CL

CLine

United Kingdom

Reviews

Review of Moneybarn


Rated 1 out of 5 stars

Go with someone else...

All too quick to offer me excruciatingly painful high finance when I had bad credit. Sold me a car with so many faults, I've spent over £5K in repairs all because "I'm out of the 30 day warranty". I'm now unemployed and in arrears and the calls are non-stop. Even if I want to give them the 13yr old car back (not worth the money I'm paying for it), I still need to pay them to give it back. Horrible company.

22 December 2025
Unprompted review

Reply from Moneybarn

Hi there - We appreciate you bringing this to our attention. We're sorry to hear about the troubles you've experienced with the vehicle and the financial difficulties you're facing. So we can look into this, I have asked Trustpilot to request your details.

Rachel - Customer Experience

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

I ordered a palette

I ordered a palette, which arrived crushed. I emailed the customer care team, and they sent me a new palette, free of charge, within 2 days. I didn't even need to go back and forth with emails.

15 December 2025

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Review of MandM


Rated 5 out of 5 stars

Amazing quality, fast delivery

I placed my order on a Friday and received it on Tuesday. Fast and efficient service. Everything was as expected. Very happy with my purchase and I will buy all my designer brands from here again.

14 October 2025

Review of DPD UK

Review of Cult Beauty


Rated 5 out of 5 stars

They always upgrade my deliveries which…

They always upgrade my deliveries which is great!

15 November 2023

Reply from Cult Beauty

Thanks so much for leaving us a review, we love reading your feedback!

Enjoy your Cult Beauty buys, hope to see you again soon.

Best wishes,
Cult Beauty

Review of Vision Express


Rated 1 out of 5 stars

Go ANYWHERE but here!

Worst experience. Don't even bother unless you like to have your time wasted over and over again and be shown no consideration or respect as a customer.
Their Brent Cross branch is by far the worst! After our experience today, we have cancelled all our direct debits with them for my whole family and will never be going back.

25 August 2023
Unprompted review

Reply from Vision Express

Good Morning. I'm sorry to hear about your experience, I am keen to look into this for you. To enable me to do so, please fill out the following form https://www.visionexpress.com/customer-services/contact-us. Thanks Louise.

Review of Car Planet


Rated 5 out of 5 stars

Amazing dealer...

What can I say about Car Planet Watford. It was Christmas 2022, and my old car had refused to start with the recent cold weather. With 2 kids and the school run coming back on, I was desperate to find a car...any car! When I went on their site, I didn't expect to find my dream car. I thought surely, I would never qualify for credit but these guys proved me wrong again. I cannot believe how fast they worked to get me the car of my dreams. Start to finish, I had the new car within a week! And the after sales car is phenomenon. I HIGHLY recommend these guys to anyone looking for above standard vehicles. My car was fully checked as they only sell road worthy cars which haven't been in any accidents. The team were great and really bent over backwards for me. Amazing businessmen.

29 December 2022
Unprompted review

Review of Sofa Club


Rated 1 out of 5 stars

Can't review sofa as never delivered

Was given a delivery slot of 2 hours. 2 hours came and went with no update from the delivery team. Tried ringing them and got disconnected. Still waiting and it's coming to 6pm.

3 December 2022

Reply from Sofa Club

Hi Caroline, 

Thank you for your feedback.

Really sorry to hear about the delay with your delivery. I can see that your delivery has been re-booked for Tuesday 13th December. I hope you love your sofa once it arrives as much as we do!
We apologise for the inconvenience of this delay. If you need anything else at all, please just get in touch and we will be happy to help. 

Kind regard, 
Sofa club

Review of Vision Express


Rated 5 out of 5 stars

Ask for Shabnam for 5* treatment

I was seen by Shabnam at the Brent Cross site. Shabnam has been such a blessing to me and my eye health. She was able to refer me for cataract surgery and I've now had my follow-up eyesight check-up with her. She is so knowledgeable and such a professional. I don't trust anyone else with my eyes but her and I will only be seen by her. Vision Express are VERY lucky to have her on board....please never leave

13 April 2022

Review of Vision Express


Rated 1 out of 5 stars

There was nothing express about this…

There was nothing express about this service the last time I was in store.
It took over 40 minutes for 3 people to reinstate my direct debit and even then they weren't sure what kind of lenses I had been wearing all these years. Not impressed at all. They also never pick up the phone, which is a massive inconvenience when you have a baby and have to make your way down there. I'm still waiting on my order 7 days later....

25 March 2022

Review of Bouclème


Rated 5 out of 5 stars

This gel is amazing

This gel is amazing. It's not rock hard but gives such a beautiful cast providing excellent definition and shine. It's a win win. Zero frizz...love it.

21 March 2022

Reply from Bouclème

Thank you💜

Review of Globe Packaging


Rated 5 out of 5 stars

Impeccable customer service and speedy…

Impeccable customer service and speedy delivery.

28 December 2021

Reply from Globe Packaging

Hello Customer, thank you very much for your order and for taking the time to write us such a great review. Your custom is very much valued and appreciated, and we look forward to continuing to develop our relationship. We hope the latest batch of packaging materials are being put to good use :-). Best Wishes, Globe Packaging

Review of Bouclème


Rated 5 out of 5 stars

Boucleme have the BEST curl defining…

Boucleme have the BEST curl defining gel on the market.

It's vegan too and smells lush. Softens my hair and doesn't make my hair stiff or flaky. Just perfect.

4 April 2021

Reply from Bouclème

Hello, we're so happy you are loving our Curl Defining Gel as much as we do :)

Review of ScratchSleeves


Rated 5 out of 5 stars

Excellent service from the Scratch…

Excellent service from the Scratch sleeves team. I initially placed an order but forgot to add an item. They didn't charge me extra and I just paid the difference.
The sleeves are amazing. We prefer the velcro cross front as it stays on through the night. Baby sleeps comfortable in them. All scratching has stopped and his skin has been able to heal. Fabric is soft with no hems and doesn't get hot at night, we use it over his all-in-one. Really happy, we bought 2 plus the pyjama set.

9 February 2021

Review of Freedom to Insure - Life Insurance


Rated 5 out of 5 stars

Really helpful advisor

I spoke to Jenna. She took away all the hassle of setting up life insurance, it was a first time for me. A simple 20 minute call and I'm all set up for life...including a free will service. Couldnt ask for more. Thank you!!

9 November 2020
Unprompted review

Reply from Freedom to Insure - Life Insurance

Hi, we thank you for taking the tie to leave us your positive feedback. We are delighted to hear that Jenna was so helpful and efficient in finding you the right option.

Review of Kiyo Beauty

Review of Kiyo Beauty

Review of Kiyo Beauty

Review of Chancellors

Review of Beauty Pie


Rated 5 out of 5 stars

Amazing foundation

This is the first time I buy foundation online thanks to Beauty Pie's foundation matcher. The foundation I got was amazing and matched me perfectly.

15 May 2019
Unprompted review