VioVet Reviews 110,381

Clearly thought had gone into packing the items (soft chews) to avoid compaction in transit. Delivered by Royal Mail (so not left behind the bin, as with the other courier firm sometimes used, but de... See more

Fast delivery and good prices. Ordering meds for your dog has never been easier. Load up your vet’s prescription and order the meds which are a fraction of the price you would pay at the vets. The del... See more

Excellent service - gives peace of mind Very impressed with this service, saved an unnecessary visit to the vets and the hassle of getting our cat into a cat box and stressing him out. You u... See more

Quick delivery which was great although when delivered couldn't see medicine for dog in parcel. After a long and lengthy time on phone finally got through to assistant who.said where the medicatio... See more

Delivered as promised . A regular 4 week order . Good quality product my shitzu and chocolate lab love it . Royal Canin Digestive care medium . My Labrador had really bad upset stomach’s tried everyt... See more

Ordered 2 bags of dog food on Monday it arrived on Wednesday, so nice quick delivery.Only problem was my husband who is disabled asked the driver of he could put it just inside the front door rather t... See more

This is a fantastic business with additional care in particuar when one has to rely on special dog medicne food and deliveries are extremely reliable if a date is given the parcel is received so this... See more

DPD are completely useless, dishonest and poorly organised. They failed to deliver more than 15 times, and posted blank or black phone images. despite repeated emails and communications they fail to d... See more

love that the items have a notice so you know how quickly they will be dispatched or if there is going to be a delay. love that the prices are better than shops and there are regular deals on dog fo... See more

I always trust this company with their timing delivery and quality of their products. There is another company I have used in the past for veterinary products but they skimp on the quality of the cour... See more

Quick delivery. Thank you. But… maybe consider being less insistent when asking for a review. I understand they are important. But, still there must be a better way to ask; that doesn’t mean it end up... See more

Great service and competitively priced. My recent order had an error which Darryl J from customer service dealt with promptly, politely, friendly and with zero quibbling. Very professional. Everyth... See more

Cat cone ordered, large Dog cone sent. Refused to send a replacement for their mistake. Slow to reply to my initial email. Poor grammar, spelling and incorrect wording in replies. This might seem p... See more

Ordered online using a prescription and found it all very straight forward. An email was sent with advice on how to use medication. Both items were available and were received within 2 days. Excellent... See more

Acknowledged receipt of order, next day informed when prescription meds despatched with a tracking number, then followed by a data sheet for meds ordered. Meds arrived within 3 days of order. Great se... See more

I buy Royal Canin dog food monthly and shop around each month as prices seem to fluctuate a lot. I found Viovet to be very competitive over the past few months and their delivery times are very quick... See more

These collars are great i have 4 cats and we had an outbreak of fleas and couldn't get rid of them I tried everything but nothing worked. Then I saw an add for soresto and bought 4 andnlike magic th... See more

Product despatched 22nd Dec to arrive on Wed 24th but didn't arrive until 30th. If there were doubts about the reliability of your courier DPD it's despatch should have been delayed until after Christ... See more

I found it easy to upload my prescription and get my cat's medication for diabetes. It is much cheaper than getting it from the vets. I also have dog food delivered every six weeks. Easy to set up th... See more

I realised I was running low on my pups Carnilove treats , Went onto Google and up popped Vio Vet, They had what I was after, at a reasonable price , Carnilove duck with Rosemary and Sardines with... See more

Did what the website said they would do. My cat has been diagnosed with hyperthyroidism recently so needs Thyronorm for life. After a faff, managed to get a paper prescription from my vets and neede... See more

We continuously purchase Vetmedin and other essentials from Viovet which helped prolong several of our senior dogs' lives since 2018. One of our seniors with cardiomegaly hardly survived his attack in... See more

For a company that is supposed to care about pets....they really don't! An order placed 10 days ago has still not arrived. When you enquire they just reply with 'we'll look into it once it's 12 day... See more

I don't have any issues with viovet as my order was dispatched quickly. My issue is with Dpd every delivery has been a problem. Either leaving stuff on the front door step or saying it has been left... See more

Great value for money. I couldn't find Bucktons Premium seed mix or sunflower hearts cheaper anywhere else. However, the courier (DPD) were rough with the boxes and one arrived damaged including spl... See more

Whether it’s prescription or non description Viovet is always reliable and cost effective. If your vet’s costs have sky rocketed then have no fear about using Viovet . I am not a technology lover but... See more

Good service from Viovet but the delivery wasn't good that's why they lost a star from me. My product worth more than £60 left out in the pouring rain at my next door neighbours entrance gate while... See more

My delivery usually comes via royal mail within 48 hours tracked delivery. This is super fast and much appreciated. Always ensure that you have a valid prescription in your account before placing any... See more

Clear website pricing & free delivery visible upfront so easy to see price before going through loads of steps. Easy to use website, uploading of prescription especially as first time user. Treatment... See more

I don't normally write reviews but had bad experience with this company. I placed an order but on receiving it an item was missing. I emailed and was told that they could not help, basically calling m... See more

I’ve been using the non-rawhide two sticks and chopsticks since my dogs were able to digest them. They love these treats. So when I ordered them, I knew what I was buying and the price was the bigges... See more

Amazing customer service received from Burrelle s when I had a problem with my order. Burrelle arranged for a replacement item to be dispatched to me the next day as my item had arrived damaged. I... See more

My dog was diagnosed with chronic elbow arthritis. Surgery was not an option. He needed to lose 2 kg, the orthopaedic vet suggested metabolic mobility to help his joints and to lose weight. It arri... See more

It's my first time ordering from here (first ever order at this moment) and making a subscription with VioVet for food, so I cannot really tell you much. As a first impression, their prices are good,... See more

Really quick turnaround between ordering and delivery. Also uses DPD, which is great as it means I have a 1-hour time slot, so I know when I have to be in. 1 very minor annoyance is that the treats t... See more

Violet did an excellent job of fast dispatch and delivery. Arrived in perfect condition, and do seem to keep a check on the stock count.I've shopped on and off with Viovet for several years and have... See more

I'd give 6 stars if I could. Absolutely brilliant service from viovet. Easy ordering process and ordered dog food Wednesday at 12.30 pm came Thursday just after 8am. Faultless.

My first order 16th January 2026 was mis-deivered by dpd on 18th January and lost. I was promised a resend, but no confirmation of this was received. On contacting Viovet I was told the product was ou... See more

Brilliant horse worming advice guide.. I always go into panic mode around worming times, not knowing which one is best for when and if worming is avoidable at what season. This guide it brilliant a... See more

Good product info on website Product arrived quickly, have yet to see whether they work or not. Too much packaging though, a large box for a cigarette box sized tablet container that could have easil... See more