Verified
It took too long to get here (deadlines weren't met) but the driver was very nice and professional.
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Nice and delivered on time thanks
Verified
The package arrived in perfect conditions.
I run an E-Com Business.Their next day delivery service is always on point.They collect the packages at my doorstep and do the timely deliveries.I am impressed.
Fantastic experience twice now. I had parcels sent both times from London to New Zealand and they were delivered SUPER QUICK taking between 2 to 4 days. I really appreciate the updates and tracking... See more
I highly recommend this International courier ! I recently used them for a pickup in Italy, delivery within 3 days in Belgium. Customer service team assisted me throughout the entire proces... See more
Verified
good service i have been problem with my adress milan but one girl MONICA RISOLVE imidatly with email 👍
Verified
Very fast delivery. Good tracking service.
Company replied
Verified
Consegna anticipata rispetto ai tempi previsti
Verified
Timely and friendly delivery.
On time delivery and excellent customer service from the Italian team
Verified
Fast and efficient
Verified
Fast and easy tracking
Not the experience I hoped for. Package arrived late, tracking didn’t work, and customer service took days to reply. The only reason I’m giving two stars is because the box did eventually come.
Fast and reliable International courier! I fully recommend!
Skynet Cape Town has given us the worst courier experience. They received my TEMU parcel on 12 September and kept promising next-day delivery, which never happened. When we followed up, we were told t... See more
Niyanya shame. Very stupid people, I have not received my package since 10 days I paid the tax duties fee in South Africa. Within 2 days I emailed you, give you my updated phone number, on Friday, las... See more
Very poor service from Skynet. One of my shipments was canceled months ago, and I am still waiting for a refund. Another shipment sent to the USA on February 3rd is on hold at their facility without a... See more
Skynet is the worst courier i have ever experienced. Their customer service is awful. They are unreachable and have no concern for customer urgency. nobody answers their phones. Their tracking system... See more
I wish I could give 0 star, customer service was too rude and was not ready resolve the issue. Tracking number which I was provided in my email is wrong and when I told them about the same customer s... See more
Everything is wrong their drivers don't want to deliver and they don't pick up calls when you call them also their customers services is useless they need to improve everything
I wish I could give a 0 star for this company. The shipping experience is very bad, They never keep their promise. Please even if you don't have an option to choose an courier, avoid this courier at a... See more
I BOOKED A DOMESTIC SHIPMENT FROM FUJAIRAJ ON 16.09.2025 AND PAID ONLINE. BUT STILL TODAY 24.09.2025 ITS NOT COLLETCED AND NO REFUND FACILITY. THEN I ARRANGED ANOTHER COURIER YESTERDAY AND SHIPMENT RE... See more
Verified
The worst company ever. They should deliver important package from Dubai to Prague within 2 - 4 days. It took 11 days, 11 days instead of 2. No response to my 8 emails. Tracking number to proof it:... See more
Unprofessional and Disrespectful Customer Service I am extremely disappointed with the way this company handled the delivery of an important document. The document was found wet and left carele... See more
Worst courier service I have ever used. Package is 7 days late and every time I call I get put on hold or told my package is going to arrive the next day.
Poor Communication, yesterday I booked the shipment, but there is no pickup done yet. And no reply from there Agents.
I am so disappointed with the service ny parcel takes a day to move from one place to another am losing customer 😪 this side
Verified
When I bought the products, the delivery was scheduled to happen in the April 29th, but I received the package in the 6th of May.
Verified
Worse company ever. Took long time to receive my package and no info about when it will be delivered. Do not reccomanded
Company replied
Verified
The parcel was not delivered to our house and they did not reply to my email. Fortunately the company I made the purchase from have made a refund.
Company replied
Not professional not replying calls and mszes not helpful disappointed
worst delivery company with worst customer services and employer
Company replied
Verified
Too long to arrive
Verified
Vera good. Fast and relible.
Verified
Delivery information was very accurate
Company replied
Company details
- #29 of 34 best companies in Logistics service
- #29 of 35 best companies in Courier and Delivery Service
- #38 of 39 best companies in Removals Service
- #9 of 12 best companies in Shipping and postal service
- #1 of 1 best companies in Trucking company
About Skynet Worldwide Express
Written by the company
SkyNet, International and National Courier
Since 1972 𝗦𝗸𝘆𝗡𝗲𝘁 𝗪𝗼𝗿𝗹𝗱w𝗶𝗱𝗲 𝗘𝘅𝗽𝗿𝗲𝘀𝘀 has been shipping to over 210 countries around the world every day.
More than 1000 offices strategically located all over the world
ensure delivery and collection of your shipments in more than 210 countries.
Online tracking for all shipments, state-of-the-art tracking tools to give you accurate control of your shipments and ready integrations for your eCommerce.
+ Control of shipments at every stage
+ Automatic email sending to recipients
+ Real-time system delivery confirmation
+ Customisation of reports for KPI verification
Customised services from our experts, who will assist you to always offer the best solution for your shipments.
+ Express or saver air service to over 210 countries worldwide
+ Economy service by road to 29 destinations in Europe
+ Fullfillment eCommerce logistics
+ Integrated service for your eCommerce
+ Worldwide eCommerce return service
Contact info
Management Company, SW1A 1AA SW, London, United Kingdom
- mailto:[email protected]
- www.skynetexpress.com
4.2
Great
645 reviews
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
I am so disappointed with the service…
I am so disappointed with the service ny parcel takes a day to move from one place to another am losing customer 😪 this side
28 January 2026
Unprompted review
Everything is wrong their drivers don't…
Everything is wrong their drivers don't want to deliver and they don't pick up calls when you call them also their customers services is useless they need to improve everything
23 December 2025
Unprompted review
Verified
good service i have been problem with…
good service i have been problem with my adress milan but one girl MONICA RISOLVE imidatly with email 👍
2 December 2025
Verified
Worst courier service I have ever used
Worst courier service I have ever used. Package is 7 days late and every time I call I get put on hold or told my package is going to arrive the next day.
27 October 2025
Unprompted review
Fantastic experience twice now
Fantastic experience twice now. I had parcels sent both times from London to New Zealand and they were delivered SUPER QUICK taking between 2 to 4 days. I really appreciate the updates and tracking information as well.
14 October 2025
Unprompted review
Poor customer service
Skynet Cape Town has given us the worst courier experience. They received my TEMU parcel on 12 September and kept promising next-day delivery, which never happened. When we followed up, we were told the parcel is “missing” and promised a call from risk management that never came. Staff were rude on the phone, and now my husband has to drive to their offices just to get answers. Totally unacceptable service, especially with a wedding coming up next week.
1 October 2025
Unprompted review
I BOOKED A DOMESTIC SHIPMENT FROM…
I BOOKED A DOMESTIC SHIPMENT FROM FUJAIRAJ ON 16.09.2025 AND PAID ONLINE. BUT STILL TODAY 24.09.2025 ITS NOT COLLETCED AND NO REFUND FACILITY. THEN I ARRANGED ANOTHER COURIER YESTERDAY AND SHIPMENT REACHED TODAY.
24 September 2025
Unprompted review
Poor Communication
Poor Communication, yesterday I booked the shipment, but there is no pickup done yet. And no reply from there Agents.
23 September 2025
Unprompted review
Niyanya shame
Niyanya shame. Very stupid people, I have not received my package since 10 days I paid the tax duties fee in South Africa. Within 2 days I emailed you, give you my updated phone number, on Friday, last week the agent said the package has been scheduled for delivery on Monday, today it is Wednesday. very useless people.
10 September 2025
Unprompted review
Very satisfied
I sent a package from Romania to Canada with Skynet and I want to say that I am very satisfied , very fast and an excellent price. Highly recommended. Polite and professional staff. Thank you very much.I will always use it.
21 August 2025
Unprompted review
Fast and reliable International…
Fast and reliable International courier! I fully recommend!
1 August 2025
Unprompted review
I highly recommend this International…
I highly recommend this International courier !
I recently used them for a pickup in Italy, delivery within 3 days in Belgium.
Customer service team assisted me throughout the entire process, giving clear instructions and valuable details about my package and how to track it.
Cost was fair and my package arrived in good condition!
Thank you, Skynet Worldwide for your excellent service and pleasant experience!
1 August 2025
Unprompted review
Unprofessional and Disrespectful…
Unprofessional and Disrespectful Customer Service
I am extremely disappointed with the way this company handled the delivery of an important document. The document was found wet and left carelessly on the sink, and it was not received by the person listed. Only my mother and 5-year-old niece were home at the time and neither received anything.
Worse, when I tried to raise my concern, the agent dropped the call while I was still explaining. I had to call back twice just to repeat myself. I was then told to message on WhatsApp, where my concern was left pending without follow-up.
Their lack of professionalism, rude attitude, and complete disregard for proper customer service is alarming especially for a company entrusted with delivering sensitive documents. If you value your time and peace of mind, I strongly advise thinking twice before using their services.
23 July 2025
Unprompted review
Verified
Verified
The worst company ever
The worst company ever. They should deliver important package from Dubai to Prague within 2 - 4 days. It took 11 days, 11 days instead of 2. No response to my 8 emails.
Tracking number to proof it: 022295348902
9 July 2025
Not the experience I hoped for
Not the experience I hoped for. Package arrived late, tracking didn’t work, and customer service took days to reply. The only reason I’m giving two stars is because the box did eventually come.
10 April 2025
Unprompted review
Verified
Not professional not replying calls and…
Not professional not replying calls and mszes not helpful disappointed
10 June 2025
Unprompted review
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