Carol Nicholls

Had to visit Ipswich TSB Branch today after making a silly mistake .
The staff Bradley handled my query very speedy and professionally and allocated another member of staff. I noticed whilst I was waiting how he served the other Customers all equally the same polite and courteous manner .
Heather handled my transaction swiftly with reassurance and humour.
It was so nice to actually meet the staff rather than telephone banking we need to keep branches open .