Customer

United Kingdom

Reviews

Review of Jessops


Rated 5 out of 5 stars

Brand new Pentax lens

I decided to but a new Pentax lens as Jessops had it on a half price offer !!
Ordered online on Friday and it was delivered free of extra charge the next day on Saturday !!
Super service x

31 January 2026

Reply from Jessops

Dear Chris,

Thanks so much for sharing your feedback.

We're so pleased you enjoyed a 5* experience with Jessops and we do hope you're enjoying the new lens!

Kind regards,

The Jessops Customer Service Team

Review of RealFoodSource Ltd


Rated 5 out of 5 stars

First order

My first order with RealFoodSource and everything was straight forward and delivered in good time. The produce I chose I'm very pleased with and it all seems genuine high quality food ! Will buy again in a couple of months !

29 September 2025

Review of TPT Retirement Solutions


Rated 5 out of 5 stars

Very helpful

Online portal is easy to use and telephone help was very friendly and knowledgeable !

17 September 2025
Unprompted review

Reply from TPT Retirement Solutions

Morning, and many thanks for your positive feedback.

Review of Flickr


Rated 3 out of 5 stars

Mixed

Been using Flickr for many years , enjoy sharing photos and communicating with other photographers around the world.
Unfortunately the experience has declined a lot as Flickr is now not working the way it was, should and the way Flickr itself would like it to be. Search engine ( tags) unreliable/ missing images, comments not showing for several hours, advertising push getting worse.
All a bit annoying and it was and could be nicer !!
And sadly Flickr doesn't even answer emails anymore, even from pro user !

30 August 2025
Unprompted review

Review of Opera


Rated 4 out of 5 stars

Works well

I've been using Opera both on my laptop with Windows and on my smartphone with Android and it works just fine and I especially appreciate less to no adverts including on YouTube and Flickr.
I have one complaint though, it's very annoying that Opera decides to add to my own list of favourite websites ( this is on my laptop). It's terribly annoying to see Opera essentially adding advertising to my private list ( by adding websites like Amazon to my list). I've given lots of feedback in this regard with no change. Very annoying.
However it's relatively minor complaint

20 August 2025
Unprompted review

Review of London Camera Exchange


Rated 5 out of 5 stars

Reliable

I've just bought a photographic lens in excellent used condition from LCE.
I've used this company several times over the last 20 years and never had any issues at all. Very reliable

14 July 2025

Review of Flickr


Rated 3 out of 5 stars

Going the wrong way

Longtime Flickr user. I do like sharing with others, commenting etc, Flickr can be a nice "community".
But I have no luck in getting in touch or help from Flickr. Pay, use it, get on with it.
Now Flickr shows me crap from photographers I'm not following, it's awful and sad.
Could be a lot nicer I think

14 May 2025
Unprompted review

Review of Wex Photo Video


Rated 5 out of 5 stars

Retuning customer

I ordered a used camera online which was straight forward. Then I realised a couple of items were not included (which was described but I had overlooked). I phoned to order those and helpful staff sorted this and offered free postage for these two extra items !
The camera condition is as described. I also found extra items included with the camera which are of great use to me and I'm very grateful.
Another very good transaction !!

13 March 2025

Reply from Wex Photo Video

Good morning,

We appreciate you taking the time to share your positive experience. We're glad to hear that you found the ordering process straightforward and that our staff was helpful in addressing your needs. It's wonderful that you were pleased with the condition of the camera and that you discovered additional items that you found useful. We strive to provide our customers with a positive experience, and we're delighted that your transaction met your expectations.

Wex Customer Service

Review of Nairns Oatcakes


Rated 4 out of 5 stars

Packaging issues

I've tried several of Nair's biscuit range and like most. Our favourites are the coconut and chia seed biscuits !!
BUT I have serious issues with your packaging ! Please DO NOT wrap just 3 to 5 biscuits in thin plastic wrapping, That's terribly wasteful and not easy to get recycled. Please use less plastic. Maybe use just one or two plastic wrappers per carton of biscuits rather than 4 or more as you do now ?

18 March 2025
Unprompted review

Review of DPD UK

Review of eBay


Rated 2 out of 5 stars

eBay is committing suicide

I've been using eBay for selling and buying photography equipment for my hobby for over 20 years. I'm now leaving.

Recent changes including : using AI to determine if a listing complies with eBay rules which meant lots of sellers can't sell their products even though the same products and same type of listing was acceptable just few days ago, and no details / reason are offered which means sellers don't know what they need to change
eBay are now charging buyers protection, no choice .
I've now learned that I don't have to use eBay's own silly postage system but the downside is I don't get my money until the buyer leaves feedback or informs eBay in another way that the item has arrived.
Not so good as it was (updated August 2025)

10 February 2025
Unprompted review

Review of Hireacamera.com


Rated 5 out of 5 stars

Panasonic L mount lens hire

Decided to hire a lens for our holiday in France. After booking it online I had to fill-in some security related questions and also spoke to a Hireacamera staff member on the phone before the hire was approved. All fine and understandable as this was an expensive lens. Lens delivery was handled well. Lens collection afterwards was also ok except that the company involved did not provide a time other that all day (7-17 hours or similar) which simply meant I had to be prepared to be in all day. Collection was in the morning as it turned out and also I guess I could have chosen to return the lens via RM Special delivery myself if I wanted to. So all good and the service was excellent !! Will use Hireacamera again !!

1 October 2024

Reply from Hireacamera.com

Thank you for taking the time to post a review Chris, and for your kind words, I have passed them on to Nathan who managed your booking. For future bookings, if you would prefer, we can organise a post office drop off. If you let us know when prior to dispatch we can include a label for the post office or alternatively we can email it to you. If you let the team know, they will get it sorted for you. I hope you had a wonderful time in Normandy and got some great shots.
Looking forward to assisting you in the future.

All the very best,
Hannah

Review of Bodum


Rated 3 out of 5 stars

Chambord caffetiere

Ordering and delivery was all good, thanks.
The cafetiere I've ordered looks very nice. It's called Chambord.
It's a cafetiere and works but the locking mechanism is so very tight that makes me wonder if I`m going to brake the glass ? I really can't see the advantages !
And it's complete untrue to say it's a 3 cup cafetiere ! One cup only.

5 July 2024

Review of London Camera Exchange


Rated 5 out of 5 stars

Excellent photography shops

Have been buying from LCE for over 20 years and never had any problems at all ! Staff are helpful and friendly. The used camera and lenses I bought have always been super !!

6 March 2024

Review of Williamsontea

Review of Spex4Less


Rated 5 out of 5 stars

Excellent all-round

I don't find the website as easy to use than I hoped for but the whole process is still quite easy. Prices are very low and postage is fast. Excellent all-around !!

17 January 2024

Reply from Spex4Less

Good Afternoon,

Thank you for your five-star review! We are pleased to hear that you are impressed with our prices and delivery and we hope that you are happy with your new prescription glasses. We always appreciate feedback regarding our website and this will be passed on to our IT team.

We look forward to hearing from you again in the future.

Kindest Regards,

Oliver Tanner-Davies

Review of Wex Photo Video

Review of Get The Label


Rated 5 out of 5 stars

All good

My first time ordering from this online shop.
Bought trainers that I already have and like and the price here was excellent ! Transaction was smooth, delivery quick and product as described ! All good

2 November 2023

Review of O2


Rated 1 out of 5 stars

Aweful

I join the long list of bad reviews !
I joined O2 as part of Virgin media broadband deal. VM then failed to honour our contract (long story but the contract was terminated without any early leaving charges). This meant without VM broadband , O2 was now a very bad deal !
A charge of almost £60 was issued for me leaving early.
Threatening letters arrived. Emails stating I can pay through the O2 app are false because when I tried that it said you currently have no account with us....and no money owed was shown.
Phoning O2 is also pretty bad as I struggled to understand the staff's english and then had to go through their silly two messages security system....
I finally found O2 bank details online and have now paid 2 days ago.
Still had another email saying I haven't paid and it's been passed on to a debt recovery company.
Thanks very much

15 October 2023
Unprompted review

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Bought a DVD

Ordered a used DVD online, all straightforward, arrived after a few days in excellent condition and playing flawlessly

10 September 2023