United Kingdom
Review of Onecom
I must be honest. Trying to contact Onecom was a headache.
Shivam was a star once I managed to get through.
5 Stars for Shivam but 3 starts for Onecom who were simply hard to get hold of.
Regards..
Review of Cosmetify
I have edited my review based upon the item being delivered.
However it is a 4 star rating due to the lack of communication and being what seems to be left in the dark regarding my order.
I emailed hello@ and still have no reply.
On a customer service level, it is important to check emails and reply soonest. customers who have only used you once are not gaining confidence in the company or website.
The product I received is genuine and packaged correctly as if I had bought it from the retail store.
Regards..
Reply from Cosmetify
Hi Richard,
Your estimated delivery dates given at time of purchase was Mon 17th Nov - Wed 19th Nov. Your order is due to arrive today, the 18th November, and according to Yodel is 28 stops away.
Thanks,
Cosmetify
Review of Tap And Go Ltd
Shocking amount of spam calls. Literally just keep calling to annoy the hell out of companies.
When a company say they want to be removed from your database from cold calling and are on a TPS system be obliged to remove them.
Reply from Tap And Go Ltd
Hi Richard,
Our director has spoke with yourself this morning.
We have apologised and found the reason you have had calls is because you have inbound called us multiple times. We as a business have the customers at the front of our business so always return missed calls.
As confirmed, If you can supply us with all the numbers you wish to not be called they will be removed and you will never be called again.
Thank you
Team Tap & Go
Review of MajorMobiles UK
never got a reply, so ill edit the stars!
Delivery and item condition was good. but we didn't receive a USB plug, only a 2 pin plug, I thought that this item was meant to come with a UK plug adapter?
Review of Jura Watches
twice i have contacted C W Seooers regarding a new watch strap - you know, nothing too hard surely?
Even went through the online chat swell, still no reply,
**PLEASE GET IN TOUCH - FRUSTRATED**
R Breslin
Review of Myprotein
So waiting a week and spending hundreds of pounds on Black Friday deals to be told there’s an issue in wharehouse is unacceptable.
Massively low on proteins and other bits I ordered.
DONT DO FRIDAY DEALS IF YOU CANT FULLFILL THE ORDERS!
Reply from Myprotein
Hello,
Thanks for the review.
I am very sorry for the delay you have incurred. I will pass all of your feedback onto the relevant department to get this resolved for you.
Many thanks,
Josh
Review of Myprotein
bloody useless !! no frigging help at all.
order Black Friday deals and week and half later still no delivery.
appauling customer service
Reply from Myprotein
Hi Richard,
I can see that our Customer Service Team are dealing with this query at the moment, they will be able to get this resolved for you.
Thank you
Del
Review of Parcel2Go
13 parcels in a locker and not collected. 1 week later they still state 2 days to email locker company to arrange collection.
They have £1500 of my items.
1 week, and a dozen messages on the poor live chat and still none the wiser.
Useless and lie about delivery service.
Overall rating = absolutely as bad as it gets!
