Vet's Kitchen Reviews 753

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality of the products, particularly the Vets Kitchen range, and many have seen significant improvements in their dogs' health, including better digestion and clearer skin. Consumers highlight that the food is suitable for dogs with sensitive stomachs or specific dietary needs, such as grain-free options. People also report that their dogs simply love the taste of the food, with some having been on it since they were puppies. The delivery service receives high marks for being fast, reliable, and efficient. Reviewers find the website easy to use, with efficient order tracking. Consumers also appreciate the company's helpful customer service, noting that queries are resolved quickly and efficiently. The ease of ordering, the promptness of deliveries, and the quality of the food make for a consistently positive experience.

Based on these reviews

Rated 5 out of 5 stars

Couldn’t get our usual type dog food as temporarily out of stock. Customer Service apologised and advised when it will be available. Meanwhile bought same type good but for weight control and as o... See more

Rated 5 out of 5 stars

Customer service and the quality of the dog food both excellent. My dog became very ill a few years ago, he couldn’t keep anything in his stomach and we almost lost him. We tried him on Vets Ki... See more

Rated 5 out of 5 stars

Great food. The Vets Kitchen range of food is really good quality and there is an extensive range to suit most dietary requireiments. My dog requires a sensitive feed and despite being a fussy eate... See more

Rated 5 out of 5 stars

My dogs, now aged ten and eleven years, have both thrived since puppyhood on this food. Deliveries have been fast and reliable. I have had really helpful advice from the Vet’s Kitchen nutritionist,... See more

Rated 5 out of 5 stars

Responded quickly to a query I had. Delivery was quick and arrived well packaged. My dog has been on Vet Kitchen’s food since he was a puppy, (now coming up 12) and does well on it. Only disappointmen... See more

Rated 5 out of 5 stars

We have been buying this food at Tesco (making a special trip). Only to find discontinued. So ordered online, very easy to do and delivered quickly. We bought pork and potato flavour as our border h... See more

Rated 5 out of 5 stars

Easy to use their website, the tracking of the order is efficient, the order arrived on time and delivery method was v good. When I did have a query with a previous order the company dealt with the... See more

Rated 5 out of 5 stars

Order arrived quickly and with no issues. Still early days to provide an honest opinion on the wet food but I am amazed at the difference the digestive care sauce has made to their tummy issues in suc... See more

Rated 5 out of 5 stars

Excellent product. My dog use to have terrible skin condition before discovering this. Lots of expensive medicated shampoos and sprays. But since he has had this. His skin has completely cleared up... See more

Rated 5 out of 5 stars

Vets Kitchen is a very helpful company the orders always arrive on time . It's a pity that you may no longer be able to supply these Little Stars Treats our dog will miss them.

Rated 5 out of 5 stars

I was amazed at how quickly my order of Vet's Kitchen Healthy Weight dog food was delivered. I receive regular orders and it is absolutely the best food for my dogs.

Rated 5 out of 5 stars

Very happy with the food my dog loves it and we are slowly starting to see the results in her she suffers badly with skin allergies.

Rated 4 out of 5 stars

I had to buy an alternative dry dog food as the one I usually get was unavailable in all sizes. The food however arrived promptly. Vets Kitchen apologised for the usual food not being there but th... See more

Rated 5 out of 5 stars

I feed Vets Kitchen along side a wet food, which works really well for our Labrador. VK is easy to use as reward during training. Pleased to find a non chicken based food

Rated 5 out of 5 stars

I'm happy to have it on time and this is very important for my dogs.... Great food that suits my elderly dog's sensitive stomach. Prompt delivery.

Rated 4 out of 5 stars

Was pleased with everything about ordering my dogs biscuits and the delivery apart from i couldn't seem to get to the save 10% and subscribe. Don't know if I was doing it wrong but when I clicked on i... See more

Rated 5 out of 5 stars

Always on time with deliveries Dogs love the taste and have been healthy and energetic using vets kitchen

Rated 1 out of 5 stars

I was told that my parcel had been dispatched but when I hadn’t received it after several days I had to phone your company to find out what had happened and was told it was ‘lost’. I was still charged... See more

Rated 5 out of 5 stars

I phoned to change my subscription date , I forget her name but she was so helpful. Bertie's food arrived a few days later. Great service. Thank you

Rated 1 out of 5 stars

Since the takeover from pets choice service and product disappointing My dog is 12 yrs old been on vets kitchen since he was 2 yrs old He is on the pork food as he’s got a poultry and grain i... See more

Rated 5 out of 5 stars

Simple to order, delivered in a matter of days. This food suits my border terrier’ s tummy

Rated 5 out of 5 stars

quick honest service, dogs adore the food both wet and dry. No complaints at all ,happy dogs what more would anyone want!

Rated 5 out of 5 stars

My dogs food is delivered regularly and she loves it. Turkey and sweet potato is her favourite

Rated 5 out of 5 stars

As always, excellent service, order delivered speedily. As for the product …well our dog likes it!

Rated 3 out of 5 stars

Very disappointed that the Turkey and sweet potato variety is being discontinued. My dog loves this, keeps her well and healthy. Not sure what to change to now.

Rated 1 out of 5 stars

we have been receiving our 4 weekly subscription for nearly a year with no problems, so we were very disappointed to get our usual email regarding payment be taken for June (Order #30813) followed... See more

Rated 5 out of 5 stars

Usual good service and nutrition support and advice. It’s not just about selling products

Rated 5 out of 5 stars

I have a standing order with Vets Kitchen, and that's one thing I don't have to worry about. I receive my package on tome when it's due.

Rated 5 out of 5 stars

Easy to order online, delivered on time, and kept informed at each stage of transaction.

Rated 4 out of 5 stars

I often find that the 6kg bags of pork and potato dog food are unavailable, so I have to frequently check the website to find out when they are back in stock and I have often have to run to the superm... See more

Rated 5 out of 5 stars

Another prompt delivery from VK. The food is ideal for my dog's sensitive stomach. Thoroughly recommend

Rated 4 out of 5 stars

A very helpful telephone call when I needed to change my order. However, their website mentions dog food that was not available

Rated 5 out of 5 stars

Order arrived intact On time With a smile from the driver WELL DONE First time experience

Rated 1 out of 5 stars

I’ve told you before. Your delivery driver didn’t follow protocol because he took a photo of the goods on my doorstep with the door CLOSED!

Rated 5 out of 5 stars

Great balanced meals for my 10 year old Indie. She loves it. I mix it with homemade gravy for a complete meal. Highly recommend.

Rated 5 out of 5 stars

Good ingredients and importantly suits my collie's delicate stomach making clean up easy with firm stools!

Rated 2 out of 5 stars

Were previously good, but the last 2 times now there has been none of the 12kg pork/potato food I've had on recurring order for over a year. The first time I was told it would be back in stock and it... See more

Rated 5 out of 5 stars

Easy to order products. Prices competitive with other retailers. Fast delivery and clear communication. Well packaged products. Thank you.

Rated 5 out of 5 stars

Easy to orde, food that helps my dogs skin condition and he loves it....oh and the cat loves the box it arrives in

Rated 5 out of 5 stars

Very good delivery service and Leo really likes this food. Thank-you


Company details

  1. #130 of 166 best companies in Pet Care Store
  2. #82 of 92 best companies in Animal feed shop
  3. #66 of 90 best companies in Food Manufacturer
  4. #226 of 273 best companies in Pet shop

About Vet's Kitchen

Written by the company



At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.

All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.

We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.

As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.

Visit our website for more info or to shop our range:
SHOP DOG
SHOP CAT

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

753 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Even Food for Weight Concious Dogs

Couldn’t get our usual type dog food as temporarily out of stock. Customer Service apologised and advised when it will be available.
Meanwhile bought same type good but for weight control and as our Labrador needs that it’s a win win.
Thank you.

8 January 2026
Rated 5 out of 5 stars

Responded quickly to a query I had

Responded quickly to a query I had. Delivery was quick and arrived well packaged. My dog has been on Vet Kitchen’s food since he was a puppy, (now coming up 12) and does well on it. Only disappointment was that there was no senior food available when I made my order.

4 December 2025
Rated 5 out of 5 stars

My dogs have thrived on Vet’s Kitchen food.

My dogs, now aged ten and eleven years, have both thrived since puppyhood on this food.
Deliveries have been fast and reliable.
I have had really helpful advice from the Vet’s Kitchen nutritionist, including for a cat who loved their food (unfortunately no longer available) and had veterinary problems in later life.

26 September 2025

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