Just the nicest people. Considerate, attentive, efficient. Dealt with my returned frames almost overnight, completely free of charge, and inserting my lenses into the new frames without any fuss or he... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
I use this company Spex4less all the time. Where do i start, great range of frames, great range of lens incuding photochromic blue mirrored, always been very fast delivery for me like normally 3 days... See more
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I broke my only pair of reading glasses, so was panicking about getting them replaced quickly, wasn't feeling well enough to go into town, so looked online and found Spex4less. I decided plac... See more
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Previously we have ordered the odd pair of prescription sunglasses but this time we decided to get all our glasses done here instead of with the opticians. All of them are brilliant, even the cheaper... See more
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I’m a returning customer, which says much in itself. Every order so far has been spot‑on: exactly per prescription, quickly delivered, fairly priced, and solidly supported throughout. The real test w... See more
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Second time using Spex4less, very easy to navigate website to pick the right frames and just upload prescription. glasses then arrive a week or so later depending on options you go for on lenses. Big... See more
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Been using Spex4Less for many years now, and have recommended them to several people. They have never let any one of us down. Excellent quality and service and at very reasonable prices compared to op... See more
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Excellent service! Five stars for Spex4Less. I was a bit hesitant about ordering prescription glasses online, but Spex4Less made the process incredibly easy. The glasses are perfect, the delivery was... See more
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Excellent communication throughout the process. Very pleased with the swift turn around and quality of the re-glaze. I could not get any high street opticians to re-glaze my frames due to their age,... See more
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I wanted new lenses fitted to my existing frames. The process is so simple from a pre-paid label to send your glasses in to a tracked return. The prices is incredible value with a range of options d... See more
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Fast efficient customer service, very well responded to my issues, I would have had my lenses replaced but you don't do the same reactolite mirror lenses anymore. Nice new replacement frame for free u... See more
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My daughter recommended I use Spex4Less. I am 76 and I found the whole experience easy, informative, inexpensive and fast. You choose your frames, size (also easy), any additions to your Lense (eg... See more
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So easy to order. I use Spex4Less because there is a huge variety of frames and lens accessories. It’s is a clear and simple ordering process and delivery within a couple of days. With my prescripti... See more
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From start to finish everything went smoothly, I received my new frames in record time and at £130 less than I had seen them on my high street. I only had frames as I am awaiting tests to detect pos... See more
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Such an great experience from start to finish. Everything is clear and concise, from choosing correctly-fitting frames to lens specifics and add-ons. I've placed a few orders now and have been so plea... See more
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I was unsure about using this company instead of my usual mainstream provider but was more than satisfied with the quality of the frames and lenses. Even better is my frame snapped after a few months... See more
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A great service for my new Boss prescription varifocal glasses. I was a little sceptical to start with as it can be a lottery with so many online opticians to choose from. However once arrived I was h... See more
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I bought a gift card for my eldest son to have his eyes tested as he has struggled with his work as chef. We sat and went through the website Sunday, he chose a pair of glasses and added his prescript... See more
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Bought these sunglasses a couple of years ago and they were brilliant - such clear vision (I think they are as good as my friend’s Polaroid ones). My eyesight has changed slightly so I’ve bought an... See more
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Sadly, their Snooker glasses weren't for me as they only do them in single vision. I normally play pool & snooker with varifocal glasses, where the only issue is the frames being in my line of sight w... See more
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Returning customer - absolutely fabulous customer service as always, nothing is too much trouble for this firm. I have bought my glasses here for many years and will continue to do so. Excellent choic... See more
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Following an accident that wrecked my glasses, Spex4Less reglazed a 12 month old pair of my rimless frames to a 9 month old prescription. They made varifocal lenses with anti glare and scratch resi... See more
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What an excellent company. Very quick and customer focused. Parcel was damaged by Royal Mail and Spec4less replaced them in a very quick timeframe. Will be using this company for any further purchases... See more
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This was my first time purchasing glasses, and I was very grateful and thankful for the service I received. The glasses arrived on time before my travels, which I truly appreciated. The glasses a... See more
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I have been using this company for some time and after comparing other similar online glasses retailers, I would say these are the best value for money and service. The only issue I have is that the w... See more
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I've used Spex4Less on a few occasions now and they've never failed to impress me. I've ordered 2 pairs of Prescription sunglasses 4 years apart & now used their reglaze service on normal prescri... See more
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I needed some spare glasses so ordered from Spex4less on Thursday lunchtime and was amazed to receive them in the post on Saturday morning - a fantastic service. They regularly have special deals a... See more
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Great service from Spex4less. I ordered some Ray-Ban sunglasses which were just over half the price on the official website. Delivery took a few days but I was in no rush. Plenty of communication duri... See more
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Good as gold quick response and even quicker delivery! Ordered glasses online I received an email regarding my prescription sent over a picture of it and they were with me the very next day! I would 1... See more
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Had a slight issue with my glasses when received, contacted Spex4Less and dealt with Summer and Stephen, issue resolved quickly and professionally and replacement glasses received the next day. Great... See more
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Found Spex4Less through a Google search for a new pair of my current frames (as my current frames had broken). Found them easily and there was a choice of 3 colours, and a good price too. Easy ord... See more
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I just wanted to say I received my inserts yesterday. I haven't got enough words to describe the absolutely outstanding customer experience I had through the whole process. The communication al... See more
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If I could leave a 6 star review I would thank you for all you done my order arrived today love my polo glasses and the lenses are fantastic thank you to all your team and the lovely lady who put up... See more
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The knowledge, professionalism and customer service care was 100%. I ordered a pair of sports glasses for a 3 month trip to South Africa. I decided to go for bifocal lenses which I struggled with. I... See more
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Brilliant. No issues with quality - perfect vision from the get-go. Better than the high Street... Speedy service, although had to wait a while for the second pair as Spex4Less had to wait fo... See more
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Ordered from Spex4Less on a number of occasions now. Their prices are attractively reasonable and I have always received excellent customer service. My latest order was as usual processed promptly.... See more
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I originally left a poor review as my order took a month to arrive and I was not kept informed of why there was a delay. This was in part due to the Christmas break which I acknowledge. I have since r... See more
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This was the first time I have ordered glasses on line. The online process is good and there is always the option of phoning or emailing the company for advice or clarification if needed. From order... See more
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This is the second online opticians I have used. Everything was quite easy for me to select some frames from a very large selection including sports glasses which is impressive just by itself. I was... See more
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So this is my second time using Spex4less, and I am very impressed! After my first order I have refined what I need and ordered my glasses which are perfect and they do not bread the bank and are exa... See more
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Company details
About Spex4Less
Written by the company
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Contact info
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
- 0151 632 6611
- [email protected]
- www.spex4less.com
4.8
Excellent
29K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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An easy and efficient ordering process
The ordering process was easy and quick, the delivery was also prompt. The quality of the specs was pleasing, as was the price.
9 February 2026
Unprompted review
Reply from Spex4Less
Hi Kevin,
Thank you for taking the time to share your experience. We’re pleased to hear that you found the ordering process quick and straightforward, and that your delivery arrived promptly. It’s great to know the quality of your glasses and the price both met your expectations.
Our team focus on making the process simple from start to finish while ensuring every pair offers reliable quality and good value.
Your feedback is truly appreciated, and we’re glad the overall experience was a positive one. We look forward to assisting you again in the future.
Customer service is excellent
The customer service from this company is second to none. Products very good and the communication and service is excellent.
11 February 2026
Unprompted review
Reply from Spex4Less
Thank you so much Colin, for your wonderful 5-star review!
We’re absolutely delighted to hear that you’re happy with the service you received. Providing excellent customer care and clear communication is incredibly important to us, so it truly means a lot to know that this stood out in your experience.
Your kind words and support are greatly appreciated — we do hope to hear from you again in the future! 😊
Kindest Regards
Sophie Lawlor
Highly recommend
First time ordering glasses online and it was so easy and hassle free with Spex4Less.
Lots of frames to choose from, excellent communication and I didn't have to wait too long for them to arrive (it was probably quicker than if I had ordered through my optician).
Glasses fit really well and great quality.
Would definitely use again!
10 February 2026
Unprompted review
Reply from Spex4Less
Hi Duckboi,
Thank you for taking the time to share your experience. We’re really pleased to hear that your first time ordering glasses online was straightforward and hassle free. It’s great to know you found the range of frames easy to browse and that the communication kept you informed throughout.
Our team work hard to make the online process as simple and reliable as possible, while still ensuring every pair is carefully prepared and delivered in good time.
Your positive comments mean a great deal to us, and we’re glad the fit and quality met your expectations. We truly appreciate your recommendation and look forward to helping you again.
Fabulous service and glasses.
This is the second time I have ordered from Spex4Less. Once again excellent, friendly, helpful service on contacting them. I was looking for glasses to help with night driving and I have to say the glasses are brilliant. They have really made a difference. The complete cherry on the cake was that they arrived 2 days after I had ordered them. You guys really are superstars. Thank you so much
4 February 2026
Unprompted review
Reply from Spex4Less
Hi Isobel,
Thank you for taking the time to share your experience. We’re really pleased to hear that you chose to order from us again and that you received the same friendly and helpful service. It’s great to know the glasses have made such a positive difference for your night driving and are working exactly as intended.
Our team take a lot of care in making sure every order is processed efficiently while still delivering the right solution for each customer. Your kind words mean a great deal to us, and we’re glad the quick delivery was the finishing touch. Thank you for your continued support.
Good quality,price and communication.
Kept up-to-date throughout the process. Quick response to questions. Prompt delivery, good quality and price . ordered 2 pairs , 1 Sunglasses 1 reactive glasses. Very happy with purchase, definitely recommend.
23 January 2026
Unprompted review
Reply from Spex4Less
Hi Lisa,
Thank you for taking the time to share your experience. We’re very pleased to hear that you were happy with the quality, pricing, and communication throughout the process. Keeping customers informed and responding quickly to questions is something we place a lot of importance on.
Our team work hard to ensure every order is handled with care, whether it’s sunglasses or reactive lenses, and that delivery is prompt and reliable. Your recommendation is genuinely appreciated, and we’re glad to hear that both pairs met your expectations and offered good value.
Very happy with the cost & service and…
Very happy with the cost & service and quality of vision in both the reading and varifocal glasses
9 February 2026
Unprompted review
Reply from Spex4Less
Hi Stephen,
Thank you for taking the time to share your experience — we’re so pleased that you’re happy with your reading and varifocal glasses. It’s great to hear that the cost, quality, and service all met your expectations.
Our team work hard to ensure every order is precise and that each customer receives clear, accurate vision with lenses that feel natural and comfortable. Your positive comments mean a great deal to us.
Quick turn around and good comms
3 February 2026
Unprompted review
Reply from Spex4Less
Hi Mightyjock,
We’re delighted that you found our service both fast and communicative — thank you for taking the time to leave a review. A smooth process and clear updates are exactly what we want every customer to experience, so it’s great to hear that we met your expectations.
Your satisfaction means a lot to our team, and we’re so pleased that everything went well from order to delivery. Thank you again for choosing Spex4Less
Fast efficient customer service
Fast efficient customer service, very well responded to my issues, I would have had my lenses replaced but you don't do the same reactolite mirror lenses anymore. Nice new replacement frame for free under warranty too, straightforward honest work and response. Thank you, will buy again from you with my next prescription.
6 February 2026
Unprompted review
Reply from Spex4Less
Hi John,
We appreciate your comment about the Reactolite mirror lenses and completely understand the disappointment when a favourite option is no longer available. Our team are always happy to help explore alternatives that deliver a similar finish and functionality.
We’re thrilled that you described the process as straightforward and honest that’s exactly the experience we want for every customer. Thank you for your continued trust, and we look forward to helping you again soon.
Seamless experience from start to finish!
Excellent service! Five stars for Spex4Less. I was a bit hesitant about ordering prescription glasses online, but Spex4Less made the process incredibly easy. The glasses are perfect, the delivery was quick, and the price was great. Highly recommend to anyone looking for a hassle-free way to update their eyewear.
3 February 2026
Unprompted review
Reply from Spex4Less
Hi Maria,
Thank you for sharing your experience! It’s great to know that ordering through Spex4Less felt simple, fast, and completely hassle-free. We understand that ordering prescription eyewear online can feel daunting at first, so we’re pleased that the process went so smoothly and exceeded your expectations in both quality and service.
It’s wonderful that your glasses fit perfectly, arrived quickly, and offered great value. Thank you again for your five-star recommendation.
Excellent service
Excellent service, glasses were made and posted super fast.
They fit very well and the prescription is perfect.
This is my second pair and I shall be ordering again.
2 February 2026
Unprompted review
Reply from Spex4Less
Hi Linda,
We’re so happy to hear that you’ve had another great experience with Spex4Less — thank you for your kind feedback. It’s fantastic that your new glasses arrived quickly, fit perfectly, and matched your prescription exactly.
Our team work hard to ensure every order is handled efficiently without sacrificing quality, so your comments really mean a lot. Repeat customers like yourself are at the heart of what we do, and we’re delighted to know we’ve earned your continued confidence.
Thank you again for your loyalty — we’re thrilled that you’re happy with both the product and the service.
1st class service
1st class service , quick and easy.
Good quality glasses, lenses are perfect.
6 February 2026
Unprompted review
Reply from Spex4Less
Hi David,
Thank you for your kind review — we’re delighted to hear that you found the whole experience quick, easy, and professional. It’s fantastic that your new glasses arrived just as expected and that the lenses are a perfect match for your prescription.
Delivering high-quality eyewear with a smooth, no-fuss ordering process is something we work hard to maintain, so it’s great to know that this came through in your experience.
We’re thrilled that you’re happy with both the quality and the service — thank you for choosing Spex4Less, and we look forward to helping you again in the future.
A great service
A great service for my new Boss prescription varifocal glasses. I was a little sceptical to start with as it can be a lottery with so many online opticians to choose from. However once arrived I was happy with the overall appearance. It took a day or two for my eyes to adjust to my new lenses but I have to say im pretty impressed. I can see a lot clearer than my old prescription lenses and a better peripheral vision due to wider angle on the lenses. They also arrived alot quicker than stated. So a thumbs up from me.
8 February 2026
Unprompted review
Reply from Spex4Less
Hi Mark,
Thank you for your thoughtful and encouraging feedback — we’re so pleased that your experience with Spex4Less has been such a success. It’s wonderful to hear that your new Boss varifocals not only improved your vision but also arrived sooner than expected.
We’re truly grateful for your kind words and your trust in choosing Spex4Less. It’s great to know you’re happy with both your glasses and the service.
Easy and fast
Easy and fast. Happy with the sizing and fit. Worked for what I needed. My only criticism is that they do fog up a bit but then I didn't pay for any extra features for the lenses.
8 February 2026
Unprompted review
Reply from Spex4Less
Hi Laura,
Thank you for sharing your feedback — we’re glad to know you found the process easy, fast, and that the fit of your new glasses works well for you. Comfort and convenience are key priorities for us, so we’re happy to see that reflected in your experience.
We’re delighted that you’re overall satisfied with your purchase and grateful for the honest feedback — it helps us continue refining our service.
I wanted new lenses fitted to my…
I wanted new lenses fitted to my existing frames. The process is so simple from a pre-paid label to send your glasses in to a tracked return.
The prices is incredible value with a range of options depending on your requirements. I can recommend Spex4less.
6 February 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for taking the time to share such a positive review. We’re so pleased that you found our reglazing service easy to use and great value for money. The pre-paid label and tracked return are designed to make the process effortless, and we’re glad it worked so smoothly for you.
It’s great to hear that our range of lens options met your needs — giving customers flexibility and quality without the high street price tag is what we aim for.
Your recommendation means a lot to us. We’re delighted that you’re happy with both the service and your newly fitted lenses.
Easy to order, good price!
Easy to order, good price and all round great experience.
Emailed with a question - got a quick response!
Thank you,
1 February 2026
Unprompted review
Reply from Spex4Less
Hi Mike,
Thank you for your kind review. We’re so pleased to hear that you had such a smooth experience with us. It’s great that you found the ordering process simple, the pricing fair, and that everything from start to finish went just as you’d hoped.
Your feedback means a lot to everyone here. We’re delighted you’re happy with your new glasses and the overall service.
Spex4less are amazing!
Incredible business offering a fantastic selection of products and their customer service is absolutely amazing too. Love my new glasses. Cannot recommend enough A++++
8 February 2026
Unprompted review
Reply from Spex4Less
Hi Thomas,
We’re so happy to read your review — thank you for taking the time to share your experience! It’s fantastic that you’re thrilled with your new glasses and that both our product range and service exceeded your expectations.
Delivering great quality and friendly, efficient support is something we take pride in every single day, so it’s brilliant to know that you felt that throughout your order.
Your enthusiasm and high recommendation truly mean the world to us. We’re delighted you love your glasses and look forward to helping you again soon.
Easy online ordering
Easy online ordering
Quick delivery
Updated on all stages from ordering to dispatch.
1 February 2026
Unprompted review
Reply from Spex4Less
Hi James,
Thank you for your kind review — we’re so pleased to hear that your experience with Spex4Less was smooth and efficient. It’s great that you found the online ordering process easy to navigate and that your glasses arrived quickly. We put a lot of effort into keeping customers informed at every stage, so it’s wonderful to know that our updates helped you feel confident throughout the process.
We’re thrilled that everything went exactly as expected from placing your order to receiving your new glasses. Thank you for choosing Spex4Less, and we look forward to helping you again soon.
No fuss transaction
No fuss transaction. Pick a pair, upload your prescription, pay and wait. I received mine in 48hrs. Very pleased.
4 February 2026
Unprompted review
Reply from Spex4Less
Hi Lyn,
Thank you for your great review. It’s fantastic that you found the whole process quick and hassle-free, from choosing your frames to uploading your prescription and receiving your new glasses within just 48 hours.
We aim to make ordering online as easy and efficient as possible while maintaining the same quality you’d expect from the high street. Knowing that everything worked perfectly for you and that your order arrived so promptly really makes our day.
We’re delighted you’re happy with your new glasses and the service overall. Thank you for choosing Spex4Less. We look forward to helping you again soon.
Have bought glasses here previously
Have bought glasses here previously. Quality as good as the high street, price a fraction of the high street. Service is exceptional
7 February 2026
Unprompted review
Reply from Spex4Less
Hi Rob,
We’re so grateful for your feedback and delighted that you’ve chosen to shop with us again. It’s fantastic to hear that you find the quality of our glasses comparable to the high street while enjoying the benefit of much better prices. Providing that balance of value and excellence is exactly what we aim for.
It’s also wonderful that our service stood out as exceptional — we want every returning customer to feel that the process is smooth, consistent, and personal each time. Thank you for your loyalty and recommendation.
Very happy with my reading glasses I…
Very happy with my reading glasses I received from Spex4Less. I just needed a separate pair from my varifocals.easy to order on line at a good price will definitely use again5
5 February 2026
Unprompted review
Reply from Spex4Less
Hi Sheila,
Thank you for sharing your experience. It’s great that you found our online process straightforward and our pricing fair; making things easy and affordable for customers is something we take seriously. We’re glad that your new glasses are the perfect complement to your varifocals and that they arrived just as expected.
Your feedback means a lot to us — thank you for trusting Spex4Less, and we look forward to helping you again soon.
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