United Kingdom
Review of Lay-Z-Spa® UK
Order came within the specified time frame.
No damage to any of the boxes and all working as expected. I recommend the Ontario Airjet with the additional thermal cover; certainly seeing savings on my energy bill.
Review of ONP Solicitors
We remortgaged from Halifax to NatWest.
This was my first time going through a remortgage process and NatWest instructed ONP to work on their behalf.
The process was really smooth and efficient. The app is great for updates and messages
ONP were also able to process our help to buy repayment and update the land registry with my partner's new married name and I thought their fees for doing both of these were very reasonable.
Everything went as planned and the completion date was incredibly smooth with the excess refunded funds being invmy bank by mid morning.
I would definitely recommend this firm and a big thanks to our case handler Bethany for getting us over the line without any issues.
Reply from ONP Solicitors
Thanks so much for the fantastic feedback and 5* review, we’ll make sure Bethany gets your feedback directly!
Review of Averon
These are the cheapest looking shirts ever. Nothing like advertised.
AVOID
Shipping took an age as they come from China!
Review of Insurance First
Big thanks to George who walked me through the process and explained in great detail any questions I had. New life insurance set up for mine and my wifes remortgage in less than 60mins. Would recommend.
Reply from Insurance First
Hi, thank you for recommending us in your review! We are so pleased to hear that we made your experience a positive one!
Review of Hargreaves Lansdown
Your fees to purchase shares are far too expensive
I like the app and everything within it but I cannot justify £11.95 per transaction when I can do the same on other trading platforms for next to nothing
Please consider reducing your fee
Reply from Hargreaves Lansdown
Thank you for leaving a review.
We appreciate your feedback and understand your concern about the transaction fees. We strive to provide a comprehensive and user-friendly platform, and we value your input as we continue to improve our services.
If you need any further assistance or have any questions, please don’t hesitate to get in touch.
Best regards,
HL Team
Review of Lendable
Quick and efficient application process via my ClearScore app. Money was sent to my bank account within seconds of completing the application. Would recommend.
Review of SumUp
No issues when working ok but when you need assistance, The help you receive is shocking . Received a charge back for a refund that hadn't gone through which was sum ups fault. Yet I got a charge back of £101 + £10 admin fee for it
Reply from SumUp
Dear Daniel,
We are sorry to hear that you have received a chargeback from one of your customers and we apologise for any inconvenience caused.
At SumUp, your security is our top priority and we want to ensure that you can always transact in the safest way possible. Chargebacks are all part of consumer protection regulations and laws which allow credit card holders to request information about a card payment on their bank account. They may also immediately request the amount to be charged back to their bank account if they dispute the legitimacy of a payment.
As stated in clause 9.2 of our Terms and Conditions, which you’ve accepted upon registration, once a chargeback has been issued we reserve the right to charge a fee for investigating the chargeback in question. Please be advised, this fee is imposed on us by banking partners and card schemes.
In the event that we are notified of a chargeback request, we will be notified about this from the acquiring banks. SumUp is here to object to this for you and we will reach out to you to request information about that particular transaction(s).
Since you have left your merchant ID, we have reviewed your account and we can confirm that our Security Team have contacted you on 8th November 2023 with further information regarding this issue.
Once again, we apologise for any inconvenience or distress caused to you by this situation, and we thank you for your assistance in resolving this matter.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Your SumUp Team
Review of Emma Sleep UK
Excellent mattress. 3 nights in and am sleeping like a baby now. Great value for money in comparison to the expensive tempur
Review of Instaloft LTD
professional from the start. after enquiring a surveyor came out a week or so later to measure and check the loft over. I was sent a quote as soon as she was finished before she even left.
I was then able to pay the 10 percent deposit and progress my finance application online which was really simple.
a few weeks later a friendly chap named Rob arrived. he'd text me 30 mins before to give an ETA which was appreciated. appreciate he had to work alone during the current lockdown, wore his face mask and was very professional. Robert finished the job very promptly. once finished he allowed me to go up and inspect his work. he demonstrated how the ladder pulled down and how to store it away when finished afterwards. all the mess was taken away and or hoovered up.
it's been a really seamless process from the survey, to payment and finally to installation and i would highly recommend instaloft to install raised flooring in your new build property
thanks again Robert for your great workmanship.
Review of British Gas
Excellent customer service
Excellent Android app
Very impressed with the speed at getting at smart meter appointment too.
No negatives for me as far as British Gas are concerned.
Reply from British Gas
Thanks for your great comments Daniel, it's really appreciated 😊 ^Kirst
