I will not use this company again
I will not use this company again. My last few orders I have had to chase, if your lucky things will start to progress when you phone customer service. My last order was eight days ago I’ve not had any delivery information yet. It appears that if you select free delivery you don’t hear anything until you chase. I’m only going to use the independent tackle traders in the future. Angling Direct have gone to pot.
Reply from Angling Direct
Thank you for your feedback, and we’re truly sorry for the delay with your order. We understand how frustrating this experience must have been.
An email update regarding the delay was sent out to affected customers, and we’ve since adjusted our delivery times to reflect the current processing demand. We're working hard to get orders out as quickly as possible and to improve our communication moving forward.
