RentSpree Reviews 926

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its efficiency and ease of use in tenant screening, highlighting that it saves time and simplifies the rental application process for both agents and clients. Many commend the professional and patient staff, as well as the clear and easy-to-read reports. Consumers found the service to be a valuable addition to their resources, streamlining everything from applications to screening. People also appreciate the convenience of not having to worry about rent collection. Some users have pointed out areas for improvement, particularly regarding the website and app, where experiences seem to vary. A few reviewers mentioned glitches or difficulties in accessing applications on certain devices, while others found the platform confusing at first. Despite these issues, many are willing to use the services again, praising the thoroughness and comprehensive information provided.

Based on these reviews

Rated 5 out of 5 stars

Recommended by a friend of mine. Made a call, customer service walked me through the process step by step. Very professional and patient staff. From here on I would only use RentSpree. Thank you very... See more

Company replied

Rated 5 out of 5 stars

Wonderful service!!! This was our first time processing on RentSpree. The process was easy to understand. I represented owner and tenants processed everything with ease and accuracy. (No misse... See more

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Rated 5 out of 5 stars

Great experience with RentSpree. This was my first time using it as a screening tool, and I was pleasantly surprised by how simple and seamless the process was. The platform made tenant screening fast... See more

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Rated 5 out of 5 stars

I was able to get on to the site easily and check a family's credit, security and history for my client (Landlord) on the other end. He felt good enough with your results to bring these people in... See more

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Rated 5 out of 5 stars

This was super easy for my customer to apply for a lease rental. Rent Spree did the background and credit check within 24 hours. My customer was the first one to finish the application process and w... See more

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Rated 5 out of 5 stars

what made it great is that Peter Iskandar was a great super responsive agent. Not many agent respond promptly with the right answer and tools to be able to complete the transaction. Peter Iskandar t... See more

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Rated 5 out of 5 stars

I was trying run with another cheaper company when my potential tenant got stuck. Then try this and hey it work so now I switch to run with them for all potential tenants.

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Rated 5 out of 5 stars

I appreciate the convenience of not having to worry about rent collection. I always have funds that are deposited by tenant available in a timely manner. My hope is that I extended the monthly paymen... See more

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Rated 5 out of 5 stars

RentSpree has truly streamlined my rental process. From applications to screening, everything is efficient, easy to use, and well organized. It saves time for both me and my clients, making the entire... See more

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Rated 5 out of 5 stars

Super easy to get credit report. The ease of the ability to text the link so that the potential tenant can pay for the report just made the whole thing seamless. So glad that I found out about your... See more

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Rated 5 out of 5 stars

The application process was simple for the tenants and my landlord was able to get the results and make a decision in just a few minutes. Save yourself the hassle of paper or promulgated form applicat... See more

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Rated 5 out of 5 stars

www.007Dunn loves RentSpree for the speed in which tenants can complete their applications and keep anonymity. Having a neutral third party is essential in real estate transactions.

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Rated 3 out of 5 stars

I like this service but there are a few nuances that I've noticed about it that could be improved. The first is that when the RentSpree listing is listed on Zumper the description is cut off after a... See more

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Rated 5 out of 5 stars

Rent spree made the tenant screening process very easy for the landlord. The reporting was thorough and helped me find a great tenant. Highly recommend!

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Rated 5 out of 5 stars

Although the app seemed to pick up a different person than was intended, the company took the complaint seriously, contacted me, we talked it out and they solved the issue. I suppose it's going to hap... See more

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Rated 5 out of 5 stars

Customer service was excellent, I had an issue and the reps were quick to respond, very knowledgeable and extremely helpful. I would use them over and over again in the future!

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Rated 5 out of 5 stars

“It’s incredibly convenient and fast. As an agent, it’s extremely helpful — it really feels like my own personal assistant.”

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Rated 5 out of 5 stars

I really appreciated having all the info in one place, and being able to send it to my clients easily. It made qualifying tenants a breeze.

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Rated 1 out of 5 stars

Their process is glitchy at the TransUnion portion. No-one at the office can get me through this glitch on their site and I may lose the opportunity to rent a home because of this. At the same time, t... See more

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Rated 1 out of 5 stars

Waited 20 min before someone came on.. then she put me on hold for 30 min and then the phone dropped… and no one called me back… the worst experience I have ever had with Rentspree support.. I guess a... See more

Rated 3 out of 5 stars

I got one application back, but accessing it on my phone was difficult. Finally went to my iPad. Also sending the link to clients I could not do until I got back home.

Company replied

Rated 1 out of 5 stars

RentSpree’s tenant screening shouldn't be used for everyone. RentSpree does not clearly disclose upfront that it uses a renter-specific TransUnion score that differ dramatically from standard cons... See more

Company replied

Rated 5 out of 5 stars

I am very satisfied with the reports I receive, not just credit scores but also Eviction, employment and income verifications. This simplifies the process and saves me time.

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Rated 5 out of 5 stars

I love the fact that I was able to look at the application, credit, and background in one single report, and the best to be able to share/ download for the landlord.

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Rated 1 out of 5 stars

My client was not able to open the forms or data received. I am having to take time to download all the information to get it to her. This is definitely not a time saver.

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Rated 4 out of 5 stars

Seems like it works well by sending the files to the owners. The print however is small and difficult to read. i would like to be able to enlarge the printed pages so I can read it with ease.

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Rated 2 out of 5 stars

Very dissatisfied with this software. I was not aware that their "reference checks" involved automatically texting and emailing previous landlords and several previous employers--not just listed refer... See more

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Rated 5 out of 5 stars

Very thorough report covers everything. I was very pleased with all the details and information the application process provides. Excellent!

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Rated 5 out of 5 stars

Intuitive, easy to use, and makes things so much easier for all parties. I wish we had always had this from decades ago.

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Rated 5 out of 5 stars

The customer service was excellent. I encountered an issue, and the representatives responded quickly, demonstrating strong knowledge and providing extremely helpful solutions. I will gladly use their... See more

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Rated 5 out of 5 stars

First time user, was so simple to send to my clients, to receive the information needed and process it all

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Rated 5 out of 5 stars

Really easy for both me as the agent and for the client and tenant! Infomration was accurate and easy to understand!

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Rated 5 out of 5 stars

RS makes it an easy and fast process to have a prospective tenant reviewed.

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Rated 4 out of 5 stars

It can be confusing at the beginning. Downloading reports seems to take a long time.

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Rated 5 out of 5 stars

Easy to use, my clients and the tenants were satisfied with how quick and easy the process was.

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Rated 3 out of 5 stars

Confusing as you have to have open up documents in CRMLS and sometimes via personal account to get all verifications as they come in.

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Rated 2 out of 5 stars

I cannot navigate it. It is not showing me the completed apps that are in my email and when I try to view them I get locked out

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Rated 3 out of 5 stars

It was fast and easy to set up but I wish 2 things. One, that I could see a preview of what my tenant will see. And 2, I would have liked to have one lease send be included free or have a one time f... See more

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Rated 5 out of 5 stars

This site makes the renting application much easier and with no BS

Rated 5 out of 5 stars

The experience so far has been great and seamless! Love the platform.

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Rated 5 out of 5 stars

The program is wonderful to use. It took me a bit learn how to use it. But now I think I’m proficient.

Rated 3 out of 5 stars

My buyer was not able to reuse his application as the owner accepted another application. Other company's allow them to keep a copy?

Company replied

Rated 5 out of 5 stars

I liked how it checks the background, credit, job history. Very easy and very thorough

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Rated 5 out of 5 stars

It was an amazing experience. The reports are done quickly and accurate.

Company replied


Company details

  1. Software company
  2. Payment service
  3. Property management company

Written by the company

RentSpree is a cloud-based rental management solution that empowers agents, landlords, and property managers to manage every step of the leasing process in one place. From listing properties and collecting applications to screening tenants, signing leases, and collecting rent online, RentSpree streamlines operations to save time and reduce risk.


Contact info

Get started for free

List rentals & screen applicants — free for agents & landlords!

4.6

Excellent

TrustScore 4.5 out of 5

926 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Recommended by my friend of mine.

Recommended by a friend of mine. Made a call, customer service walked me through the process step by step. Very professional and patient staff. From here on I would only use RentSpree. Thank you very much for your service team and professionalism. Five Stars !!!

2 February 2026
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Reply from RentSpree

Thank you for the 5-star review! We're so happy we could assist in every way needed!

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround

7 February 2026
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Reply from RentSpree

Thank you for the 5-star review, Phillip! We're happy to see you found our service efficient!

Rated 5 out of 5 stars

Easy to use!!

28 January 2026
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Reply from RentSpree

Thank you for the excellent review, Daniela! We're happy to see you found our site easy to use!

Rated 5 out of 5 stars

Superb

Very thorough report covers everything. I was very pleased with all the details and information the application process provides. Excellent!

3 February 2026
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Reply from RentSpree

Thank you for the 5-star review, Stacey! We're happy to see you were ultimately pleased with our service!

Rated 5 out of 5 stars

convenience

convenience, efficient , and easy to read.

29 January 2026
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Reply from RentSpree

Thank you for taking the time to share your review, Brandy! We're happy you found our platform convenient and efficient!

Rated 5 out of 5 stars

Great experience with RentSpree

Great experience with RentSpree. This was my first time using it as a screening tool, and I was pleasantly surprised by how simple and seamless the process was. The platform made tenant screening fast, easy, and very efficient. The reports were clear and easy to read, communication was excellent, and I loved the real-time notifications at each stage of the application. Overall, a very smooth and stress-free experience. Highly recommend.

29 January 2026
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Reply from RentSpree

Thank you for the 5-star review, Lasandra! We're so happy to see you have had a wonderful first-time using our platform.

Rated 5 out of 5 stars

RentSpree has truly streamlined my…

RentSpree has truly streamlined my rental process. From applications to screening, everything is efficient, easy to use, and well organized. It saves time for both me and my clients, making the entire experience smoother and more professional. Highly recommend for anyone managing rentals.

23 January 2026
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Reply from RentSpree

Thank you for the 5-star review, Candace! We're happy to see the positive impact our platform has had for you!

Rated 5 out of 5 stars

Easy to navigate website.

Easy to navigate website.

22 January 2026
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Reply from RentSpree

Thanks for rating 5-stars, Majed! We're happy to hear you found our website easy to navigate!

Rated 5 out of 5 stars

Very user-friendly

16 January 2026
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Reply from RentSpree

Thank you for the 5-star review, Silvia! We're glad to see you found our platform easy to use!

Rated 5 out of 5 stars

Customer service is above the normal

When I contacted RentSpree they got back to me in record time also the way they explained my situation to me they were so clear over all a great experience

12 January 2026
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Reply from RentSpree

Thank you for the 5-star review! We're so happy we were able to help and provide you with a great experience!

Rated 5 out of 5 stars

RS makes it an easy and fast process to…

RS makes it an easy and fast process to have a prospective tenant reviewed.

7 January 2026
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Reply from RentSpree

Thank you for the 5-star review, Pam! We're glad we helped provide an efficient screening experience for you!

Rated 1 out of 5 stars

RentSpree’s tenant screening shouldn't…

RentSpree’s tenant screening shouldn't be used for everyone.
RentSpree does not clearly disclose upfront that it uses a renter-specific TransUnion score that differ dramatically from standard consumer credit scores, nor does it explain how lack of rental history can severely depress the score. This information is material and should be disclosed before consumers pay and submit applications. This process is especially harmful to disaster survivors, long-time homeowners, and anyone without recent rental history. RentSpree profits from a screening product that lacks transparency and meaningful consumer safeguards. Lazy brokers use it.

24 December 2025
Unprompted review
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Reply from RentSpree

Hi Victoria,

We truly understand how upsetting and stressful this situation can be, especially when you’re navigating the loss of a home and the urgency of finding stable housing. We want to be as clear and helpful as possible during this process.

RentSpree provides access to TransUnion screening reports through our platform; however, the consumer report and ResidentScore are fully generated and maintained by TransUnion. RentSpree does not create, calculate, or have the ability to modify or override the information or scores contained in those reports.

If an applicant believes that any information in their TransUnion consumer report may be inaccurate, they have the right to contact TransUnion directly to request a review. In the meantime, RentSpree is here to help—whether that’s explaining how the screening process works, walking through the contents of a report, or sharing guidance on possible next steps. We’re committed to supporting you as best we can during this challenging time.

Rated 5 out of 5 stars

VERY ESAY

VERY ESAY, RIGHT PRICE, COMPLETE REPORTS

10 December 2025
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Reply from RentSpree

Thanks for the 5-stars, Gloria! We're happy to hear RentSpree provided an easy experience!

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