Claire Jenkins

United Kingdom

Reviews

Review of Dŵr Cymru Welsh Water

Rated 1 out of 5 stars

Water meter installed as single person…

Water meter installed as single person occupancy. Water bill goes up to equivalent of 4 people living in property. Welsh said my problem as leak on my property. Luckily I have insurance, plumber came out said no leak on property but the water meter is making water gushing noises. Welsh water man comes out, admits there is an issue with meter, and says they'll contact to change... in mean time my debit debit is ridiculous! 2 months later chasing for new meter, will take up to another 3 months to change!!!! Completely incompetent!

12 January 2026
Unprompted review

Review of Matalan

Rated 1 out of 5 stars

Ordered a dress weeks ago.

Ordered a dress weeks ago.. still no sign of it

29 March 2024

Reply from Matalan

Hi, sorry to hear your dress has not arrived yet. Please contact us directly we'll be able to take a look for you.

Review of Pet Supermarket

Rated 1 out of 5 stars

Very slow service on a number of …

Very slow service on a number of occasions, over a week to deliver, had to go to local pet shop to by food in end!

21 November 2017
Unprompted review

Reply from Pet Supermarket

Hi Claire,

Thank you for taking the time to leave us a review.

We are very sorry to hear of any delay in receiving your order.This is not the norm and we do try our best to make customers aware of any potential delay.

We have gone through a system change in our warehouse as well as moving warehouse location recently which has not gone as well as expected. This has unfortunately caused delays and problems dispatching from our warehouse and is an issue that has gone on longer than we expected. This is by no means an excuse but we wanted to make you aware of why there has been a delay on this occasion. This is not something that will affect our orders in future and we can promise you that this is being worked on currently to ensure that we can regain the high level of service we normally offer.

We would like to take a look at this for you. Please could we ask that you edit your review and include your order number? We will then proceed right away.

Warm Regards,

The MedicAnimal Care Team