Wingspan Reviews 254

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the user-friendly interface of both the platform and the website, noting that they are easy to navigate and clearly show payment details. Consumers also value the helpfulness of the staff and the ease with which they can manage their accounts, track income and expenses, and estimate taxes. However, some reviewers have expressed concerns regarding payments, citing issues such as rejected payments, delays, and unexpected fees. While there are multiple payment options, some users have reported problems with payments being rejected or duplicated. Despite these concerns, many customers are satisfied with the service and find it to be a valuable tool for managing their finances.

Based on these reviews

Rated 4 out of 5 stars

Signed up six weeks ago to get paid faster as a freelance designer. Wingspan's dashboard is clean, transfers hit my bank in about a day, and the invoice reminders save me awkward emails. Had one delay... See more

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Rated 4 out of 5 stars

I love the navigation. My only issue was the messages that said 'need action' that I had already fixed and refreshed the page still showed 'needs action' when I opened the invoice. When I click on tha... See more

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Rated 5 out of 5 stars

I’ve been consistently impressed with the billing service I use. Their invoices are always clear, providing all the information I need. Payments are processed on time every month, and I can rely on th... See more

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Rated 5 out of 5 stars

I find Wingspan to be user friendly from log in and maneuvering the system. There are multiple payment options that if fitting for any user. Tracking payments help keep up with current and past paymen... See more

Rated 5 out of 5 stars

I have been using Wingspan for the past few months to receive payments from my private practice business. I’m very satisfied with my experience so far. Set up was super easy. They even helped me deter... See more

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Rated 1 out of 5 stars

I hate wingspan. I work for Omni on Turbo Tax project. I haven't been paid in 2 weeks because my payment keeps getting rejected. I've tried all my debit cards and the wingspan wallet and I keep getti... See more

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Rated 1 out of 5 stars

Pls pls if your reading this do not use this bank they are the worst and really should go out of business. Nothing ever instant they take money every time I get paid for no reason at all they can't ex... See more

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Rated 5 out of 5 stars

My company uses wingspan and it's a great tool. The ability to easily see my invoices and securely enter my information to have taxes deducted at will is awesome. I'm really grateful for their involve... See more

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Rated 5 out of 5 stars

I really enjoy using Wingspan! I feel that Wingspan is easy to navigate and has clear and concise labels for navigation. Wingspan has helped me keep all of my documents well organized for filing as we... See more

Rated 5 out of 5 stars

First and foremost, ive been using wingspan for three years and never had one invoicing or need documentation issues, Which is wonderful and the process is quick and manageable. I got a new opportunit... See more

Rated 5 out of 5 stars

I’m new to Wingspan and have already received two payments—everything’s been smooth and reliable. Their website is clean, easy to navigate, and clearly shows payment details with dates. Loving the exp... See more

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Rated 5 out of 5 stars

Let me tell you about my great experiences with Wingspan so far upon my signing up I ran into some kind of mixup where I was kicked out before completing the signup. I immediately emailed customer ser... See more

Rated 5 out of 5 stars

and agent, finding tools that actually make my life easier is priceless — and Wingspan has quickly become one of those rare game‑changers. What I appreciate most is how promptly I get paid. T... See more

Rated 5 out of 5 stars

At 60 years old, and my first effort to have more flexibility in a job. Needless to say, I was a bit nervous with trying to navigate invoices and taxes. Wingspan has made it easy to keep track of whi... See more

Rated 5 out of 5 stars

I have enjoyed this payment platform a lot. I have never had a payment platform offer as many useful tools and options as this one does. The instant payment feature is a gamechanger when things are ti... See more

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Rated 5 out of 5 stars

Our company recently switched over to Wingspan for billing, likely because it offers more expanded functioning. It has also been easier to use, and has customer service built in. I had some difficulty... See more

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Rated 5 out of 5 stars

As a contractor, I’ve always had to manually handle everything myself—setting things up, tracking income, estimating taxes—it’s a lot. Wingspan completely changed that for me. It was super easy to... See more

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Rated 5 out of 5 stars

I told the chat bot that I wanted to converse with a real person, and sure enough I got an email from a real person in a short time! Diana sent links to answer my questions and I successfully transfe... See more

Rated 5 out of 5 stars

My current experience with wingspan has been awesome. I have run through 3 pay cycles with my Firm and Wingspan has been great with Notification on payment, deposits and any follow up or delay in the... See more

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Rated 4 out of 5 stars

I really loves how the program manages your income without the burden of preparing my taxes myself- it does if for you! Thank you Wingspan for making my financial wellbeing calmer. You have been a won... See more

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Rated 1 out of 5 stars

I have had bad experiences with this app....I work for one of their companies that they provide payroll for and I havent been able to set up for 2 weeks....I cant reach anyone to help solve the proble... See more

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Rated 5 out of 5 stars

I couldn't be happier with this all-in-one platform for independent contractors! It truly is a one-stop shop that simplifies every aspect. It was easy to set and underatand. The payout system is... See more

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Rated 5 out of 5 stars

The person who called me to help me complete the application answered my questions and provide assistance was very helpful, and patient. I also appreciated the prompt response to my earlier call.... See more

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Rated 5 out of 5 stars

I found Wingspan easy to use. I had a few questions and was able to receive an immediate response. Everything is laid out in a way that is efficient and easy to comprehend. I like that I can download... See more

Rated 5 out of 5 stars

Wingspan is a great company and account. I appreciate being able to keep track of my money in one place. I also enjoy knowing how much is coming and what day. Highly recommend wingspan to anyone!

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Rated 5 out of 5 stars

Wingspan was so easy to use especially being that it was my first time using it. I was able to successfully input my personal information without needing help from anyone. The navigation through the s... See more

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Rated 5 out of 5 stars

Wingspan was super easy to register for the first time. I was able to input my bank information, and it was very user friendly. I was really impressed with all the different options to conveniently ge... See more

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Rated 5 out of 5 stars

Wingspan made our invoices and payments very easy. It gives accurate invoices and also it’s easy to navigate! What I like about wingspan is everytime you will made a changes on your account they will... See more

Company replied

Rated 5 out of 5 stars

Signing up for Wingspan was a breeze! And as a self-employed contracted worker, the ability to deduct my own quarterly taxes will definitely be helpful! Adding my bank account was simple as can be!

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Rated 1 out of 5 stars

I am extremely frustrated with this company. It started off okay, but now it really feels like I am being robbed. It’s just unbelievable. They keep taking money out of my account whenever I make a pa... See more

Company replied

Rated 4 out of 5 stars

This is my first time using Wingspan. It's my payment method for this contract job I have. I'm new to setting up invoices, but I notice Wingspan sends me emails letting me know that my payments are on... See more

Rated 5 out of 5 stars

I love Wingspan because of their professionalism. I love that it supports all business types. I also enjoy receiving my pay two days earlier.

Rated 5 out of 5 stars

It was easy for me to navigate and very friendly to read. Everthing was their for you to see how your payment was process. You can open up the invoice to see it better and not just see the amoun that... See more

Rated 5 out of 5 stars

As a therapist, bookkeeping has always been one of the hardest parts of running my practice. I’ve spent years focusing on serving my clients but often neglected my own record-keeping, which left me... See more

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Rated 5 out of 5 stars

I appreciated the consistent reminders until I was ready to onboard. I found the unfolding process to be very easy. For example, I was provided a app that made uploading my identification documents re... See more

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Rated 5 out of 5 stars

Setting up my account with Wingspan was a great experience. The prompts and process were very easy to follow. Every step was clearly defined and efficiently built to make it user friendly.

Rated 5 out of 5 stars

Wingspan was easy to navigate and user friendly. I initially put it off thinking it would take up a lot of time but I was wrong. I was able to go through Wingspan and complete everything I needed to d... See more

Rated 5 out of 5 stars

Wingspan was sooo easy to sign up with. It was a seamless and to the point process, and the website runs smoothly every time I open it. I also love how you can get your money early (wish it had a chea... See more

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Rated 5 out of 5 stars

Wingspan has made managing payments and contractor setup much easier and more transparent. The platform is intuitive, reliable, and saves a lot of time compared to other tools I’ve used. Overall, it’s... See more

Rated 5 out of 5 stars

The company I work for just switched over to wingspan. The experience so far has been great! I have the ability to see very detailed all my clients! This is a great feature that Rula has added for us... See more

Rated 5 out of 5 stars

I’m extremely satisfied with Wingspan and their user interface. Wingspan offers a seamless direct deposit setup where you can connect a checking/savings account directly through your mobile banking ap... See more

Rated 1 out of 5 stars

Very LATE with payments overall and NOT FOING INSTANT PAYMENT AS AN INSTANT PAYMENT!! And you’re STILL CHARGED THE INSTANT PAYOUT FEE!! NO COMMUNICATION’

Company replied

Rated 5 out of 5 stars

Wingspan is super easy to use, I love the tracking and the updates, no need to guess what is happening! Wingspan keeps you updated! Great system!

Rated 4 out of 5 stars

Payments are working well. The tone of an email I received was a bit much- especially since I had everything done. No need for that unless I wasn't doing what you needed. Thanks-

Company replied


Company details

  1. Payment service
  2. Accounting Software Company
  3. Health insurance agency
  4. Software company

Written by the company

Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Wingspan Review: The Perfect Wingman for New Business Owners

and agent, finding tools that actually make my life easier is priceless — and Wingspan has quickly become one of those rare game‑changers.

What I appreciate most is how promptly I get paid. The system is smooth, reliable, and every time money hits my account, I receive clear email communication confirming exactly what I earned. No guessing, no delays — just transparency.

The tax estimate and withholding features are a lifesaver. Instead of being caught off guard at tax time, Wingspan helps me stay ahead by calculating what I owe and letting me set aside the right amount automatically. Even better, the platform doesn’t stop at calculations — it actually allows me to send payments directly to the IRS. That level of integration is rare, and it gives me real peace of mind.

On top of that, the income and expense tracking is incredibly helpful. As a new business owner, keeping everything organized can feel overwhelming, but Wingspan makes it simple. Everything is in one place, easy to understand, and designed to help me stay on top of my financial picture.

Honestly, having Wingspan feels like having a true wingman in my business — one that keeps me informed, prepared, and confident every step of the way.

30 January 2026
Rated 5 out of 5 stars

Wingspan is awesome

I find Wingspan to be user friendly from log in and maneuvering the system. There are multiple payment options that if fitting for any user. Tracking payments help keep up with current and past payments and keep them itemized. Lastly, Wingspan make it easy to keep up with tax forms and has a way to ensure taxes are paid.

23 January 2026
Rated 5 out of 5 stars

Easy Navigation

The app is really easy to navigate through. It is very user friendly. Being able to contact someone for help is also readily available.

20 January 2026
Rated 5 out of 5 stars

I found Wingspan easy to use

I found Wingspan easy to use. I had a few questions and was able to receive an immediate response. Everything is laid out in a way that is efficient and easy to comprehend. I like that I can download PDFs and have them when needed.

9 January 2026
Rated 5 out of 5 stars

Wingspan has made managing payments and…

Wingspan has made managing payments and contractor setup much easier and more transparent. The platform is intuitive, reliable, and saves a lot of time compared to other tools I’ve used. Overall, it’s been a smooth and positive experience, and I’d confidently recommend it.

28 December 2025
Rated 5 out of 5 stars

I am very satisfied with this company!

I am very satisfied with this company because of the quality communication is very fast and effective, and the teamwork among staff members is excellent whenever help is needed. I appreciate how well the system functions, allowing me to do my job smoothly and efficiently with each client. The company provides outstanding training that ensures that as a clinician , you are fully prepared to take great care of clients within the organization.

20 December 2025
Rated 5 out of 5 stars

Easy to use and useful guidance about my earnings

I have been using Wingspan for the past few months to receive payments from my private practice business. I’m very satisfied with my experience so far. Set up was super easy. They even helped me determine how much to set aside for my taxes and have an option for separately banking that amount and with a click on a button I can send that money directly to the IRS!

11 December 2025
Wingspan logo

Reply from Wingspan

We appreciate your feedback on your experience with Wingspan. We're glad you've found our tools and services helpful.

Rated 5 out of 5 stars

Instant answer

I was answered immediately despite it being the weekend.

15 November 2025
Wingspan logo

Reply from Wingspan

We do our best to make sure everyone can get a quick answer if they have a question about Wingspan. We're glad you appreciated it!

Rated 5 out of 5 stars

So Simple

This was very simple to understand. I did not need any assistance. Just when I thought I might have had a question, I continued to read to the next step and there was the answer. The process was also very quick.

14 November 2025
Wingspan logo

Reply from Wingspan

We love to hear it! Our goal is make Wingspan easy for every contractor.

Rated 1 out of 5 stars

I am extremely frustrated with this…

I am extremely frustrated with this company. It started off okay, but now it really feels like I am being robbed. It’s just unbelievable. They keep taking money out of my account whenever I make a payment—for example, I paid $163 last week, and it posted on the 24th. The same day, they took out another $163, instead of reversing the charge. It varies day to day, so I can’t dispute the second charge. It’s like a duplicate charge. Whenever I make a payment, they duplicate it, and instead of the charge being cleared, it stays pending. It continues to show pending until I call and complain. This is the second time this has happened, and there’s been no resolution. Give me my money back! The next time I get paid, the same thing happens—no resolution, same frustration. This is definitely the worst company I’ve ever dealt with. I’ve never encountered such issues when getting paid for the work I do.

24 October 2025
Unprompted review
Wingspan logo

Reply from Wingspan

We're very sorry for the frustrating experience with a merchant hold placed on your debit card. These holds typically fall off in a few business days but aren't controlled by our team. If that hold is still on your account, please reach back out.

Rated 1 out of 5 stars

WORST PAYROLL COMPANY - EVER!!!!!

2ND WEEK IN A ROW!!! WINGSPAN HAS NOT DEPOSITED MY PAYROLL CHECK. I TRIED TO CALL THE WINGSPAN SUPPORT HOWEVER THE COMPANY HAS BLOCKED MY NUMBER AND WILL NOT ACCEPT A CALL FROM ME. THE HEAD OF THE SUPPORT DEPARTMENT - THOMAS- ASSURED ME LAST WEEK THEY WERE LOOKING INTO THE PROBLEM AND WOULD GET IT RESOLVED. WELL, THAT CERTAINALY DIDNT HAPPEN AND NOW I HAVE NOT BEEN PAID AGAIN.

If I could rate Wingspan less than a one star I would. My paycheck was never deposited into my account, the same account and information that was on file for the last year. When I tried to find out what happened they acknowledge that it was Wingspans mistake, however I have to what for them to figure out where it my money went. When I tried to talk to a person, payroll, mgmt., I was told the only thing the support people can do is write a ticket and I would have to wait to get a response in 24 business hours. 24 business hours sounds quick, but that is really 3 business days. I have bills that are coming out of my checking account, and they could absolutely careless. If it were my company and I was considering using Wingspan Collective, I would be VERY, VERY concerned that Wingspan WILL upset your employees and you will lose them. YOU DON'T MESS WITH PEOPLES MONEY, PERIOD. Mistakes happen; I get it. However, you don't fix it on your timeline, you rectify the mistake immediately. Employees if your employer is thinking about using Wingspan Collective, PROTEST LOUDLY.

UPDATE: Thank you Thomas!

Thomas who is head of support reached out to me after I posted this review and took over my case and I was immediately paid, I really am grateful that Thomas stepped in a immediately resolved this issue. However I still feel how they communicate with their customers needs a major overhaul. You shouldn't have to post a negative review for something to get done or someone to step in a management capacity.

20 October 2025
Unprompted review
Wingspan logo

Reply from Wingspan

We're sorry to hear about your experience and have reached out directly to get more information so we can resolve this immediately. We are committed to ensuring our freelancers' payments are delivered accurately and on time.

Rated 5 out of 5 stars

100/100 TO WINGSPAN

Wingspan made our invoices and payments very easy. It gives accurate invoices and also it’s easy to navigate! What I like about wingspan is everytime you will made a changes on your account they will let u know by sending an email. That’s really helpful 🤩

23 October 2025
Wingspan logo

Reply from Wingspan

Thank you so much for the perfect score! We're thrilled to hear that you're finding Wingspan easy to navigate and that our invoicing and security notifications have been helpful. We appreciate your feedback!

Rated 5 out of 5 stars

Great experience with this payment platform!

I have enjoyed this payment platform a lot. I have never had a payment platform offer as many useful tools and options as this one does. The instant payment feature is a gamechanger when things are tight. Also, when I had a question their customer service was very responsive and helpful.

21 October 2025
Wingspan logo

Reply from Wingspan

We're so glad you're enjoying the platform and all its tools! It's fantastic to hear that the instant payment feature and our customer service team have been helpful. Thanks for sharing your great experience!

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