Julie Mitchell

Amazing company, kept regularly informed and communication was brilliant. Aaisha who handled my case went above board working late at night, I hope she is recognised for her hard work and dedication.

Thank you for an amazing service

Nicole was very good at explaining everything to me. She was polite and courteous and very patient during our telephone conversation. I have her direct number to call her if I have any queries. Very professional and the personal touch went a long way 👏

Communication

I ordered the protein coffee and when I looked at my invoice they had added 3 extra items without my knowledge at an extortionate price. I tried to cancel immediately to then get an email to say it had been shipped. BEWARE!

Delivery driver was very professional and polite and was on time. I had a delivery window of 5.30 to 7.30. He arrived at 5.37. Great service

A lovely pleasant man with a ready smile, he inocked on the door and handed me my parcel not just leaving it on the doorstep like some other local courier I can't mention!!!

The flowers I ordered were half dead and some heads on them were already drooping. Looked nothing like the pic either. I've emailed twice to complain and I've heard nothing back. All in all terrible flowers and terrible customer service

I have had 3 bad vapes! The first one i reported and had to place an order to get a replacement, the next two were the same, I requested a full refund and I have been totally ignored. Appalling customer service

Great service, rapid delivery and they are very good on packaging. Will definitely use them again 😊

Plenty of contact of expectent/arrival of delivery. Came on time, stored securely as not in, no excess packaging

I will definitely use again, competitive price, free delivery, delivery was 2 working days. Excellent product and amazing customer service 😁

Website easy to use, lot of choices, I managed to get my shower screen in the sale saving me £130!!

My parcel was delivered whist I was out so some person I don't know signed for it. No card through the door to say who had my parcel and where it would be for me to collect. All I got was an email saying someone had signed for and no further details.
I still haven't got my parcel and have had no response to my email to the company. The parcel was a a Christmas gift for my grandaughter so you can imagine how furious I am

I didn't understand how the process worked and missed email sent to redeem my wowcher. When I went to look when delivery was I realised it had expired. I contacted customer service who explained to me what I should have done and as a good will gesture they refunded my money in my 'Wowcher Wallet'. Though to be honest I would have preferred the item I had ordered or money refunded to my bank account.
The staff responded to my messages in a professional and efficient manner.
Will I use Wowcher again? Yes I think I will