A terrific company to order from. My 14 year old feral rescues live in terrible pain with arthritis.
Not having used prescriptions before, staff were extremely helpful and knowledgeable on the medications my cat could buy from them.
Each time I call, I am treated with respect and patience, orders are dispatched promptly which is excellent when you've left things longer than you should.
A situation arose with availability of 1 item for me.  I was timeously advised of it and told the medication would be dispatched in good time on receipt.  I was delighted when my prescription arrived in no time meaning my cat (because of me)  just made it for his medication. 
Thank you very much staff at Animed, as always, a well oiled machine!

Somtimes the box comes damaged and the frozen food is un frozen my dog does not eat this food so it's wasted.

When ever I order my pets medicine it arrives within the time they say 

I ordered yumove tablets for joints, the offer was great, very informative about course of treatment and delivery was very prompt

I signed up a little sceptical at first — there are so many pet‑food subscriptions out there — but this company proved very quickly that they’re different. The level of care, customisation, and attention they put into my dog’s needs was outstanding. Being able to tailor her meals to her age, allergies, and joint‑care requirements made a real difference.

My girl struggled with allergies and later lost mobility in her back legs. We were juggling medication, physio, and constant vet visits, and their food was one of the few things that genuinely improved her quality of life. Even at fifteen years old, she still lit up when her meals arrived. Knowing her nutrition was fully taken care of removed so much stress during a very emotional time.

What truly set them apart, though, was their compassion. When she passed away, they sent a condolence card and flowers — something I never expected from a subscription service. It showed that to them, she wasn’t just a customer number. Their kindness meant more than I can express.

I’ve never experienced this level of empathy and support from a company. I’m deeply grateful for everything they did for us. Highly recommended.

Once our heart is open to a new dog, we will re-subscribe, they will have a customer for life!

— Erin Dalton

Extremely quick delivery. Straightforward transaction. Highly recommended 

Customer service was excellent in hull kingswood thankyou. The staff are so friendly and helpful.

Ordering was clear and simple ; considering this was med oration the delivery was poor and stressed the care I was giving to a sick dog . It took 7 days to arrive. 

Me and my daughters absolutely love your products have ordered phone cases the matching EarPod case and lots more always buy them something for there birthdays or Xmas 

I would love to give zero stars !! Appalling company, paid and ordered 28 Jan 2026, no confirmation email, no delivery date, still not arrived, I now find out it’s all B 2 B, made in China, I probably could get similar from Temu at a fraction of the cost.  Customer service unresponsive, shocking service so far, wish I’d read the reviews prior to ordering 🙈 AVOID THIS COMPANY !

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