Post Lake Lending Reviews 15,934

The entire process went quickly. I love the fact I was able to receive calls from them and I contacted them easily. Also, the 3 payment plans are great. Overall, good customer service, process is quic... See more

The service was good,but could have been better if I could have had an agent that spoke clearly, without the accent,this kind of slowed down the conversation I had to keep asking the agent to repeat.... See more

The interest rate is high but if you need money now with crappy credit it's a great way to get a loan, plus they have great payment options that let you split it up how you want which helps. Customer... See more

The process was quick easy and their customer service rep was awesome. They have the option for payment plan instead of having to pay back in full which is super helpful. The rep spoke clearly and ma... See more

Fast & Friendly Service, Just Be Careful With Costs • Quick Emergency Loan — Easy Process, High Interest • Helpful Customer Support, But Review Terms Closely • Simple Application, Not Ideal for... See more

This lending company made things super easy and clear for me. Whenever I had a question, they were really patient and made sure I got it. It felt like they actually cared about helping me understand e... See more

I’m truly grateful to have received help through Post Lake Lending. The representative was very helpful with the process, in these days everyone is going to need help with how the world is being struc... See more

I’ve used this company multiple times in a jam while getting finances back in order. The only people that complain about the interest rates are ones not paying it off within 2-3 weeks. All in all they... See more

I was nervous about getting a loan with them because I just found them on the internet and wasn’t sure if it was legit or not. It is 100% real and the process is so easy. I did the full repayment and... See more

Great customer service. Percentage is high but if your in a pickle you have to do what you have to do but they even let you know how many payment options you have if you want to pay off early to avoi... See more

It’s not often I do business with anyone that makes me feel like I’m family but Post Lake Lending from beginning to end makes you feel that way. They explain everything to you step by step and make su... See more

This company is horrible. They approve you for original loans at a way high interest rate and then deny you after you actually pay these loans off. Place is a joke!!! Do not recommend dealing with the... See more

Great customer service, only took a couple hours to be approved & funds were deposited in my account the same day I applied!! If you’re in a pinch and need funds, I highly recommend post Lake Lending!... See more

Efficient and professional customer service agent. She stayed online throughout the entire process with me to confirm that all documents were received. In addition, she was patient and detailed. As sh... See more

Company has taken my bank information and has sent a payment schedule all without even issuing tge loan we agreed upon. It has been well almost 48 hours.. Borrowers beware. I'm about to contact them b... See more

After being told funds would be sent immediately after approval, here I sit....two days later, and still, no money received. Anything will be said to get your business. Nothing will be done to recti... See more

Every SINGLE time you try to message them they NEVER respond. I have been trying since March to get them to respond so that I can pay back and ALWAYS get an automated response and NEVER anyone that re... See more

THE ABSOLUTE BEST LOAN COMPANY EVER. They work with you if you ever need a payment arrangement, or to lower your biweekly payments. I have been with them for almost two years and still with them!!!... See more

Says one amount and then changes at last min without any option to stop and had horrible interest. Granted it will help my credit with payments but being more honest with customers can go a long way.... See more

Very little information regarding the loan. They requested a signature before the loan was even approved. When I called asking about login information they say they do not have a login due to security... See more

How can you improve?? How about when the customer DOESNT SIGN DOCUMENTS AND TELLS YOU FLAT OUT THAT THEY CANT DO THAT, yall refrain from putting the funds in the account anyway!! I didn’t sign anythin... See more

You are set the payment date, which was inaccurate and wrong, causing my account to be overdrafted when the payment date should have been Friday not Thursday. By doing so you caused me to go without b... See more

Well I was told funding would arrive Monday morning , and I still haven’t seen anything in my account yet. If there’s something I need to do on my end it would be nice to know , my phone doesn’t acc... See more

Very bad customer serviceservice had my mom “approved” and then they had her sign the contract 3 times and had to reverify her bank 3 times then after 24 hours finally said oh we didn’t get verificati... See more

Now looking back at my paperwork and what I owe it's unbelievable for the amount I actually received. Almost 5 times the amount which is ridiculous and I understand the fee but this is overboard I bel... See more

I paid off my loan with the assurance that I would be funded the same day if I re-loaned. I called four different times in the same day and received zero information to let me know that the funds will... See more

I recently was cut hours and just lost my job and told the representative that I can only afford $25.00 biweekly he was extremely rude and tried to up the payment as well I’m trying my best to get ano... See more

Getting approved was easy enough, however it’s currently 3PM EST on the day I’m supposed to have my funds deposited, however I still have not received them. I called and customer service keeps giving... See more

Bait and switch scheme is a scam they offer you alone telling you can pay it anytime you want in full and then find out you’re gonna have a $500 monthly payment for $1000 loan that’s gonna make them 1... See more

I was told that I would receive my funds today and it’s 2 in the afternoon and I still haven’t received yet to receive anything. My loan was processed on Friday. If it were me being late with a paymen... See more

The loan processed quickly probably so you don’t reconsider. The interest rates are extremely high and boarder predatory lending. It’s very hard get a statement that reflects payments and how much is... See more

Bad customer service. I tried talking with someone through chat and through phone and immediately get hung up on after asking me all my information. I applied to this place three times because they... See more

The whole situation went wrong? This place is beyond untrustworthy. Someone was able to take out a loan in my name without my permission, and the company did absolutely nothing to prevent it. That te... See more

Well I havnt received my funds yet and you’re wanting me to fill out an evaluation on how the company did first I would make sure that the person you’re gonna question has already received his funds b... See more

I have received several emails that my funds were approved starting last night and all morning. The funds have not been deposited and I have called my bank and not showing so I called my advisor and w... See more

Postlake lendig always comes in clutch at the nick of time i know absolutely no other loan lender thats better than the post lake lending team approval in minutes no hassle no hidden B.S thank you pos... See more

I'm giving 5 stars because, the person who help me which I didn't get his name. However, he stood on the line with me the whole time I was having technology difficulties on my end, he was very patient... See more

She made me feel like my needs were important. I like the lending company interacting directly with my bank. Getting all the info they needed without me gathering it myself. I like the transparency le... See more

Absolutely horrible customer service !!! I was told yesterday the funds would be in my account yesterday. Its still not there, they told me they had the wrong account number. Do not use this company.... See more

Having been a customer, I had to reloan so I initiated a new loan request via the chat option. TJ had to route me to a different dept. To complete my application. She called me and warm transferred m... See more

DO NOT BORROW from this place! I borrowed $825, made 9 payments of $226.58, called to pay off my loan balance and had to pay $755.23! I understood the interest was HIGH when I took the loan but seeing... See more

I applied- did not sign because the pay back was outrageous and ignored all emails asking me to sign- then get a notification that the money was deposited into my account. I have never spoke with anyo... See more

Don't recommend. They can't help with information your account. You can't see the account online. If you borrow $800 you'll end up paying about $5000-6000 back. There is no way to even see how much y... See more