Hendrik Buzink

The radiator is warming up my workshop comfortably.
The fitting engineers made it known that my electrics were insufficient for a permanent connection. The workshop being 25 metres from the house has its own fuse board so that came as a surprise. But they put it on canisters and plugged it into the nearest socket, leaving me to build a strong support on a ledge about 40 cm above the floor. After lifting it on there it stopped working. The response from Fischer was good; an engineer would be sent in a few days. I found a very detailed method on line for resetting the radiator, more thorough than in the instructions book. That brought it back to life so I cancelled the engineer’s visit.

Been in your Stow cafe, bought your tea, finished it, so ordered more of it on line

The perfect sealant for caulking purposes arrived overnight on 2 occasions.

All went through smoothly and reasonably priced. At our advanced age this sort of insurance could kill any travel ambitions, so this was a good thing.
Then I thought I had made a mistake with my payment, which turned out to be an error. Understanding and assistance from a “real person” was a delight.

All went swimmingly. I had to transfer in two lots due to a maximum implied by the Dutch Bank, but no problem, the agreed amount arrived in the UK bank the following working day.

Efficient meeting between my wife, me and Tadala.
We were not too impressed by the many voices in the near background whilst having our discussion.

I ordered 2 caps and received 1 of perfect fit and the other too small, probably because of my having misunderstood the sizes when ordering. So I returned the one with a note explaining and as I am writing this, the replacement I'd ordered is already on its way. No extra charges. So I am most impressed.

A good product, strong and beautifully finished. Great instructions and information re delivery. I wrongly assumed I had ordered click-on laminated as I had worked with and ordered by my son in law.

However I have started nailing down the planks as instructed and the result is a very thorough and beautiful one.

Not a regular customer for this type of product so I am unable to compare, but the plaque looks better than I could have hoped for and I cannot think of any possible reservation. Website was friendly, ordering simple and it just arrived in the post a few days later.