I'm not sure this review is real. Your name is not in our customer database or in our email support system. We have no record of you or any communication from you outside this review.

Our program is designed for adults learning guitar. There are other options specially targeted for children. I suggest exploring them.

That said, we have one of the highest ratings in our support service. Our teachers are highly responsive and available. This is one of the reasons our rating here and elsewhere is so high.