LeaseRunner  Reviews 252

The workflow and automatic lease building is where I get the value. However, some limitations in editing cause a problem. When editing the "owner" field in the lease, I cannot fit the legal name of... See more

The original software was clunky, but you continually seem to be upgrading and fixes bugs and common sense mapping to make it easier to use. A "Weekly Rental" option would be nice as a shit ton of hou... See more

I appreciate having the ability to be able to use just the background check option and it allow my prospects to pay for their background. I also appreciate not having to pay for their background abili... See more

I've been using leaserunner for years. Its makes it easy for tenants to apply and pay for their own screening. I also feel good about the screening fee going directly to a third party, versus me col... See more

I've been using Lease Runner since 2016 - and it makes the leasing and screening part of being a landlord so easy and streamlined. Couldn't imagine not having Lease Runner as a resource. It's like hav... See more

This was the first time I used an outside source for screening our rental property candidates. I was extremely pleased with how easy it was to use their system and how valuable the information was th... See more

I have been using LeaseRunner for years now for tenant screening. They have never disappointed me. It is a great service and I am happy I found them. Definitely a gem out of all the other options a... See more

I have used LeaseRunner since 2016 and thoroughly enjoyed my experience. Knowing that I can process the varied background checks, applications, and leases in one place gives me peace of mind. I chose... See more

So grateful for LeaseRunner! The reminder that the lease is up, having all the curremt forms available and digital signing sure makes things easy. Thank you!

Was a great experience with Lease Runners. Very simple, just let your potential tenant pay for the reports you want & Lease Runners send you their reports.

LeaseRunner makes it really easy to get all the documents you need. User friendly platform to keep everything organized. Great customer service!

Lease template was thorough, efficient, and quick. The signers thought it was going to be more difficult than what it was. This definitely saved me a 45 min drive there and back. Thank you!

LeaseRunner provides a Customer Service phone number, but no one ever answers and you can't leave a message. It's just an outgoing message telling you to email them. You are stuck with email support,... See more

LeaseRunner takes the stress out of property management. It has everything I need from managing tenant information, to collecting rent, to creating a state specific lease for me. Everything is easier... See more

The interface is super glitchy and it was bringing up California leases for the first few times. I use it because I’m in California even though the properties in Oregon. I finally got that straightene... See more

LeaseRunner is great, until it isn't. They failed to find some basic background information (felony drugs, DUIs, DV, etc.), we rented to the wrong people and now we are having to pay a lawyer.

As a “mom & pop” landlord and a DIY type, Leaserunner is a good value because the steps to fill a vacancy from taking applications, screening tenants, and signing a lease are online and streamlined.... See more

The application report is a quick and easy process for applicants. The reports are immediately received, easily viewable and decisions can be made. This keeps business streamlined.

I’ve been using Leaserunner for awhile now to manage my leases and obtain rent from my tenants. It’s a great program.

I have used leaserunner for several years. Last week I had a problem (was not able to read a credit report), I called customer service twice and left voice message twice, but no one called me back.

Lease wasn't signed and when I resent the lease was signed by the tenant. The pet addendum was not because it needed changes. The renewal lease was voided when I resent the pet addendum with updates... See more

The site could use some UX improvements. Somehow I get the job done, but every year or so that I get on here, I have this confused feeling about what I need click next as I gently go thr... See more

Terrible experiance so far First my credit card was collected and this enable me to order a report for my tenant. Once tenant submitted the information and received confirmation from leaderunner that... See more

My prospects are getting an error message that is not covered on the help screens. They are currently working with support to resolve. I did get a fast response.

This is my second year using lease runner and it is super easy to use and manage tenants. I just wish it allowed for my customizations in the lease terms.

I wish they went back to a phone number to contact them. Now everything is more automated and losing the human touch. Other than that they have a simple and streamlined system.

As a Landlord I’ve used LeaseRunner for over 12 years. I’ve always had success with all aspects of their system.

I really liked the simplicity of screening potential tenants. I liked the timeliness and the identity verification process. This service was recommended to me and was well worth it

I've been using Lease Runner for years. Love their formate and ease of use. Also great customer service!

Lease Runner is the Best and easiest website to use for getting a new tenant's information and reports. I highly recommend them

It's very very good for the landlord and tenant application and lease aggrement. this is super helpful. Thanks to LeaseRunner.

Great service reasonable price and quick turnaround. Perfect for tenant screening. Would highly recommend with the free application too!

Some tenants are hesitant to provide banking access info for financial reports. It would be helpful to let applicants know that landlord cannot see their banking access info in the cash flow reports,... See more

Leaserunner makes my life easier as a property manager with their one-stop shop for everything from screening to creating a leasing document.

Used Leaserunner for years excellent company I have rental homes and use their contracts and their information your leases and contracts are right on

Makes it easy for me to manage my property. It also makes it easy for my renters to manage their payments.

The background check didn't immediately produce results for the criminal report. I communicated with the company and they gave me the report within 24 hours. So they were responsive, but naturally, I... See more

Customer Support staff always has quick response time. Reps are very knowledgeable and helpful.

First report in ordered I wasn’t given all the information I paid for

Easy to process a background check. Love working with Lease Runner.

The ease and clarity of this software not to mention the support is timel too.

I have always had super success with the speed of their information provided

Love supporting local business and the reporting is very accurate. The bank inquiries are in depth.

Very helpful in choosing tenants. Such an important service to property managers and owners.

Lease Runner has made the leasing process swift and convenient. It produces very professional documents.

I received a “system unavailable” error message when trying to use the system I requested after payment was collected from me already.

the turn around time is excellent and the reports are easy to read.

It was very easy to do and follow No lengthy descriptions