RW

RW

New Zealand

Reviews

Review of Derila Pillow


Rated 2 out of 5 stars

The shipping time was terrible!!

The shipping time was terrible, I was told between 7-10days, it was nearly 3 weeks. During those 3 weeks I kept getting notifications it won't be long now, and I was also contacted by phone and emails trying to sell me extra items, very annoying. I brought 2 pillows; my husband is still using his, he's not entirely happy but trying to stick with it. I had to stop using mine after a week, my neck and back hurt something terrible, guess it's not suited to everyone. For us it was honestly a waste of money.

31 January 2026

Reply from Derila Pillow

Hello RW,

Thank you for sharing your feedback.

We want to inform you that we have received your response on Trustpilot. Please be assured that we will look into your concern as soon as possible. We kindly ask you to please check your email for any updates.

Wishing you a great day ahead!

Derila Support Team