The service was good but....
The service was good,but could have been better if I could have had an agent that spoke clearly, without the accent,this kind of slowed down the conversation I had to keep asking the agent to repeat. Other than this it all ended well. OK last thing I didn't know there would be so many agencies contacting me Via email,about the loan this was overwhelming.
Reply from Post Lake Lending
We appreciate you taking the time to share your feedback. We understand that clear communication is essential, and we apologize if you found the agent's accent challenging. We strive to provide a seamless experience for all our customers, and we will certainly take your feedback into consideration as we continue to improve our services.
We also understand that receiving numerous emails from different agencies can be overwhelming. We'll look into how we can better manage communication during the loan process to ensure a smoother experience for our customers. Thank you again for your feedback.