Fischer  Reviews 7,512

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the service, staff, product and quality provided by the business. Consumers highlight the efficiency and speed of the installation process, as well as the professionalism and friendliness of the staff. People appreciate the clear explanations provided about how the systems work. Consumers report that the products are efficient and keep their houses warm. The quality of the installation is another aspect that customers consistently praise. However, opinions on the price are mixed, with a low consensus among reviewers. Some customers find the products expensive, while others believe they are worth the investment.

Based on these reviews

Rated 4 out of 5 stars

Received a phone call from the: Customer Relations Manager! Following my previous review, It was agreed that the situation should have been handled better and that a replacement thermostat w... See more

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Rated 5 out of 5 stars

Fischer installed 3 electric radiators and an Aquafficient Electric boiler. Installation was excellent and very quick. The Aquafficient electric boiler is amazing - we have hot water all day now. The... See more

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Rated 5 out of 5 stars

I love FISCHER FUTURE HEAT appliances. I got their boiler and three beautiful radiators. All are very efficient and keep THE house warm. The icing on the cake is their after sales service, 18 months a... See more

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Rated 5 out of 5 stars

First class service! We have been more than happy with the service from Fischer. Within two months we had our old night storage heaters and immersion heater taken out and 4 new radiators and the Aqu... See more

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Rated 2 out of 5 stars

We had four Classic heaters fitted to replace our aging storage heaters. The agent measured our rooms and suggested the sizes we needed. The team fitting the heaters were very friendly and efficient.... See more

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Rated 5 out of 5 stars

Excellent follow-up telephone call by Danny following the fitting of my Fischer Radiator. I had some queries about the Thermostatic Guide which he smoothed out in minutes - providing a short-cut re... See more

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Rated 5 out of 5 stars

My experience was great with Fischer, we had damaged wet heating pipes and dodgy boiler so this solved all our issues as our only option was electric .But thank goodness. The installation team were fa... See more

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Rated 5 out of 5 stars

Sales pitch not pushy, gave clear advice about best solution and knowledgeable information about heater consumption and function to improve the warmth of desired room. Left us to discuss our options a... See more

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Rated 5 out of 5 stars

When we decided to renew our hot water system we looked into novel solutions rather than just getting a new hot water tank. Fischer's heat exchange system is great. Apart from the energy savings th... See more

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Rated 5 out of 5 stars

Fischer is expensive but when you don’t have a choice between gas & electric I believe it is one of the best options. We inherited the system & added to it on our move to our new home. The installat... See more

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Rated 5 out of 5 stars

We chose Fischer because of their track record in efficiency and expertise. We weren’t disappointed. The plumbers arrived promptly and worked very efficiently. Before carrying out the work, they... See more

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Rated 5 out of 5 stars

A very professional and kind team installed a new Panel in my flat. Today, Danny from Technical department, guided me through the thermostats instructions. Danny was very professional, very patient... See more

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Rated 5 out of 5 stars

After the initial introduction which was very informative, there were 3 elements to the fitting: the electrical survey, the plumbing team and the team putting in the new appliances. The survey w... See more

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Rated 1 out of 5 stars

I had two radiators installed in December. One works perfectly well, the other one not very efficient. Heats up, then cools down and feels cold. Temperature in room should stay constant but cools co... See more

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Rated 5 out of 5 stars

From the initial consultation through to fit and after care service, we are thrilled we chose Fischer. We have had an entire heating system and Aquafficient installed. The Aquafficient is superb, inst... See more

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Rated 5 out of 5 stars

Our Aqua Efficient water heater was installed by two professional and polite men. Unfortunately there was a leak one evening a few days later. The main office was closed so we contacted Ryley Andrew... See more

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Rated 5 out of 5 stars

Excellent customer service, first from Raymond who came round and helped us choose exactly what we wanted, how everything worked, gave a demo, and all without being pushy, just kind and knowledgeab... See more

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Rated 1 out of 5 stars

Unfortunately when things go wrong they don’t have any technicians in the area. Numerous phone calls due to having a vulnerable person (terminal illness) in the property and no heating. Took one we... See more

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Rated 5 out of 5 stars

Hot water for less money that is the selling point for this product. Heating up a liquid that surrounds the pipes that cold water flows through, genius! I wish i got one of these years ago! No more c... See more

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Rated 1 out of 5 stars

An update on my March 2024 review. I couldn't sell the 3 year old heaters so am giving them away to save hiring a skip. With regards the good star reviews all I can assume is their homes have per... See more

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Rated 4 out of 5 stars

Pleased on the whole with the installation. The two fitters arrived on time and completed the installation quickly and professionally. No mess was left behind. They took the trouble to explain the u... See more

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Rated 5 out of 5 stars

The consultation process was well handled and informative. Neil was professional and provided a system that fully met our requirements. The installation was completed within the quoted timeframe. The... See more

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Rated 5 out of 5 stars

Today, I had a question about my Aquaficient water heater. I'd noticed a difference between my unit and one shown in a YouTube video. I reached out to Danny Brewin, Fischer’s Customer Relations Manage... See more

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Rated 5 out of 5 stars

I am absolutely delighted with my new electric heaters from Fischer. Billy the adviser spent time discussing options and answering all my questions. He also checked with me at each stage, making s... See more

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Rated 5 out of 5 stars

Absolutely delighted. The guys arrived when they were supposed to and got to work straight away and did an excellent, tidy job. The fitters came to ask if each radiator was positioned exactly w... See more

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Rated 5 out of 5 stars

From the initial sales visit to the completed installation I couldn’t fault it. I was also impressed by the follow up call from Danny, who helped me understand where I was going wrong while waiting... See more

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Rated 5 out of 5 stars

The fitter was very personable and respectful of my home. No mess, no fuss. Showed me how to program my heaters. He even made a fuss of my very persistent dog. He also gave me advice on how to rem... See more

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Rated 1 out of 5 stars

Installation of heaters was excellent, but can't afford to run them. Even having them on for only two hours twice a day is leaving my smart meter over £10 each day. Am living in a cold house. Wo... See more

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Rated 5 out of 5 stars

Very happy with the service from the Fischer electrician (Stephen), who installed the radiators with speed and efficiency, leaving no mess at all. He advised us how to get the best use from them, and... See more

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Rated 5 out of 5 stars

From first contact to completion of fitting, Fischer kept in touch, helping and ensuring everything was sorted. The reps who can to visit my house were polite, explained the water heating system... See more

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Rated 4 out of 5 stars

The radiator is warming up my workshop comfortably. The fitting engineers made it known that my electrics were insufficient for a permanent connection. The workshop being 25 metres from the house has... See more

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Rated 3 out of 5 stars

I bought a boilers 14 months ago, the water was running cold, so I phoned the reception services I had to pay 258.00 pounds for them to come out and check the boiler, the engineer changed the housing... See more

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Rated 5 out of 5 stars

When the men arrived, they were polite, helpful and quickly disposed of my old system, and replaced it with the new radiators. They answered any questions I raised, and gave me clear instructions on h... See more

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Rated 1 out of 5 stars

When i bought Fischer's heating installation I saw the assurance that a ten year warranty was in place.After three years a radiator would not work so I c name ontacted Fischer to ask for help.I was to... See more

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Rated 5 out of 5 stars

Everyone we dealt at Fischer with was knowledgeable, friendly and helpful. David our sales advisor was as very good - giving us lots of advice about our home energy journey, not just about heating. Th... See more

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Rated 5 out of 5 stars

The sales person who visited was very friendly and gave all options available to us with regard to the financials really clearly. They provided all requested additional information when asked. The ins... See more

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Rated 3 out of 5 stars

Great cheap electric heater. I don’t think that it’s German however it does the job. Fantastic sales guy explained everything & delivered the radiator himself which was brilliant, the warranty is go... See more

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Rated 5 out of 5 stars

I live in a 1 bedroom flat with no access to gas. I had an aquafficient 6 water heater installed 3 weeks ago. I only need it for bath and dishes. So far it is working well but electricity is more expe... See more

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Rated 5 out of 5 stars

Just had six new radiators fitted today. They look beautiful in their different settings and I am very pleased with them. Both men installing them were perfect gentlemen and cleaned up and left it ver... See more

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Rated 5 out of 5 stars

Initial visit to discuss heating needs was good. Options presented and how and where heaters would be installed. Clear costs. Very prompt installation time. Installation for two heaters took two hou... See more

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Rated 1 out of 5 stars

Fischer refuses to provide product pricing unless they’ve had an opportunity to send a sales person to your home. This is a hard sell company that refuses to allow you to understand what the costs f... See more

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Rated 5 out of 5 stars

Clean, tidy and efficient. Dealing with Fischer is a pleasure from the first contact on the phone, through contact with a knowledgeable salesman to the excellent technicians who did the work for us.... See more

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Rated 5 out of 5 stars

Installation team were on time, efficient and helpful. Work was completed in good time with all old storage radiators taken away and cleaned up after. Setting up of controllers demonstrated and ex... See more

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Rated 5 out of 5 stars

Experienced sales lady came and gave good advice and did the quote during her visit. Choice of 2 types of radiator. The first date for installation did not take place due to illness of the enginee... See more

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Rated 5 out of 5 stars

We are extremely happy with our Fischer Heat installation. From start to finish everything went smoothly. Their representative, Billy McNabb, was terrific. He was so professional, knowledgeable, help... See more

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Company details

  1. Heating service

Written by the company

Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.

Why Choose Fischer?

Written by the company

A Lifetime of Service
With Fischer, our excellent customer service does not end at the sale. Our heating products will be with you for many years, and we promise that we will be too.
Guaranteed Warmth and Comfort
We utilise 75 years of German Engineered Quality to provide the best electric heating systems for our customers. Our knowledge and experience means we can guarantee comfort and warmth and we're proud to have installed thousands of heating systems throughout the UK.
Recommended By Customers
Did you know that 75% of Fischer customers would recommend us to family and friends and 80% of customers say their home is better heated with Fischer electric radiators? Results from a recent customer satisfaction survey undertaken in 2021. (Out of 560 responses).

10 Year Manufactures Warranty!

For Complete Peace of Mind

For Complete Peace of Mind
All our electric heaters are supplied with a complete 10 year manufacturers warranty.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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Rated 5 out of 5 stars

Excellent job

Excellent job. Fast, efficient, all explained to me. Well done!!

9 February 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 1 out of 5 stars

PLEASE AVOID unless you have some very deep…

PLEASE AVOID unless you have some very deep pockets!!
Spent £15K+ for seven radiators and 1 x Aquafficient water heating unit in 2024. No real problem with installation team, but after trying to heat our home, we have seen our electric bills increase to ridiculous levels, despite the promise of "efficient heating". The radiators are pretty hopeless at warming the property, and because of the cost of running them we are very reluctant to turn them on at all. (example: December 2025 = £370.96, January 2026 = £439.14 and we have solar panels!!). That is for a maximum of four radiators in use and one hour of Aquafficient water heating per day)
Despite previous requests for the removal of the system Fischer have refused as they only permit cancellation within 14 days of install (great if the system can be used to assess it, say, in December, but not in April/May post- install).
Despite the effective loss of £15K+, we are so unhappy with Fischer equipment / promises, that we are going back to gas central heating. That hurts!! but we need to be warm and able to afford to achieve this.
Read the reviews before committing, installation reviews do NOT give the full picture, and Fischer's responses are typical scripted rubbish. YOU HAVE BEEN WARNED

4 April 2025
Unprompted review
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Reply from Fischer

Good morning Mr Johnston,

Thank you for the review. My name is Danny, and I'm the Customer Relations Manager for Fischer.

Please can you provide your account details and contact number so that I can locate your account, and I will personally call you back to discuss the review.

Thank you

Rated 5 out of 5 stars

Installation was quick and efficient

Installation was quick and efficient, staff really friendl7.

12 January 2026
Unprompted review
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Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 5 out of 5 stars

Fischer kept me fully informed at every stage

Fischer kept me fully informed at every stage of the process, from the initial survey right through to the installation day. The work was completed in an efficient and tidy manner and I even received a post-installation follow up call from Customer Services!

6 February 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 4 out of 5 stars

Great service

Great service the workmen were very professional and cleaned up after themselves

9 February 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

Fischerfuture electric water boiler

From the sales person to install everything whent to time scale, the unit was out where I wanted and workmanship was also neat and tidy.The unit after day one as installed 10/02/2026 and today 11/02/2026 is delivering what I expected, I've received a call off Fischerfuture to see if I am happy 😁 as I am cheers all

10 February 2026
Unprompted review
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Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 5 out of 5 stars

Service was exceptional

Service was exceptional. Guys fitted heater so quickly. (They even brought their own hoover) . Definitely recommend this company. My flat has never been so warm

2 February 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

I have had Fischer heat installed on…

I have had Fischer heat installed on Tuesday and it all done on the same day if you are going to have new heating installed in a Flat I would go for Fischer

10 February 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 5 out of 5 stars

New High Retention heaters fitted very…

New High Retention heaters fitted very recently. All went well and the heaters worked well for 24 hours!!
Then I had a powercut and had to start thinking about the programming again. Not my best point but with the backup provided by Fischer we were down for only the minimum time.
All good now and had to take my pullover off today, they work!!

6 February 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

Very pleased with purchase of radiator …

Very pleased with purchase of radiator and the installing was quick and very good 2 good workmen very pleasant thank you Mr j collins

10 February 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

The whole experience has been great

The whole experience has been great , The Installation was quick and tidy great radiators and easy to control.

4 February 2026
Unprompted review
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Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 5 out of 5 stars

I was very impressed with the 4 guys…

I was very impressed with the 4 guys who installed my water heater and radiators.

29 January 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

A delighted customer

From first contact, my experience with Fischer was excellent. The surveyor explained my heating options clearly and I had the confidence to sign up on the day as I was given all the information I needed in a clear way. The installation date was brought forward because of a cancellation and I was impressed by the installers who protected my property and cleaned up after themselves, removing all rubbish and vacuuming. One of the installers clearly explained how to use the thermostat. I am delighted with my new Fischer Classic electric radiators.

9 February 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 5 out of 5 stars

Great service

26 January 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 2 out of 5 stars

Not a great energy bill solution

We had four Classic heaters fitted to replace our aging storage heaters. The agent measured our rooms and suggested the sizes we needed. The team fitting the heaters were very friendly and efficient. The problem we have found is that although the suggested heating bill savings would be in the region of 30% in actual fact our bill has doubled according to our Smartmeter. With the storage heaters and normal useage our daily cost was around £5 but using the Fischer heaters on program setting we saw our daily bill double in cost. The heaters also drain our solar panel battery. We now have set all the heaters to the economy setting and manually increase the temperature when necessary. Not exactly an effective energy cost exercise.

16 January 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning, Mrs. Taylor,

Thank you very much for the review and for taking my call this morning.

Initially, your bill increased because the heaters were set to a higher temperature. Naturally, this meant they were coming on more frequently to maintain that temperature.

On 26/01/26, I called and assisted you in reprogramming your thermostats, adjusting the temperature settings to help resolve the issue.

I then followed up on 02/02/26, and at that point, your daily energy usage had decreased significantly, nearly by half.

When I called today, I noticed the thermostat had not been programmed correctly and was set to come on an hour before midnight each day.

By removing this setting, it should further reduce your bill and bring it close to what you were paying before the installation.

It’s also worth noting that traditional storage heaters draw energy for seven hours every day.

In contrast, our heaters switch on and off as needed to maintain your chosen temperature, which is a more efficient way to control energy usage.

If you need anything in the future, please don’t hesitate to contact me on 020 8145 3545 (Option 5) and ask for me directly.

Thank you again.

Kind regards,
Danny Brewin

Rated 5 out of 5 stars

Profession installation

Profession installation

21 January 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

Fischer installed 3 electric radiators…

Fischer installed 3 electric radiators and an Aquafficient Electric boiler. Installation was excellent and very quick. The Aquafficient electric boiler is amazing - we have hot water all day now. The electric radiators are great too. Still tweaking them to work for us. We had to get rid of our electric shower as it would not work with the new boiler, so we installed new bathroom taps with a shower hose attached. It has the same power as a power shower - absolutely fab.

26 January 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

Great new radiators

Great looking radiators with thermostat. Rooms now lovely & toasty!

21 January 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer

Rated 5 out of 5 stars

A very professional and kind team…

A very professional and kind team installed a new Panel in my flat.
Today, Danny from Technical department, guided me through the thermostats instructions. Danny was very professional, very patient and very kind! I am extremely grateful for all his help. Thank you Danny very much

6 February 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon Mrs White,

Thank you so much for the lovely review, and it was a pleasure helping you.

If you need any help in the future, please contact me, and I will gladly help you

Thank you

Danny Brewin

Rated 5 out of 5 stars

So far, very happy

Recently had the water heating system Aquafficient 6 installed.
So far absolutely delighted.
Dan and Jacob arrived on time, both friendly and professional, installation took approx 5 hours, all rubbish taken away.
Good detailed explanation on how the system works.
Delighted.

3 February 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

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