United Kingdom
Review of Crown Property Management
Looks like Crown has removed or asked TP to remove 15 reviews over the last year.
but suddenly in the Month of OCTOBER lots of positive reviews appear.
Strange this are they paying for these from so called freinds and staff.
Reply from Crown Property Management
Let's let the reviews speak for themselves.
Review of Crown Property Management
TERRIBBLE SERVICE.
Removed Comment
Removed Comment
BUT HAS THE TIME TO REPLY ON HERE
AND Removed Comment
LOOKING FORWARD TO MEETING THE OWNER IN PERSON.
Shame we have to remove the comments that the owner finds an issue with.
Reply from Crown Property Management
Hiding behind a fake name LOL , how cowardly but in any event , lets let our reviews speak for themselves shall we..
Review of Revolut
Have now closed both business and personal accounts.
Very good rates but customer service is non existent. Now switched to another provider and seems better.
Reply from Revolut
Hello there!
We’re sorry to hear about your experience with our support team.
Kindly note that we have a 24/7 support available for both retail and business services.
We have located your account and our colleagues will be following up with your case through the in-app chat as soon as possible.
You can also get assistance from our team via email at help@revolut.com
Thank you for your patience.
Review of Dealmonday
Ordered as cheap and was on 2-4 days delivery but after 5 days tracking only said awaiting collection.
No replies to messages so put a chargeback on card. Then straight away a refund message from them
Reply from Dealmonday
Dear Customer,
We sincerely apologize for the inconvenience you've experienced with your order, and we understand your frustration. It's never our intention to cause any issues with delivery, and we are truly sorry that your order did not arrive as expected.
We do value your feedback and are actively working to improve our delivery and customer service processes. Please note, we are committed to resolving issues like this promptly, and we regret the delay in communication. If you ever have any further concerns, please reach out to our customer service team, and we’ll ensure the matter is handled with priority.
Once again, we apologize for the inconvenience caused, and we appreciate your patience as we continue to improve our service.
Best regards,
Dealmonday
Review of JetBlue Airways
Great airline
Booked from Boston > Barbados
Cheap
ontime
Good staff at airport and on flight.
Will be using again for internal USA Flight
Review of Tradebox
Tried to pay for a new licence. Which we have had running for the last 14 plus years on auto renewal.
But as the owner of our company left Tradebox poor feedback due to the lack of support now offered and no way of contacting them on the phone or email anymore which changed last year.
The owner of Tradebox don't want to do business anymore.
Nevermind will let people know of the other solutions very soon.
Which is in the process trials currently and & £250.00 Setup and £50.00 annual renewal is far cheaper than the TB One that works most of time but like everything has issues from time to time.
UPDATE from TB Reply:
This guy is unbelievable.
Have in writing from a
one of Tradebox directors please change review and we will look at it. That's what this is about
How can you abuse him if uncontactable. by PHONE or Email??
TB have asked for more info today so they can help you have my number TB give me a call or pop in the office for a chat.
Reply from Tradebox
This is the 3rd 1-star malicious review from the same business with different profiles (Dazza = The Good the Bad & = Accounts Solutions). Owner threatened to leave multiple negative reviews after we refused to renew software licence because of continued abusive and threatening behaviour. In over 20+ years of supplying software solutions to thousands of online retailers this is the most malicious business owner we have encountered and the only business we have ever refused to renew a licence with.
If you are reading this review because you are considering using Tradebox to automate your ecommerce accounting and want to see what kind of company we are, please check out the multiple 5 star reviews we have from our genuine customers. We invest heavily in our customer service and truly want to offer a service and solution that stands out. If you want to understand the service you will receive from Tradebox, download a trial and engage with our team. You will not be disappointed by our 5-star service.
Review of Davan Caravans Ltd
have always had good service from this company.
Yes they have had issues but dont everyone
you normally only hear of bad experiences not the 100's of good
even though the are 375 miles away from my home.
Review of Truma Gerätetechnik GmbH & Co. KG
Very good service. shame its the same all over europe.
UK is also very good
highly recommended company would like to become a UK service agent and supplier
Review of Trustpilot
Now being asked to confirm a review i placed flor a company.
What if someone dont like you just look to remove the review.
being asked to upload details and other info.
Reply from Trustpilot
Hello Vince
Thanks for your review.
In order to build trust and promote transparency, all users have access to flag a review which they think breaches our guidelines. For some of the flagging reasons, we first ask the business to contact you directly to address the problem. If the issue isn't resolved, they can flag your review to our Content Integrity Team, who will then investigate further.
This guide will further explain the process https://support.trustpilot.com/hc/en-us/articles/115004535608--What-happens-after-companies-report-reviews-
If you need to contact our Content Integrity team directly about a review, you can contact us here https://support.trustpilot.com/hc/en-us/requests/new
Kind regards
Jen | Trustpilot
Review of Expert Energy Group
Very poor in replies have just got back from Holiday and now have to process a claim as these guys don't respond Calls What's app and emails but have to do correct way and give them opportunity.
But at least CA have said I can claim extra in costs to install the upgrade to the system they installed. And also consequential loss. Which should be more than the installation complete.
Wayne and John you messed with the wrong customer this time..
Now you are trying to remove this review like you did on your FACEBOOK page.
You even sent a letter undated unsigned and no company address on your letter head not even the company reg number. Very unprofessional.
Review of Expert Energy Group
Good start and very good Service when they wanted the job.
Until things go wrong won't respond to emails calls or WhatsApp messages.
Ordered another Battery in April 2022.
Told June no problems July install is fine as will be on holiday. Came back and called told August. September and called told supplier cancelled and if we want now another £500.00 more.
Had to chase everytime.
Wayne told me to call his supplier Midsummer who advise order wasn't cancelled but would be October.
This guy Wayne won't return calls or any messages except one tonight.
When a fault is showing on App and wasn't interested and typed on WhatsApp DONT WANT YOUR BUSINESS. Don't contact me again...
Be careful this is a company that takes money, talk the talk but then has no customer service or communication skills.
Will not be recommending again.
Shame as was trying to keep local but 2 Man Bands are not worth the hassle.
Please be vary careful if you look to use this company. I hear they have stopped quoting for Solar. maybe a good idea and maybe they should go back and work for a professional company and close #Energy #Expert #Group #solar #install #electricians #essex
Still no contact from these guys since 13th SEPT 2022. only via comments on social apps un professional. stick your head in sand and hope it will go away don't work.
Looking forward to receiving the difference in price they quoted to what i may pay now for the upgrade from another as entitled too ref advise from citizens advise and TC. and consequential loss compensation. They had a choice and ignored my coms. BIG MISTAKE WAYNE AND JOHN
Reply from Expert Energy Group
Hi Vince,
Just to clarify a couple of points which aren’t factually correct. Wayne called you to inform you that the 8.2 Givenergy battery order had been cancelled by the wholesaler as they would not sell the battery without a full solar PV system. This has been common over the last year due to high solar demand across the country. When we first spoke to you about another battery in June you didn’t want the order placed as you were travelling. It was your choice to delay the initial order until you returned.
You became abusive on the phone and then asked if you could source a battery how much could we install it for. You were told a price and replied ‘Whats the point’ and hung up. The additional cost was to source the battery from 'Segen’ who are more expensive than Midsummer. You also supplied your own solar panels and mounting equipment, therefore, Midsummer will not sell the battery to us as the full kit was not ordered from them previously. This is clearly stated on the website here: https://midsummerwholesale.co.uk/buy/giv-energy
You then phoned the wholesaler and were in their words ‘abusive and rude’ and also threatened to sue them. They phoned us to inform us that they had received a call from you as they were shocked that a customer phoned in such an aggressive manner.
You’ve then proceeded to make numerous calls to the personal phone number of Wayne and also sent a message stating ‘You in hanngingfield tomorrow maybe face to face you will talk’.
You’ve then been informed to make no further contact or you will be reported to the police for harassment.
I noticed you also claimed your ‘app’ wasn’t working days after this issue arose. We noted from the portal that you switched the battery and inverter off in a vain attempt to get us to come out and fix it. We can see every user action on the Givenergy portal and can see that it is back online and working fine. For the record we have numerous screenshots of it showing online on randomly selected days throughout October as evidence in case you decide to try the same tactic again.
Under no circumstances will we deal with aggressive, threatening and abusive individuals. You have been informed not to contact us again. I look forward to speaking to trading standards and providing them with all this information.
For your information every call is recorded and they have been listened to. We also have screenshots of the messages you have sent and false reviews you have left, these will be provided to trading standards should you wish to go down that route.
I'd also like to add that no money, not even a deposit was paid by Vince as it would have been full payment due after installation. Just to note he paid a month late after the first installation back in August 2021.
Vince has continued a tirade of false reviews across the internet over the last 3 weeks about our company yet contacted Givenergy on 23/09 to ask us if we would install another battery for him. This is days after leaving numerous negative reviews about the company. It's a bit odd that you would want such a bad company back in your home to carry out more work isn't it?
We have stopped taking any further solar work until 2023 due to high demand, this is clearly posted on our website for everyone to see.
Kind regards,
John
Review of Tradebox
Great company and support.
used for over 10 years now, looking forward to more upgrades
Advanced Fluid
Not any more Support is disgraceful. 2024
Reply from Tradebox
This is the 3rd 1-star malicious review from the same business with different profiles (Dazza = The Good the Bad & = Accounts Solutions). Owner threatened to leave multiple negative reviews after we refused to renew software licence because of continued abusive and threatening behaviour. In over 20+ years of supplying software solutions to thousands of online retailers this is the most malicious business owner we have encountered and the only business we have ever refused to renew a licence with.
If you are reading this review because you are considering using Tradebox to automate your ecommerce accounting and want to see what kind of company we are, please check out the multiple 5 star reviews we have from our genuine customers. We invest heavily in our customer service and truly want to offer a service and solution that stands out. If you want to understand the service you will receive from Tradebox, download a trial and engage with our team. You will not be disappointed by our 5-star service.
Review of Webinterpret
Total waste of time this company don't listen to requests and only want to send automatic or one line email replies.
Very unhelpful and expensive service
It good to talk.
Reply from Webinterpret
Dear Vince,
Thank you for your feedback. We are sorry to hear that you are not satisfied with the service we provide.
We would like to ask our support team to get in touch with you to guide you through the challenges you might be facing.
Can you please contact us directly on Facebook with the email address and the contact telephone number we can best reach you on? So we can identify you in our system and help you further.
Thank you very much in advance!
Kindest regards,
Your Webinterpret Team
Review of EKM
poor support..
managers dont call back.
head in sand dont listen to customers
time to leave been with them too long over 7 years
Reply from EKM
Hi Vince, thanks for your custom over the years. It saddens us that after 7 successful years together that you have left us the lowest possible star rating :( We noticed that any issues you had got sorted out swiftly by your account manager Danny, who you have a direct line with. We would love to carry on working together, we value all EKM shop owners opinions and feedback as to where we can improve and with that in mind we will get your account manager to reach out to you :)
Review of Norwegian Air Shuttle
First time used this airline
Great price, customer services and flights.
Would highly recommend over the like of rip off Ryan air
Like flying with BA
Review of Ryanair
AVOID at all costs
Worst airline in the world customer service no existent.
Review of Goldcar
Booked car hire which was great and cheap. Included insurance all inclusive.
When we collected car we had to pay deposit which is fine. The guy at goldcar said it was for fuel and would be refunded in full if we return the car with full tank of fuel. As its was expensive if they fill car up.
NOT the case when we got card statement only refunded small amount. Called up rental cars . Com and told nothing they can do and it's insurance and fuelling charges that we had signed for they would refund the insurance we paid for before we went 1/4 of the charge.
Total rip off
Tried goldcar.es but can contact them at all. Look forward to next months visit and scene that will follow.
Reply from Goldcar
Dear Vince,
Allow me to explain our Flex Fuel policy: customers pre-purchase a full tank and receive a refund for unused fuel, minus a handling and administration fee (the vehicle needs to be driven to be refueled and cannot be rented out in the meantime). With this plan customers benefit from our Quick Return System, they don't have to worry about refueling the vehicle close to the office before returning it or wait for the tank to be checked. This is explained during the booking process through our website ( http://bit.ly/1HdvHef).
Regards,
Victoria
Review of Goldcar
Booked car hire which was great and cheap. Included insurance all inclusive.
When we collected car we had to pay deposit which is fine. The guy at goldcar said it was for fuel and would be refunded in full if we return the car with full tank of fuel. As its was expensive if they fill car up.
NOT the case when we got card statement only refunded small amount. Called up rental cars . Com and told nothing they can do and it's insurance and fuelling charges that we had signed for they would refund the insurance we paid for before we went 1/4 of the charge.
Total rip off
Tried goldcar.es but can contact them at all. Look forward to next months visit and scene that will follow.
Reply from Goldcar
Dear Vince,
Thanks for your comment. Our intention is to improve daily and the opinion of customers is essential to do so.
On the issue you described, if you're sure you returned the car full of fuel and you think the amount reimbursed in your credit card is not correct, please send us an email to (goldcarweb@goldcar.com) and we'll be pleased to investigate your case further and help you.
Hope to see you soon,
Kind regards.
Victoria R.
Goldcar Representative.
Review of Rentalcars.com
Booked car hire which was great and cheap. Included insurance all inclusive.
When we collected car we had to pay deposit which is fine. The guy at goldcar said it was for fuel and would be refunded in full if we return the car with full tank of fuel. As its was expensive if they fill car up.
NOT the case when we got card statement only refunded small amount. Called up rental cars . Com and told nothing they can do and it's insurance and fuelling charges that we had signed for they would refund the insurance we paid for before we went 1/4 of the charge.
Total rip off
Tried goldcar.es but can contact them at all. Look forward to next months visit and scene that will follow.
