Verified
I’ve told you before
I’ve told you before. Your delivery driver didn’t follow protocol because he took a photo of the goods on my doorstep with the door CLOSED!
30 September 2025
KG
Keith Golding
United Kingdom
Reviews
Review of Vet's Kitchen
Review of Yodel by InPost
Verified
It was 6 days in transit
16 June 2025
Reply from Yodel by InPost
Hi Keith,
We're sorry to hear that your parcel took 6 days in transit. We understand how frustrating delays can be, especially when you're expecting a timely delivery. I would really like to have a look into this for you. Please could you email [email protected] with the full name on the parcel, delivery address with postcode, contact & tracking number. Thank you, Yodel team.
Review of Vet's Kitchen
Verified
Misleading Information…
There is a disconnect between you telling me the order is complete when it hasn't even left for delivery. In my book if you say the order is complete that means it has been delivered.
24 November 2024
Review of Hayloft
Verified
I ordered Azaleas but they came…
I ordered Azaleas but they came labelled as Rhododendron. I know they are in the same family but come on!
12 November 2024
Reply from Hayloft
Good afternoon
We are sorry for the disappointment that has been caused by the labelling of your plant dispatch notes. I will refer this to the relevant team for future dispatches.
Kind regards Evie
Review of Ovenclean
Verified
Reply from Ovenclean
Thank you so much for your kind words. You are a valued customer of Ovenclean
Review of The Great Wine Co.
Verified
Reply from The Great Wine Co.
Hi Keith, Thanks for your feedback and I hope you're well! First of all I would like to apologise with you for the inconvenience you're having with our website. As we can see we already exchange few emails explaining how to follow the procedure related the Great Wine Rewards. Please do not hesitate to contact us again if you need more assistance with this. Kind Regards Federica Cerino Customer Service Executive E: [email protected] W: greatwine.co.uk
Review of Yodel by InPost
Since I was out Yodel left the parcel…
Since I was out Yodel left the parcel in previously agreed safe place. They were also supposed to leave a card saying parcel had been left. They didn't do this. Not impressed.
30 September 2021
Unprompted review
Reply from Yodel by InPost
Hi there, I would really like to help you with this. Please could you email [email protected] with the delivery address, full name, tracking number and a link to the review? Thank you, Yodel Social Media Team.
Review of Castleberg Outdoors
Verified
Knowledgeable information on correct…
Knowledgeable information on correct choice of walking shoe.
4 August 2021
Review of eSpares.co.uk
Verified
very poor customer service
very poor customer service. sent me the wrong product twice and then took two weeks to get the correct product to me. All this time I had to do all the chasing
26 November 2018
Unprompted review
Reply from eSpares.co.uk
Dear Mr Golding,
Thank you for your review.
I am sorry to hear of the issues experienced.
At eSpares we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.
Your comments have been passed to the relevant department and it is something we are investigating internally.
Please accept our apologies for the inconvenience caused.
Kind regards,
Hamza
Review of MyTrendyPhone
I ordered a mobile phone wallet from …
I ordered a mobile phone wallet from you nearly two weeks ago and it is still not delivered-lost in post? I can order a similar product today from Amazon and get delivery tomorrow. I am not planning to use you again,
6 November 2017
Unprompted review
Reply from MyTrendyPhone
Dear Keith Golding,
We apologize for late delivery, but it depends a lot of local post office.
We have sent your order once it has been made, delivery usually takes from 2-4 working days.
One of our customer service representatives , will contact you asap and will try to resolve this incidence.
We wish you a nice afternoon.
Lara Young
Customer Service Quality Specialist