Don’t honour their trial promise
BEWARE! Purchased a Derila pillow at £69.94 & pillow cases at £34.98. Used for 1 month , had pains to my neck & upper spine and the pillow fibres came loose. Contacted them for refund and they refused on the basis both items were used and for health reasons wouldn’t accept returns or refunds. Do not be fooled by their positive claims!
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