CU

customer

United Kingdom

Reviews

Review of Jet2holidays


Rated 5 out of 5 stars

Excellent

Flew and holidayed with Jet2 for many years and never had a problem, all questions answered quickly and efficiently

27 October 2025

Review of Bookwhen - Online Booking System


Rated 1 out of 5 stars

Why every individual email

Why do you want everyone’s individual email that orders tickets and not 1 email address for a block booking. I will be sending a GDPR request as I would like to know how secure your system is against hacks etc

5 October 2025
Unprompted review

Reply from Bookwhen - Online Booking System

Hello, thank you for your feedback. I'm sorry if there was any confusion around capturing your Booker's email addresses. This can be customised to capture each attendee's email address or only the main booker's. Please contact our support team via live chat, or email us at [email protected] and ask for Dani, the Customer Experience manager. We can then provide more details. 🙏🏻

Bookwhen is fully committed to protecting customer data and the information entrusted to us. We are ISO 27001:2022 Certified and Cyber Essentials certified. You can learn more on our website. However, please feel free to email us for more information at [email protected]. We hope to speak with you soon.

Review of Thenorthtime


Rated 1 out of 5 stars

Don’t order one

The ordering process is easy. But Don’t expect a Nexus Pro instead get ready for a Chinese AW12. Very disappointed not in the same category and the AW12 is a lot cheaper. I cannot say how disappointed I am, feel as though it is a SCAM company

14 August 2025
Unprompted review

Review of EVERYWISH UK


Rated 1 out of 5 stars

Don’t use every-wish gift cards

My wife was given an Every Wish card a couple of weeks ago and when we scratched off to reveal the security code there were only 7 digits not 9. I sent an email to every-wish and they requested the receipt, as it was a gift her friend hadn’t got the receipt, so we informed every wish where it was purchased etc, and now a week later still no response

31 July 2025
Unprompted review

Reply from EVERYWISH UK

Dear ' customer',

Thank you for your review.
We regret that you are dissatisfied with EveryWish.
Please email us with the picture of your EVERYWISH and with the subject “TrustPilUK174431” at [email protected] and we will prioritize the matter for you.

Best regards,
EVERYWISH UK Customer Service

Review of Thenorthtime


Rated 1 out of 5 stars

Great service , poor watch

Easy to understand website, very easy to order from. Looking forward to receiving this excellent smart watch
Finally received the watch - it is a standard AW12 smartwatch sold at a higher price - Disappointed

29 July 2025
Unprompted review

Review of Evri


Rated 5 out of 5 stars

Excellent

Excellent service, experienced delivery person

7 June 2025

Reply from Evri

Thank you for the positive feedback! It means a lot to us.

Review of Jet2.com

Review of MoneySuperMarket


Rated 5 out of 5 stars

Easy

Easy to use and understand

22 February 2025

Reply from MoneySuperMarket

Thank you for your positive feedback! We're delighted to hear that you found our service easy to use and understand. Your review is greatly appreciated as we strive to provide the best possible experience for our users.

Review of Prestige


Rated 5 out of 5 stars

Excellent

Easy to order and fast and reliable delivery service

2 November 2024

Reply from Prestige

Thank you! I’m so happy to hear that ordering was easy and delivery went smoothly.

Review of Insure & Escape

Review of Charles Jacobs

Review of World of Books

Review of Stoov


Rated 5 out of 5 stars

Excellent

Excellent product, easy to use. Delivered on time, excellent quality

7 January 2024

Reply from Stoov

Hi there!

Thank you for taking the time to write a positive review. We really appreciate it. Stay warm and enjoy!

Warm regards,
Manouk | Stoov®

Review of Easylife


Rated 1 out of 5 stars

Stay clear of this company

Do not buy from this company.
They will use your details to sign you up for subscriptions that you haven't agreed to and take payments from your credit card!!

7 January 2024
Unprompted review

Reply from Easylife

Good Afternoon,

Thank you for your review.

Whilst Easylife does not carry out Outbound call activity, all our outbound partners are contracted to adhere to strict rules and regulations.

With that we can confirm customer information is shared in line with regulatory rules - these processes are reviewed monthly to ensure our customer service is as we expect.

We would never want customers to feel pressured into joining a club they have no intention of using and the overwhelming majority are entirely satisfied with the products or services they buy.

If anyone has any concern, they can simply ask to be unsubscribed from our marketing contact lists so they won’t be contacted.

To help, customers can contact us via email; [email protected] or via phone on 0333 030 0777.

Alternatively, you can email promotions directly via [email protected] to request a cancellation of membership trial.

Kind Regards,
Sinead

Review of Pinter


Rated 5 out of 5 stars

Excellent

Easy to make, tastes great and is value for money

3 January 2024
Unprompted review

Reply from Pinter

Hi there,

Thanks so much for the 5 star review, we really appreciate it.

We wish you a continued enjoyment of your Pinter brewing experience in the future.

Best regards,

Pinter 🍺

Review of Pinter


Rated 5 out of 5 stars

Superb

Easy to make, tastes great. Excellent value

7 December 2023
Unprompted review

Reply from Pinter

Hello,

Thanks so much for the five star review! We're so glad you are happy with your Pinter and brews.

We wish you a continued enjoyment of your Pinter brewing experience in the future.

Happy brewing,

Pinter 🍺

Review of Yodel by InPost


Rated 5 out of 5 stars

Service

Excellent service. Timely. Easy to use returns

24 October 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Utility Warehouse


Rated 4 out of 5 stars

See above

Only been with you for 4 weeks, so unable to give (at this moment) an honest opinion

19 October 2023

Reply from Utility Warehouse

Hi Robert,

Thank you so much for your feedback, we’re so glad you're having a good experience. If there's anything we can do for you, just let us know.

Thanks and take care,
Julie

Review of Jet2holidays

Review of Insure & Escape


Rated 5 out of 5 stars

Pleasant and helpful lady

Pleasant and helpful lady, nothing to much trouble

26 July 2023

Reply from Insure & Escape

Thank you for reviewing our services, we’ll pass your feedback onto Vivien to let her know you are happy with the service she provided.

I also wanted to thank you on behalf of Insure&Escape for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.

As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:

Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc).

Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family.

Up to 20% off any insurance you take directly from us.

Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!

You can access the club at https://www.insureandescape.co.uk/club/