Go to Hendon and not Friern Barnet for bikes
Having been completely disappointed by the poor customer service, ridiculous bike repair system and lack of interest in helping us, we made our way from the Friern Barnrt branch to the Hendon branch, with little hope, but were pleasantly surprised. They were so attentive and helpful. Not only that they fixed the very minor issues with the bike there and then and were not sure why these could not have been actioned at the other branch. In particular, a thankyou to Wayne, Matt in bike repairs and Steve who answered the phone (something Friern Barnet also never does!). Will only go back to Hendon in the future.
31 August 2025
Unprompted review
