ISIN AZAZI

I ordered products and received on time. However, the ı need to change the product since ıt not fotted me. So i returned product in 15 days return policy and wanted give another change so i choose the gift card instead and i ordered new products.
HOWEVER THE PRODUCT WAS ALSO BAD WHICH I CAN NOT WEAR!.

So ı returned product, and wanted my money back. It is written that it can take 10-15 days! Already more than 15 days and i did not received any money back. I contact the customer service they told me since it is payed with gift card they sent the money to gift card! When i asked so where is the gift card and that i dont want any gift card! NO ANSWER. The phone number is WRONG. I can not reach anyone anf my money gone!!

Stay away from teeshoppen. You will end up without product and money.


UPDATE !!

I got a maıil unfortunately from not Josephine! I got answer to all my maıl that ı have sent before ı dıd a claım here.

Answer ıs same : we can not send you the money to the bank account since you payed wıth gıft card that done by us.

I can understand the policy. however still no answer where ıs the gıft card. Even ı asked ı got answer as like automated message. We replied youin last mail. Yes they replied but ın the mail stay no any answer to my questıon. Whıch is whre ıs my gıft card than.

Anyway ı wiil recommend to everyone stays away from thıs seller. As soon as the product sıze good and pass you wıll not have any problem. However when the product ıs not pass and ıf you made return theoretically you wıll be trapped and wıll not got any money back unless you agreed to pay shıppıng cost whıch ıs hıgh so you chose gıft card to gıve them one more change and yoj select new product. Than ıf you have one more tıme an ıssue they will say to you ohh you payed wıth gıft card so you have to buy product because not possible to get money back.

In Anyway they do not clearıfıed even where ıs your gıft card ! I try to use the old gıft card but seems ıt ıs not valıd. They wıll play around wıth maıls wıth short answers like:

Dıd you sent product back?
And you answer them and you get second question? Is all product back? Yes than ome more mail the money already ın your gıft car.
Where ıs my gıftcard?
I replıed you already ın the last maıl.

STAY AWAY. I never had thıs trap and experience even wıth unknown onlıne chıneese supplıers that usualy people afraıd to use.