Could have been better
I write this review as someone who has bought veneers from WVH many, many times over many years, so I have some basis for comparison. On this occasion, I received the wrong thickness of veneer (0.25mm instead of 0.5mm). This probably doesn't sound like a big deal, and whilst is isn't the end of the world, it did delay work on the intended project by an additional week, as well as require me to chase up the correct order by email. To their credit, WVH were polite and responsive in their reply and sent out a courier with the correct order as well as a pickup of the incorrect one (hence three stars rather than one). I'd like to say this was the only time such an error occurred, but on a previous occasion I did also receive someone else's order by mistake (also rectified once I emailed them to notify of the error).
I have no complaints about the quality of the veneers themselves which are fine, and undoubtedly I will buy from WVH again in future, as they are probably the only major veneer supplier in the UK that is competitive. I just wish things on the packing side were a bit more attentive, at least on this occasion.