Lindsay Ward

Although I've not yet been on the trip I booked, it's worth highlighting how helpful Hayat was in making the booking process so easy. We will be joining a couple who had already booked and he made sure we were on the same flights and in the same hotels.

The customer service was outstanding when I reported leaving a bag on a late night bus. They responded overnight to say the bag had been recovered and gave me options for its return. Within 12hrs the bag was back in my possession after being put on a bus for me to collect at a chosen location. The communication and efficiency from Ember was excellent!

Luke Palmer 3076 came out to repair my induction hob. He was punctual, polite & efficient. Excellent service!

Luke Palmer 3076 arrived within the time slot & was very friendly and courteous. He explained the problem in an easy to understand manner, and told me what he would do to rectify it. He also explained what I had to do if the problem persisted. Overall he was very helpful & provided a great service.

Aidan Attaway was great in dealing with my case. Efficient & patient even with lengthy delays. Would thoroughly recommend.