The service was very unpleasant
The service was very unpleasant. They threw money and receipts at us as if they were working there as a punishment. The coffee machines weren't cleaned. We bought two large coffees today, paid 80 DKK for them, and they were undrinkable. They were just swill, not coffee. When we went to the staff to report the imperfections, they completely ignored us. No refund, no apologies. We don't recommend them.
CK HVIDOVRE !
Reply from Circlek
Hi Wioletta,
Thank you for your feedback. We are sorry to hear about your experience at Circle K Hvidovre – this is definitely not the level of service we aim to provide.
We have reviewed the situation with the store team, and their experience of the interaction differs from yours.
We apologize that the coffee did not meet your expectations. We understand that a refund was not given due to the lack of a receipt, but we recognize that we should have found a better solution. It seems there was a misunderstanding, which is unfortunate.
Please feel free to contact us via Messenger so we can resolve this for you.
Best regards
Louise, Circle K