K LANE.

Thank you for your kind feedback! We’re delighted to hear that our team contacted you to offer an earlier installation and that the fitter was professional, knowledgeable, and polite. It’s great to know they left everything clean and tidy, and explained how to fit the blocks and the workings of your softener.

If you’d like to recommend us to friends or family, you can visit https://www.harveywatersofteners.co.uk/refer-a-friend/
to benefit from our referral programme.

Kind regards,
The Culligan Harvey Team

Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton

Hello,

We're happy to hear that our staff was helpful and resolved the issue. Thank you for your positive feedback; we appreciate it.

Chemist4U

Good Afternoon Mr Lane,

Thank you for your review.

Checking your account, I can confirm your GP is not issuing the medications on the same day, some are being issued on one day and other medications a few days later.

If they did issue the medication to Pharmacy2U, we would dispense them as we have done any other medications we have received.

The surgery would not issue you a prescription to collect from a high street pharmacy, if they issued it to Pharmacy2U, they would check with ourselves before a new prescription is issued.

We would ask that you keep a check on your emails, we do confirm the items you request "NHSRequestConfirmation" and a further email is sent to confirm the items your GP has authorised on the back of your request "NHSPrescriptionReceived".

Within this email, we do ask if there is a discrepancy to contact your GP in the first instance and in your case this would be missing items, as you can appreciate like any pharmacy we cannot send medication that has not been authorised on a prescription.

If the medications are still needed, please contact your surgery.

Apologies, for any inconvenience caused to you.

Kind Regards,

Ash

Thank you for such a lovely review, Kindest regards Naomi

Thank you so much for your kind words! Look forward to speaking to you both soon! Kindest regards Naomi

Hi K Lane,

Thank you for your feedback! We're glad to hear that Frank was courteous and calm, and that he was willing to listen and work at your pace. Providing a comfortable and supportive experience is important to us, and it’s great to know that he made a positive impact during your interaction.

If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

Thanks,
Tom, IONOS

Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a positive experience overall. We appreciate your feedback on the hot chocolate, sorry you were disappointed. Our drinks offer is something we constantly review; we have recently ordered a new machine for the Christchurch showroom. We aim to have a great-tasting, high-quality drink for you on your next visit.

Hi there, I understand that your parcel was delivered in damaged condition. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Could you please email [email protected] with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.