Sharon Wood

United Kingdom

Reviews

Review of Thompson & Morgan


Rated 5 out of 5 stars

Use T&M a lot for bulbs and plants

Use T&M a lot for bulbs and plants. Always arrive in good condition and go on to make my garden glorious.
Highly recommend .

2 January 2026

Reply from Thompson & Morgan

We're happy to hear that our bulbs and plants consistently arrive in good condition and contribute to your garden's beauty. We appreciate your recommendation!

Kindest regards,
Meg. 🌸

Thompson & Morgan Customer Care

Review of YuMOVE


Rated 5 out of 5 stars

Great service

Asked advice and received a reply within a matter of minutes. I’ve used Yumove previously on my older dogs but as getting a puppy soon wanted advice on when to commence Yumove.
Also your team were really caring as I recently lost both my elderly rescue girls (within 3 days of each other) and had sent some forget me not seeds to remember them by.

28 January 2026
Unprompted review

Review of Forthglade


Rated 5 out of 5 stars

Xmas Bundle .

Have just received my Xmas bundle and what a great bargain, bought on the Black Friday deal . Box was overflowing with treats and Xmas doggy dinners. My pups love Forthglade food and as they’re both getting on in years can be quite fussy but this food goes down a treat. My pups both say thank you Forthglade .

1 December 2025

Reply from Forthglade

We're happy to hear that your pups enjoyed their Christmas bundle! It's great to know they love our food, especially with their discerning palates. Thank you for sharing this positive feedback about your Black Friday experience.

Need a hand or have another question, please get in touch via our Help & Support form on our website: 👉 Contact Us – Get in Touch | Forthglade

Warm wishes,
The Forthglade Team

Review of Forthglade


Rated 5 out of 5 stars

Have 2 senior pups who love this food

Have 2 senior pups who love this food, also the soft treats kind to their teeth.
Bought some Xmas treats (know it’s early) as one of my girls possibly has lymphoma so time is precious so Xmas has come early in our house. Will be ordering some more shortly.

16 October 2025

Reply from Forthglade

We're happy to hear that your senior pups love our food and treats! Thank you for sharing this with us, and we're sending positive thoughts your way during this special early Christmas!

Review of YuMOVE


Rated 5 out of 5 stars

Senior chews.

Have just changed to Senior chews for my 2 elderly pups. They are soft to make them easy to eat as one of my girls now has difficulty eating harder chews/ treats. My girls love them. Arrived very quickly.
Highly recommend Yumove.

3 October 2025

Review of Forthglade


Rated 5 out of 5 stars

Senior pups love food and treats.

Both my senior dogs love this food ( one has several health problems and can be a really picky eater) and the treats are soft for aging teeth.
Always delivered within a reasonable timeframe.
Highly recommend.

7 October 2025

Reply from Forthglade

We're very happy to hear that your senior dogs love our food and treats! We appreciate you recommending our products and are glad our delivery service is satisfactory.

Review of G Decor Ltd


Rated 5 out of 5 stars

Birthday present.

Sent as a birthday present for my sister who absolutely loved it, she says the scent is lovely.
Easy to order and then to contact seller as I wanted a note to say who it was from enclosed which they did for me. Delivered well in time for her birthday.

1 July 2025

Review of Forthglade


Rated 5 out of 5 stars

Fussy elderly Labrador!

Recently bought the English Classics pack for my 11 year old Labrador, she was becoming increasingly fussy and some mornings refused to eat anything except treats! Have to say she absolutely loves this food and wolfs it down both am and pm meals. Would highly recommend. Next time we’re going to try shepherds pie.

30 May 2025

Review of ManyPets Pet Insurance


Rated 1 out of 5 stars

I’d rate a 0 if I could.

I’d rate a 0 if I could.
I have a chronically sick Labrador and make several claims for her medication etc, today 27/05/25 I phone for an update to be told that a claim i made in March now needs information from my vet when on 7th May they paid out for exactly the same medication. On my portal it stated information received on 2nd April now suddenly that’s not enough and on checking post phone call that part has been changed to info required from vet. My vet constantly sends info to this company about my dogs health issues. This is an ongoing issue with Many Pets. When they were Bought by Many they were brilliant but now they query every single claim. I really do t understand why when dealing with an animal with a life long illness they can’t keep her history on file and consult that each claim.
My advice is go with someone else, Many Pets like to take your premiums every month which is extremely expensive but certainly don’t like to pay out.

27 May 2025
Unprompted review

Reply from ManyPets Pet Insurance

Hi Sharon, thanks for your review. We're so sorry to hear that you've had issues with your claims. Our team are human and there can be occasions where information is missed, we're so sorry for any inconvenience this has caused and we're working hard to improve our efficiency. Please let us know if you'd like us to raise a complaint!

All the best,

S
The ManyPets Team

Review of Animed


Rated 5 out of 5 stars

Great service as always.

Buy my dogs veterinary diet and medicine from Animed. Always deliver on time and often before stated date, good value for money especially when you have a dog with an ongoing chronic health condition.
Would highly recommend.

13 December 2024

Reply from Animed

Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
It is good to hear that your order arrived in a timely fashion.
Your continued support is always appreciated.
Kind regards
Sorcha

Review of YuMOVE


Rated 5 out of 5 stars

Great for my Labrador.

My Labrador has been taking these for sometime. She just eats them so must taste ok. She has had cruciate ligament surgery that went wrong so has a huge metal plate in her leg and suffers with arthritis, she had a bad past as a puppy farm breeding girl who it is thought was kept in a cramped cage. Yumove helps her so much would highly recommend.

2 October 2024

Review of ManyPets Pet Insurance


Rated 1 out of 5 stars

Regular medication for hepatitis.

My dog takes daily medication and has done so for over 2 years. I send in the recommendation for this from the specialist vet we saw so why do Many Pets have to ask my own vet for confirmation, I don’t buy medicines for the sake of it ! At the moment I have 3 claims in progress all for the same medication! Other claims get paid the following day ! Doesn’t make sense.

16 December 2024

Reply from ManyPets Pet Insurance

Hey Sharon,

Thanks so much for your review. We're sorry you're unhappy with our claims process. Different claims will require different information and checks. We need to make sure that we have full medical history on record to check for any pre-existing conditions which are not covered by your policy and we reserve the right to request further evidence to support any claim. We're sorry for any delay this has caused and we're working hard to pay out your claims as quickly as we can!

All the best!

S
The ManyPets Team

Review of Animed


Rated 5 out of 5 stars

great service.

Use Animed to order my dogs food and supplementary medication . Much cheaper than buying from the vet.
My dog suffers with chronic hepatitis so requires veterinary food and medication to keep her liver as healthy as possible.
Great service, always delivered in good time.

28 October 2024

Review of Smartseal UK Ltd


Rated 4 out of 5 stars

Only problem delivery company.

Ordered some paint sent out very quickly the only reason I didn’t give 5 stars is down to the delivery, sent a text on Thursday (from delivery company) saying it would be delivered the next day and it wasn’t. Did contact Smartseal who sorted it out quickly but because there are no deliveries at weekends I had to wait till Monday. Very prompt service from Smartseal. Thank you.

24 October 2024

Reply from Smartseal UK Ltd

Hi Sharon,

Sorry to hear you experienced issues with the delivery of your Anti Condensation Paint. We appreciate your feedback.

Thank you for taking the time to leave a 4* review.

Kind Regards,
Emma@Smartseal

Review of ManyPets Pet Insurance


Rated 1 out of 5 stars

Drawn out claims process .

Still waiting for a claim to be processed . My dog has chronic hepatitis and requires daily medication to control this which was prescribed originally from a specialist vet we saw back in 2022. I send in my claim and invoices every month and it still takes weeks sometimes going into months to get a claim settled. I have also sent in (on numerous occasions) the letter from the specialist stating she needs these meds. So why does many pets then have to ask my own vet to clarify this every time I claim? They recently sent me an email saying they needed info from my vet and if they didn’t receive it within 7 days they’d close the claim even though online it clearly stated info had been received when I phoned them they said they had just received the info 45 minutes previously! How convenient. Many pets have me over a barrel as my dog is older and has a lifelong condition I really don’t understand why they take so long to process a simple claim like this, when they were Bought by Many they were brilliant and settled in reasonable time now they’re more interested in taking your money every month but not so keen to pay up.
If you love your pet don’t insure with this company.

16 August 2024
Unprompted review

Reply from ManyPets Pet Insurance

Hi Sharon,

Thanks for reaching out. I'm sorry you've had a bad experience claiming with us. Each claim is assessed individually and may fall under different criteria, so different information is needed depending on the type and value of claim made even if a claim for the same condition has been made before. We understand if this slows down your claim it can be frustrating and we're so sorry for any delays, but we do reserve the right to request further evidence to support any claim and assess it fully.

Our team are human and there can be occasion where information is missed, especially if its been received into the business but not yet uploaded to your claim. We're sorry for any concern this caused.

If you'd like to raise a complaint your experience please let us know and we can log that for you. I hope you and your dog are both ok!

Sadie
The ManyPets Team

Review of Mail Order Trees


Rated 5 out of 5 stars

Bottle brush tree for sisters birthday.

Ordered a bottle brush tree for my sisters birthday they said 7-10 day delivery, hadn’t arrived after 10 days so I emailed them and they were brilliant, their suppliers had sent the wrong tree so I opted for an alternative (still a bottle brush) it was sent out that afternoon and my sister received it the following day.
Customer service was outstanding.

15 July 2024

Reply from Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate.
Callistemon is such a pretty plant, we hope it makes a pretty addition to your sisters garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Review of Animed


Rated 5 out of 5 stars

Great service as always

Great service as always.
My rescue lab has chronic hepatitis and I need to get her a special diet and supplementary medication which I obtain via Animed. Much cheaper than the vets.
Highly recommend.

11 June 2024

Reply from Animed

Thank you for your feedback.

I am glad that we were able to help with your pet’s needs.

Your continued support is always appreciated.
Kind regards,
Megan

Review of Animed


Rated 5 out of 5 stars

Medication for my Labrador.

Always good value for money and delivered more often than not earlier than expected.

30 April 2024

Reply from Animed

Good afternoon.

Thank you for your comments.

It is always nice for our staff to hear from a customer who has had a positive experience.

Your continued support is always appreciated.

Kind regards,

Wayne L

Review of ManyPets Pet Insurance


Rated 1 out of 5 stars

Exceptionally poor customer service.

Have put in claims for my labradors monthly medication back on 12/03 , spoke to an advisor 11 days ago who said she would put my claims forward to be assessed asap, as of today 3 of my claims are still waiting to be assessed by claims handler and the latest one made in April has been closed due to being below the excess, I thought that the excess would be taken from the claims made in March seeing as my very expensive policy renewed on March 1st obviously Many Pets deem otherwise. This is becoming a very regular occurrence I cannot see how some people get their claims reviewed in a matter of days and mine go on for months! My Labrador has a chronic lifetime condition (she is over 10 years old so her lifetime isn’t going to be that long!) I have sent in correspondence from the specialist vets we saw in Somerset plus invoices every time I claim, what more do they want me to do I’m at my wits end.
Do not insure your pet through this company it’s customer service has hit rock bottom since it changed its name from Bought by Many when I gladly gave it a 5*review. My dog is now too old/ill for me to be able to change insurers and they know it!!!

7 May 2024
Unprompted review

Reply from ManyPets Pet Insurance

Hey Sharon,

Thanks for reaching out. I'm sorry its taking a while to pay out your claims. We receive and pay out a higher volume of claims than some other insurers as we offer some of the most comprehensive cover on the market. We know this can sometimes slow us down and we're so sorry for the wait. We're doing everything we can to fix this like hiring lots of new claim handlers.

Your excess for this policy year hasn't been paid yet and will be deducted from one of your outstanding claims when it is assessed. I've asked the team to look into this for you and they should be in touch soon. We're so sorry for the wait.

Sadie
The ManyPets Team

Review of Pawable


Rated 5 out of 5 stars

My senior pup loves this .

On my 2nd pack of Pawable. My senior lab loves this . I think it’s beginning to help, she’s had a cruciate problem spanning over 2 years having had complications and requiring x4 surgeries on said ligament. She’s a rescue who spent the first 7 years of her life cramped in a cage producing puppies for an unscrupulous greeder, she was given to a rescue at aged 7 and we then adopted her. She couldn’t stretch her back legs at all when she arrived with us so will never be a “normal “ doggie, however she appears happy and that’s the main thing. Pawable appears to be helping with her new lease of life. Highly recommend.

29 December 2023