Cheryl Walsh

United Kingdom

Reviews

Review of Jet2holidays

Review of Water2


Rated 5 out of 5 stars

Easy to install

Easy to install. Very impressed.

17 October 2025

Reply from Water2

Hi Cheryl,

We're so glad to hear that the installation was easy, and you're happy with your filter! Thanks for your feedback.

Best wishes,
Amy
Head of Water2 Customer Support

Review of Purely Pets Insurance


Rated 5 out of 5 stars

Would recommend

Efficient and easy claim process. Easy to communicate with and absolutely valuable free online vet services. Would definitely recommend.

4 February 2026

Reply from Purely Pets Insurance

We're happy to hear that the claim process was efficient and easy, and that you found our online vet services valuable. We appreciate your recommendation and feedback!
Kind regards
Jemma
The Purely Pets Team 🐾

Review of Dancebit


Rated 1 out of 5 stars

Is this a scam ?

Did the trial and cancelled . However they still are taking money out of my bank and no clear way to cancel. Have tried to contact them but still nothing resolved. Will contact my bank next.

30 October 2025
Unprompted review

Review of Petlog


Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.

21 August 2025
Unprompted review

Reply from Petlog

Thank you for your feedback. We are very pleased to read that you are happy with the service received from Petlog. Our staff work diligently and pride themselves on providing excellent service to all customers.

Review of Whittard of Chelsea

Review of Preen & Clean


Rated 5 out of 5 stars

Great company

Great company, quick, efficient, easy to communicate with very reasonably priced. Highly recommend

5 August 2025
Unprompted review

Reply from Preen & Clean

Hi Cheryl, Thank you for your 5* review, it's greatly appreciated. Kind regards, Preen & Clean

Review of Trading 212


Rated 5 out of 5 stars

Great app

Great app . Easy to use

3 July 2025

Reply from Trading 212

Thank you for the 5-star review!

We're pleased to see you find the app easy to use 😊

Review of Purely Pets Insurance


Rated 5 out of 5 stars

Wonderful company

Wonderful company. Fast and easy payout . Love the access to free vet video calls.

1 May 2025
Unprompted review

Reply from Purely Pets Insurance

Good morning
Thank you for the brilliant review!
Kind regards
Jemma
The Purely Pets Team 🐾

Review of AIT Home Delivery UK Ltd

Review of Bathroom Mountain


Rated 5 out of 5 stars

Great company

Great company. Fantastic customer service that go above and beyond. Bathroom unit and sink great quality, and superb price. Second time dealing with this company and definitely would recommend.

17 February 2025
Unprompted review

Review of EMaC Ltd


Rated 5 out of 5 stars

Absolutely amazing company !

Absolutely amazing company. Not only a real customer service with real people you can talk to over the phone but also so helpful.
Paid for my repair on the day, direct to Peugot despite the astronomical charges that Peugot charge.
Thank you EMac

25 February 2025
Unprompted review

Reply from EMaC Ltd

Good Morning Cheryl,

Many thanks for your fantastic review - we are delighted you are happy with the service we have provided you with.

If we can help you with anything else in the future, please do not hesitate to contact us.

Kind regards,
Scott at EMaC

Review of Wowcher


Rated 1 out of 5 stars

Diabolical customer service

Why does this company have two different trust pilot review. Clearly keeping the negative reviews away from the positive. My experience with customer service is absolutely dreadful. Now using a company called revolver to help.
It’s absolutely impossible to speak to anyone at Wowcher or get my case escalated to anyone who doesn’t seem to be reading from a script.
If Wowcher responds to this they can message me via email which can be found linked to my order 49264648
As I’ve tried to email but the address I was given was coming back as invalid

24 February 2025
Unprompted review

Review of Wowcher


Rated 1 out of 5 stars

Dreadful customer service

Going round in circles with customer service.purchased a watch and was given the option to join there vip club for £4:99 . It came with £5 off the watch so it was a no brainer .
However I mistakenly pressed a button about half an hour later and purchased the vip again £4:99
Trying to explain this over and over again on WhatsApp to no avail. It is only £5 however my complaint is that there is no way to actually speak to someone. Very frustrating and will put me off ever using Wowcher again.

My order number is 49255402
I have a long chat on WhatsApp but I don’t know who with because they have not given me their name.As far as I am aware the chat is still open.
Update, I have asked politely three times on the WhatsApp page for the name of the person I am talking too and they just keep ignoring my request.
Still waiting for someone from Wowcher to contact me .

22 February 2025
Unprompted review

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Review of MoneySuperMarket


Rated 5 out of 5 stars

Best comparison site

Definitely cheaper than the other big compare sites .

18 October 2024

Reply from MoneySuperMarket

Thank you for your positive review! We're delighted to hear that you found our prices competitive. We appreciate you choosing us and sharing your feedback.

Review of Virgin Experience Days


Rated 4 out of 5 stars

Updated from awful to good.

Awful customer service. Bought a voucher and the place shut down and did not reopen fully for a year. I was patient and did not request a refund. Now virgin experience want to charge me £20 to extend the validity of the voucher. I will never again use them .
The vegetarian society who offer the classes have however been extremely helpful and have sorted the problem directly.
My advice would be, always go directly to the company or give a gift card of money.
Eventually sorted by Chantelle, who I would like to thank.

18 October 2024
Unprompted review

Reply from Virgin Experience Days

We are truly sorry for the disappointing interaction had with our customer service team. 
This should not have been your journey with us, and we will be providing additional training, where required. 

Please be assured, I have personally responded to your WhatsApp and have processed a newly extended E-Voucher for you - Chantelle.

Review of Diamonds Factory


Rated 5 out of 5 stars

Beautiful ring

Beautiful ring , great service. Especially the free resizing.

6 September 2024

Reply from Diamonds Factory

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Diamonds Factory Customer Service

Review of Jet2holidays

Review of Thompson & Morgan


Rated 5 out of 5 stars

Lovely plants

Lovely plants . Quick delivery.

1 May 2024

Reply from Thompson & Morgan

Thank you for your positive review. I'm pleased to hear that your order arrived safely.
Kind Regards, Michelle

Review of Bird & Blend Tea Co.


Rated 5 out of 5 stars

Amazing

Wow ! From knowledgeable and helpful staff bird and blend show exactly what customer service should be . Their products wow ! Never had matcha before and now I’m hooked. I also have tried some of their loose teas , all of which are fun and so tasty.
Highly recommend.

14 March 2024
Unprompted review

Reply from Bird & Blend Tea Co.

Thank you so much for your glowing review Cheryl, its so good to hear you are enjoying your tea goodies and that you appreciate our service - we all try very hard to ensure all customers get the very best experience with Bird and Blend. Andi @ B&B