HA

Han

Denmark

Reviews

Review of POWER.dk


Rated 2 out of 5 stars

2 stars for the Dacota Gaming Combo Kit

I had not bad experience before with POWER, but this time give 2 stars for the Dacota Gaming Combo Kit, which incl.mouse, keyboard, mouse pad and headset.

I never thought the headset with 15 years old technology still has 2 jackstik and the Keyboard starts to bent only one week after I opened the box. its doesn't worth the price.

I will say I didn't expect POWER has product with this poor quality, but now I do.

18 November 2022

Reply from POWER.dk

Hi Han!

Thank you so much for visiting our POWERHOUSE!

Here at POWER happy and satisfied customers are the fuel that keep the POWERspirit up!

We, therefore, are sorry if your experience didn’t quite live up to all of your expectations! We would recommend you to visit our POWERHOUSE if you continue to have an issue.

Regardless, we hope to have the opportunity to welcome you in the future, so that we can seize the opportunity to live up to your expectations! 🤞🧡

Best regards,
Astrid/POWER

Review of MyPosture.dk - Holdningskorrigerende tøj

Review of Johannes Fog A/S


Rated 1 out of 5 stars

Fog sales machine with known defect.

I bought a Nilfisk high pressure washer (type D130.4 xtra) from Fog webshop, which didn't work.
then I gave a call to the customer service but got tons of reasons, e.g my home power is not strong enough, my water pipe is not correct, bla bla..
I had to bring it to the Fog shop and a salesman tested and confirmed the machine can not work. so I had a exchanged one.
funny is I had exactly same failure from this exchanging. so I had to bring the machine back to shop again.
this time another salesman told he already has dozen of same type failure machine. he agreed to fix it but no guarantee the same problem can happen again.

finally I return the machine. I do not want a failure one.

question is why Fog sales a machine with known defect.
and why the sales didn't tell me this but still gave me exchange when first time.
its not trustable.

it wastes me lots of time and I have to drive to shop times.

3 May 2019
Unprompted review

Reply from Johannes Fog A/S

Dear Han,
First of all, thank you for choosing Johannes Fog.
We are very sorry to hear about your experience with the Nilfisk D130.4 xtra.
We like to think, that we sell quality products and we always give a superior service.
We are going to investigate the product closer and to take the matter further with our supplier. After that, we will make sure all sales personnel will have an update on the actions, we are going to take.
Thanks again for your valuable feedback.
Best regards,
Johannes Fog A/S

Review of Coop.dk


Rated 1 out of 5 stars

long time delay for delivering

I ordered a Bosch Vacuum Cleaner as a gift on 17th July and received an email mentioned it was sent out on 19th July. But a week later I didn't get anything. I called the customer service 26th and be told there was a mistake, what I ordered was sent to others.
it should be fine if just a buying, I can wait with no problem. But this time I am afraid I will miss the date I need this vacuum because its a gift.
very disappointed with the delivering.
Thx.

26 July 2017
Unprompted review