had great experiences. That goodwill is now complete destroyed. Rue & Vervain's "Tigger Too" Pooh project is a complete scam. Months of delays and lam... See more

Rated 1 out of 5 stars

kickstarter has one mission and one mission only: to discourage and frustrate you as much as possible: it took me 10h to create a project there, after replying to a billion standard message... See more

Rated 1 out of 5 stars

Stay Clear of Kickstarter absolute scam. signed up and paid for a product. and ultimately lost all the money paid as the Kickstarter decided not to fulfil and customer service basically said tough luc... See more

Rated 1 out of 5 stars

Kickstarter has recently been lovingly referred to as Scamstarter. Why is this correct? NiteEase: Your Greatest Smart Bedside Partner for Living: scam. Tornado - Heat and perfume your home wit... See more

Rated 1 out of 5 stars

Centre for unfulfilled promises, absolutely no support for backers and mostly excuses and blame shifting. I have backed a few project in the spirit of early KS days, but few delivered, and contacting... See more

Rated 1 out of 5 stars

Worst company ever! They support scammers on their platform!! After 5 times informing a maker is scamming customers with real proof, they don’t take any action! Never by anything at them!!!

Rated 1 out of 5 stars

I was one of 989 backers in 2024 who supported a campaign and made a pledge of $199 + $30 postage on Kickstarter. Needless to say, the creator has ceased communication and no product was sent... See more

Rated 1 out of 5 stars

Do not trust this so called business KICKBOOSTER. There is no address, no UK phone number and no email address. If you raise a concerns via the website they wil not answer or address the issued rais... See more

Rated 1 out of 5 stars

Do not back anything on Kickstarter. They are a haven for liars, scammers and fraudsters. Kickstarter will not do a thing about it, just cookie-cutter emails that mean nothing, advising to 'contact... See more

Rated 1 out of 5 stars

I have now 6 backed projects in 2025 (4 HKD & 2 USD) that looks like is clearly fraud/scam. The only projects that wasn't fraud was respectable companies with existing products for sale on internet.... See more

Rated 1 out of 5 stars

Back in the day Kickstarter was a great place to support some real innovation and get yourself some nce tech. Recently it has become somewhere for scammers to promise what they want and take the mon... See more

Rated 1 out of 5 stars

You put your money in somethisng that had been nicely advertized, but with high risk of loosing it. The worst experience, when I decided to stop backing any project, was, when the respective start co... See more

Rated 1 out of 5 stars

Paid for something and now I wait and wait.. they said the delivery will be december and now suddenly it‘s „I don‘t know the date when the manufacturer is delivering it as he didn‘t respond but I... See more

Rated 1 out of 5 stars

Project made a clear promise of $30 shipping. Immediately after project completion, they took my $200 and said shipping would be $129. Also the product would be completely different from what was a... See more

Rated 1 out of 5 stars

I backed many project over the years, but I'm considering leaving Kickstarter. Scams are increasing and we backers have 0 support!! 2 weaks ago I tried to stop a creator to launch a new project becau... See more

Rated 1 out of 5 stars

Absolutely no due diligence on projects, no support for backers and they continue to support projects where the creators failed to fulfil previous campaigns. I backed a campaign seven years ago whi... See more

Rated 1 out of 5 stars

I backed a project for an egpu which was fully funded. It was not a cheap pledge, however shortly after collecting the money they reached out with an upgrade offer and to pay for postage. Having s... See more

Rated 1 out of 5 stars

Kickstarter is a total scam. I have supported a bunch of campaigns. At least 4 have been corrupt! Most recently the campaigned raised over 1000x their goal and what happened? Crickets. Messages t... See more

Rated 1 out of 5 stars

This has become a scammers platform, KS facilitates and protects scammers because they get a fee. They do not protect us backers at all, do not react to complaints, only comp. generated standard... See more

Rated 1 out of 5 stars

Not only do they ignore when the Creators break Kickstarters rules, Kickstarter even help them doing it, kickstarter even breaks their own rules. they didn't even bother to read the report abou... See more

Rated 1 out of 5 stars

I funded $1,000 for a computer monitor project by a company called JGF from Hong Kong. A total of $135,000 was funded by others like me. The so-called developer has not responded to any email. No... See more

Rated 1 out of 5 stars

It used to be good to support original ideas. My most recent support project took money for the project, and quite a large amount for shipping yet I am yet to receive anything. I raised concerns with... See more

Rated 1 out of 5 stars

joke of a company should not be allowed to operate. I lost £200 and they will not help you try and get it back. They just mess you around asking for more information they don’t investigate or look at... See more

Rated 1 out of 5 stars

I've never backed a project until this year. My husband has many times and has always loved it however, it seems that they do not care anymore about their rules and guidlines for sellers. I backed the... See more

Rated 1 out of 5 stars

I bought in @ $99 to purchase first run for a sun shade to keep my home's air conditioner cooler. I never received the shade, never received updates after the first one, and Kickstarter won't help - t... See more

Rated 1 out of 5 stars

Will never back another Kickstarter project again. They leave the Late Pledge button for Stellaris Infinite Legacy active even though the project is a scam with no rulebook and it's been 6 years since... See more

Rated 1 out of 5 stars

Wow! This Kickstarter thing is so rubbish I thought there will be some kind of minimum protection for the money we pay. I backed up the project for Elara robot and its been years but didn’t rec... See more


Company details

  1. Electronics & Technology

Written by the company

Kickstarter is a funding platform for artists, designers, filmmakers, musicians, journalists, inventors, explorers...


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I’m a creator and the experience is…

I’m a creator and the experience is horrible absolutely horrible. They have no customer service to help me when setting up the account. My campaign went live as soon as I started getting paid they froze it said I had to confirm my bank account. So I did. Now they told me after having issues all day I have to go make a deposit. This is like harassment. Ridiculous I can’t believe them. Constant issues if my campaign wasn’t uploaded already I’d use another platform. This is my second campaign the first one they kept all the money. Idk is it a scam seems like it…

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Kickstarter stole my money

I've backed a bunch of projects, and while some fail to deliver despite successful backing...that I don't mind.
That's life, some projects just fail when creators try to scale up production.

My problem with Kickstarter is their customer service (and their Pay Over Time option)

The last project I backed, I stupidly opted for the Pay Over Time option. When the backing period was over and it was time to make the first of 3 payments, it said there was an error with the payment, but I tried again, and it went through.

The second payment, it again said that it was an errored payment. I checked my bank statement and saw that payment had gone through successfully, so I contacted Kickstarter to let them know there was an issue with their system (that they successfully received my money, but it was showing up as errored).

The initial response came relatively quickly...my ticket got moved to different departments twice, then the communication stopped.

It has now been over a month since they have been "investigating" (2 months since my initial email) with zero follow up, and no responses to my request for updates.

Since then, my pledge has been wrongfully cancelled because of this falsely errored payment.

I would give their customer service a zero if I could

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother, it used to be ok but now it is a scammers paradise

So you can get some good ideas on there but where the tech ones are concerned, don't bother.
If anything you may get repackaged aliexpress items that are not unique but now it seems you are just funding scammers and kickstarter will do nothing at all to protect you.
If the project has legs then the creator should produce it and back their creation. If not, don't bother. It used to be a good way to create unique inventions. Gutted it has gone the way it has.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Just lost my time

I tried to launch there a page , for the real art gallery I m planning to open , I gathered only 10$ real and other donations were made by scammers and then they deleted it ….they try to cheat you on money there …..there are million of scammers , I just spent my time , I have no idea why this web exists

15 July 2025
Unprompted review
Rated 1 out of 5 stars

No support from Kickstarter when things go wrong

I used to have a very positive view of Kickstarter. I genuinely liked the idea of supporting new products and helping creators bring their ideas to life. Until recently, I believed it was a solid and trustworthy platform.

Unfortunately, my experience completely changed after I received a defective product from a project I backed. I repeatedly tried to contact the project creator through email and through Kickstarter’s own messaging system. Despite several attempts, I received absolutely no response.

I then contacted Kickstarter for support, providing clear proof that I had already tried to reach the creator multiple times. Their response was simply to tell me to contact the creator — something I had already done, and clearly explained. Kickstarter refused to take any responsibility or offer any meaningful help.

In short, once something goes wrong, you should not expect any real support from Kickstarter. They position themselves as just a “platform” and leave backers completely unprotected when creators disappear or ignore issues.

This was a very disappointing experience, especially given how much trust they ask users to place in their system. I would strongly advise others to keep this in mind before backing any project.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Kickstarter is where projects go to die

I have backed about 5 projects. Literally only 1 was successful and I received it. The rest shut down, failed, or disappeared without a trace. I'm not talking small projects. I'm talking projects that ranged from $50 to $2,000. The worst one was an automated lawn mower that I backed for $2,000, then the company just disappeared without a word. And you will NEVER get your money back for any failed project. Kickstarter has made sure to cover their butts and have you sign that you are risking losing everything by continuing. I would NEVER back another project. Most projects WILL fail.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Beware

In recent years, Kickstarter has turned into a safe haven for scammers. It is becoming increasingly rare for projects to actually follow through or offer refunds when things go wrong. It feels like the platform is simply profiting from robbing people – they take their fees and wash their hands of any responsibility.

Even when a creator blatantly violates Kickstarter's own rules and Terms of Service, the platform does absolutely nothing to protect the backers. It is frustrating to see a company facilitate theft while hiding behind the excuse that they are "just a platform." I can no longer recommend backing anything here.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Kickstarter Complicit in Fraud

Kickstarter is a great idea if you want to make up some story about some cool new gadget or project then get all the money by deception with zero recriminations, Kickstarter is complicit in fraud, it benefits from the funding yet has no oversight proceedures in place for those fraudsters that use its platform, 183 backers pledged $51,962 to help bring this project to life. or rather had their money stolen in a clever fraud UNLESS YOU CAN AFFORD TO LOSE THE MONEY STAY WELL AWAY

1 September 2025
Unprompted review
Rated 1 out of 5 stars

You wait and wait

Paid for something and now I wait and wait.. they said the delivery will be december and now suddenly it‘s „I don‘t know the date when the manufacturer is delivering it as he didn‘t respond but I try to give a time window soon“

I paid over 100€… the person seemed trustworthy but we see what happens..

I pledged on 3.November!

26 January 2026
Unprompted review
Rated 1 out of 5 stars

It would be appropriate for kickstarter…

It would be appropriate for kickstarter at least to refund their fee when a creator fails to deliver, to incentive kickstarter to do a better effort screening creators before allowing them to raise capital on their portal. Buying stuff on kickstarter is a risk, but it seems scammers also have free passage on kickstarter, which is a shame for genuine creators looking for crowd funding. Kickstarter should take their share of the loss for failing to prevent that. I advise both investors and creators to go somewhere else than kickstarter

24 July 2025
Unprompted review
Rated 1 out of 5 stars

I would give them a zero if I could

I would give them a zero if I could. Pretty close to 100% SCAM these days. Take your money… prove 11-12 updates and fade away… you’ll never see a product and when you contact both the owner and the Kickstarter platform… you’ll never hear zip back. Clearly the platform gets paid on the front end and has no interest in ensuring any credibility on the platform. The more criminals they let on.. the better for them. Do NOT Back!!!’

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Mostly A Scam

You have to pay up front and will supposedly be sent the item once it goes into production.

Some items went into production and I received them.

However, most of the items, though paid for, were never sent to me.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

True Scam

True Scam, never again! How it works? You pledge for some really amazing products, funds leave your account once time is up...that's where it start...you get hooked on backers offer, usually 40% of RRP ,then you patently wait , in some cases months...till they finish production and start shipping. When you get it- you are over the moon, it does everything they said and more! Kicker? Here it comes.... Check Amazon, and you find the product already there ! Cheaper than what you gave! Feeling like you been taken for an idiot, rightfully so!

4 January 2026
Unprompted review
Rated 1 out of 5 stars

I was one of 989 backers in 2024 who…

I was one of 989 backers in 2024 who supported a campaign and made a pledge of $199 + $30 postage on Kickstarter.

Needless to say, the creator has ceased communication and no product was sent

Kickstarter have not helped.

SCAM, SCAM, SCAM, SCAM!

FYI, the product from DONGYING was a touchscreen projector which is now advertised on Temu.

16 January 2025
Unprompted review
Rated 1 out of 5 stars

I love participating in new research…

I love participating in new research and being able to have new things on the market. But I do not like being scammed. These creators make prototypes and give a short window of delivery. They take our money and then all of a sudden we won't get it for 6 months. They know the windows have closed as far as a dispute so they drag it out as long as possible. I will not participate in one more kickstarter product, The brush it off to the creator when the creator did not collect our money Kickstarted did. I have three projects outstanding one that has not sent an update since September and these people think this is acceptable.

13 January 2026
Unprompted review

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