False advertising
Ordered a package deal for a sweater and a winter jacket, where the winter jacket option included a coat. The estimated discount for the package was 1600 SEK.
The coat was thin and not at all warm, and it can in no way be classified as a "winter jacket."
They are engaging in false advertising and furthermore expect the customer to pay the return cost for their scam. Not a serious seller.
Even the website and return portal are full of translation errors.
Edit: I changed from 1 star to 2 stars, I got the reurn fee paid for by them.
Still 2 stars though since the estimated value for the coat seemed much higher than the estimated value and it was marketed as a winter jacket.
Good customer suppert.
Not very good marketing or quality (for the coat)
Reply from teeshoppen.dk
Hi Olle
Thank you for your review. I’m sorry to hear that the jacket didn’t meet your expectations, and that it didn’t feel like a proper winter jacket. It should always be clear what you’re getting when you order a package deal.
It’s definitely not our intention for you to feel misled or disappointed with the quality. I also understand your frustration regarding the return process and the translation issues you’ve encountered - that’s not the experience we want to deliver.
I’d really like to take a closer look at your case and make sure you get a solution you can be satisfied with. If you send me your order number at [email protected], I’ll look into it personally.
Kind regards
Josefine from TeeShoppen